PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Seamless and DOORDASH as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Seamless
DOORDASH

Seamless and DOORDASH Overview

Total reviews
21
22758
Company responses
0
0
Issues resolved
0
71

Seamless and DOORDASH Consumer Ratings

Rank
88 out of 260 in Food Delivery category
28 out of 260 in Food Delivery category
Advertised vs Delivered
56 in category
23 in category
Customer service
59 in category
19 in category
Exchange, Refund and Cancellation Policy
40 in category
19 in category
Reliability
60 in category
21 in category

Seamless and DOORDASH Rating Details

Advertised vs Delivered
1 (11 reviews)
1.9 (7312 reviews)
Reviewer's quote

I ordered pizzas from Goodfellows at 4:30 and scheduled them to be delivered at 6:15. I received a notification my order would be delivered between 6:15 and 6:25. I got home at 5:55 and got a notice that my food was delivered at 5:38...

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My food was due to be delivered almost 1 hour ago. When I contacted the dasher she said she was CALLED back to the restaurant because a second order from someone else came up and she had to turn around a go back. Liar..

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Customer service
1 (11 reviews)
1.8 (8329 reviews)
Reviewer's quote

...When I called Seamless customer service to help resolve the issue, they just said to wait! (1. 5 hours after I was notified that the order was being prepared!). I hung up in disgust...

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...Your customer service is awful..

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Exchange, Refund and Cancellation Policy
1.3 (10 reviews)
1.9 (7405 reviews)
Reviewer's quote

...They still charged me and I have to wait 3-5 days for a refund. Was told by Seamless to place order again and pay another $30. $60 for some bagels! No way! Seamless should be able to fulfill order first and then charge...

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...3rd order they charged me twice and I never received the refund. To top it off, after that, someone hacked my DoorDash account and ordered food in California (Im in N. C...

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Reliability
1 (10 reviews)
1.8 (7853 reviews)
Reviewer's quote

I ordered sushi and got fish that smelled and looked like it had gone bad days ago. I tried to eat it and almost vomitted. Seamless offered me a 20% off COUPON FOR NEXT TIME. I am never ordering from them again. :angry:

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...I'm not mad at DoorDash but just the lack of control and reliability in the service. What a bad first impression!!..

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Seamless and DOORDASH Pros and Cons

Pros
No votes
  • Convenience
  • Delivery
  • Convenient
Cons
  • Reliability
  • Customer service
  • Billing
  • Customer service
  • Poor customer service
  • Cold food

Seamless and DOORDASH Most Positive Reviews

Top rated reviews
No votes
5

I wanted thai tonight & this was the only option (again). So I ordered & the food arrived hot and faster than anticipate...

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No votes
5


They deliver food from restaurants that will NOT deliver. If they want to pretend they are the customer to order and p...

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Seamless and DOORDASH Most Critical Reviews

Lowest rated reviews
1

Ordered $16.77 from Seamless on 7/3. Was charged $2.40 and $20.77 on my amex. Went to restaurant and was told to contact...

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1

worst way to lose $100 in my life. driver didn't call me and doordash has policy that they take your item and your mone...

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1

WHAT A NEATLY DEVISED DEVIOUS SCAM WEB-SERVICE THIS IS!?!!?! I bought 10 eGift cards of Seamless of $10 each for $100...

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1

This is the second time it happened now it is too much, door dash.com has updated that my order has been delivered but...

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Seamless and DOORDASH Latest Reviews

Recent published reviews
1

MY PAYPAL WAS CHARGED WITHOUT MY KNOWLEDGE

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No votes

Awful! Told me I could get help if I paid a fee! I choose not to do business with them. Filled paperwork twice only to...

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1

I ordered pizzas from Goodfellows at 4:30 and scheduled them to be delivered at 6:15. I received a notification my...

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No votes

Hello,
I have emailed several times and have yet to receive a response! I have never requested a DoorDash pass, nor do I...

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Seamless and DOORDASH Products and Services

Most reviewed product and services
  • Seamless Delivery Service (9 reviews)
  • Doordash Delivery Service (7093 reviews)
  • Doordash Customer Care (3204 reviews)
  • Doordash Vehicle Driver (1187 reviews)