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Doordash

Delivery
  • 13 ISSUES RESOLVED
  • 1247 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Reliability
Website
Turnaround Time
  • Easy online ordering process 8
  • Choice of restaurants 8
  • Restaurant selection 6
  • Delivery guy 6
  • Theoretical concept 4

Customers don't like

  • Customer service33
  • Worst possible service5
  • Unprofessional5
  • Failed estimated arrival time5
  • Missing food4
Delete
  • 2 ISSUES RESOLVED
  • 308 TOTAL REVIEWS
  • $15.3K CLAIMED LOSSES
  • $204 AVERAGE LOSS
1.7
Customer service
Reliability
Website
Turnaround Time
  • Online shopping 3
  • Customer service resolution 3
  • Customer service 3
  • Convenience 3
  • Choosing delivery date 3

Customers don't like

  • Customer service10
  • Quality was sickening4
  • Poor customer service from supervisor3
  • I expect better for the price3
  • Delivery or customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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