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Doordash

Delivery
  • 10 ISSUES RESOLVED
  • 882 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.8
Customer service
Reliability
Turnaround Time
Website
  • Easy online ordering process 8
  • Choice of restaurants 8
  • Restaurant selection 6
  • Delivery guy 6
  • Theoretical concept 4

Customers don't like

  • Customer service8
  • Unprofessional5
  • Failed estimated arrival time5
  • Missing food4
  • Failed to deliver4
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Fresh Direct

Delivery
  • 0 ISSUES RESOLVED
  • 30 TOTAL REVIEWS
  • $3.1K CLAIMED LOSSES
  • $346 AVERAGE LOSS
2.0
Customer service
Reliability
Turnaround Time
Website
  • Entire order except 1

Customers don't like

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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