PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DOORDASH and Seamless as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DOORDASH
Seamless

DOORDASH and Seamless Overview

Total reviews 23081 23
Company responses 0 0
Issues resolved 77 0

DOORDASH and Seamless Consumer Ratings

Rank
37 out of 263 in Food Delivery category
74 out of 263 in Food Delivery category
Customer service
22 in category
55 in category
Reliability
26 in category
66 in category
Product or Service Quality
30 in category
62 in category
Website
49 in category
46 in category

DOORDASH and Seamless Rating Details

Customer service
1.8 (8563 reviews)
1.3 (12 reviews)
Reviewer's quote

...I managed to get in touch with customer service, they gave me "credit" regarding my promotions. Two days later I decided to use Door Dash again. Again no where to enter the code etc...

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...When I called Seamless customer service to help resolve the issue, they just said to wait! (1. 5 hours after I was notified that the order was being prepared!). I hung up in disgust...

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Reliability
1.7 (8074 reviews)
1 (10 reviews)
Reviewer's quote

...I'm not mad at DoorDash but just the lack of control and reliability in the service. What a bad first impression!!..

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I ordered pizzas from Goodfellows at 4:30 and scheduled them to be delivered at 6:15. I received a notification my order would be delivered between 6:15 and 6:25. I got home at 5:55 and got a notice that my food was delivered at 5:38. I called Seamless and told them that I scheduled the food at...

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Product or Service Quality
1.9 (7744 reviews)
1.3 (8 reviews)
Reviewer's quote

...Weve reviewed your request and will use the details you shared to improve our service. If you have any additional comments or questions, please reply to this email. Your reference number for this request is 131480018...

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...I ran out and caught the driver who just looked at me like I was crazy and said call the service. I called the service and the rep was supposed to get back with me. The phone rang twice and then it was gone...

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Website
2 (7635 reviews)
2.1 (10 reviews)
Reviewer's quote

They never picked up my food and then couldnt issue me anything for the inconvenience since the order was placed on the restaurants website with just DoorDash supposed to be delivering it..

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on August 30th I had ordered from Burger king which was on 400 east Tremont Ave in the Bronx and the driver had rung my bell went to meet him and never delivered my merchandise so I had to walk to the restaurant to have it re ordered thank god they had my receipt so i will need a refund of $3.49...

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DOORDASH and Seamless Pros and Cons

Pros
  • Convenience
  • Convenient
  • Easy online ordering process
No votes
Cons
  • Customer service
  • Cold food
  • Unprofessional
  • Reliability
  • Customer service
  • Billing

DOORDASH and Seamless Most Positive Reviews

Top rated reviews
5

I wanted thai tonight & this was the only option (again). So I ordered & the food arrived hot and faster than anticipate...

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3.3

on August 30th I had ordered from Burger king which was on 400 east Tremont Ave in the Bronx and the driver had rung my...

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5


They deliver food from restaurants that will NOT deliver. If they want to pretend they are the customer to order and p...

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No votes

DOORDASH and Seamless Most Critical Reviews

Lowest rated reviews
1

worst way to lose $100 in my life. driver didn't call me and doordash has policy that they take your item and your mone...

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1

Ordered $16.77 from Seamless on 7/3. Was charged $2.40 and $20.77 on my amex. Went to restaurant and was told to contact...

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1

This is the second time it happened now it is too much, door dash.com has updated that my order has been delivered but...

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1

WHAT A NEATLY DEVISED DEVIOUS SCAM WEB-SERVICE THIS IS!?!!?! I bought 10 eGift cards of Seamless of $10 each for $100...

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DOORDASH and Seamless Latest Reviews

Recent published reviews
1

It was a very special birthday for my daughter. I ordered her favorite cookies from her favorite bakery with delivery...

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No votes

My name is Jennifer Grimes. I placed an order with Marino's restaurant last night with seamless and I never received my...

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1

Llamo por reembolso que no se depisito en mi cuenta y por disputa acerca de la cancelación de la cuenta

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1

MY PAYPAL WAS CHARGED WITHOUT MY KNOWLEDGE

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DOORDASH and Seamless Products and Services

Most reviewed product and services
  • Doordash Delivery Service (6983 reviews)
  • Doordash Customer Care (3148 reviews)
  • Doordash Vehicle Driver (1188 reviews)
  • Seamless Delivery Service (10 reviews)