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Doordash

Delivery
  • 13 ISSUES RESOLVED
  • 1318 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Reliability
Turnaround Time
Website
  • Easy online ordering process 8
  • Choice of restaurants 8
  • Restaurant selection 6
  • Delivery guy 6
  • Theoretical concept 4

Customers don't like

  • Customer service33
  • Worst possible service5
  • Unprofessional5
  • Failed estimated arrival time5
  • Not receiving what i paid for4
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Grubhub

Delivery
  • 4 ISSUES RESOLVED
  • 725 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Reliability
Turnaround Time
Website
  • Ease of website use 10
  • Idea of the service 7
  • Website 6
  • Food 3
  • Ease of website 3

Customers don't like

  • Poor customer service24
  • Worst customer service6
  • Lateness of service6
  • Lack of correcting issues6
  • Unreliable4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1428139

After waiting in nJ for an order they called and said the restaurant was closed. Of course they had assigned a doordasher

dagobaby81_22
#1418992

DOORDASH yes there better at customer service and they actually care and believe in there customers doesnt scam them and foods HOT huge inportant must in DELIVERING FOOD

dagobaby81_22
#1418991

yr asking me to vote GRUBHUB just scammed me out of a refund for 53 bucks so vote 4 them is 0 no stars they suck scammers and food delivered cold .........booooo grubhub sucks its not the style and who rocks its HOW YOU TREAT YR CUSTOMERS and on this THEY SUCK

Anonymous
#1385215

Grubhub is far better than DoorDash. Nothing is worse than DoorDash

Anonymous
#1364701

Grubhub is the best

Anonymous
Henderson, Nevada, United States #1326360

Grubhub is way better

Anonymous
Cedar Rapids, Iowa, United States #1256803

Grubhub talked trash about our POTUS and they can go out of business for all I care.

Anonymous
Miami, Florida, United States #1180573

Both Suck