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Doordash

Delivery
  • 9 ISSUES RESOLVED
  • 591 TOTAL REVIEWS
  • $29.1K CLAIMED LOSSES
  • $258 AVERAGE LOSS
1.7
Reliability
Customer service
Turnaround Time
Website
Diversity of Products or Services
  • Easy online ordering process 7
  • Choice of restaurants 6
  • Delivery guy 6
  • Restaurant selection 6
  • Theoretical concept 4

Customers don't like

  • Unprofessional5
  • Customer service4
  • Failed estimated arrival time4
  • Failed to deliver4
  • Missing food4
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Grubhub

Delivery
  • 2 ISSUES RESOLVED
  • 556 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Reliability
Customer service
Turnaround Time
Website
Diversity of Products or Services
  • Ease of website use 10
  • Idea of the service 7
  • Website 5
  • Food 3
  • Not applicable 3

Customers don't like

  • Poor customer service7
  • Lack of correcting issues6
  • Lateness of service6
  • Terrible experience6
  • Worst customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Cameron

Grubhub is way better

Anonymous
Cedar Rapids, Iowa, United States #1256803

Grubhub talked trash about our POTUS and they can go out of business for all I care.

Anonymous
Miami, Florida, United States #1180573

Both Suck