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Doordash

Food Delivery
  • 15 ISSUES RESOLVED
  • 2052 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.8
Customer service
Reliability
Staff
Website
Turnaround Time
  • Choice of restaurants 9
  • Easy online ordering process 8
  • Delivery guy 7
  • Restaurant selection 6
  • Convenience if it actually worked 6

Customers don't like

  • Customer service35
  • Failed estimated arrival time7
  • Worst possible service6
  • Order errors without notification6
  • Not receiving what i paid for6
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Fresh Direct

Food Delivery
  • 0 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $3.2K CLAIMED LOSSES
  • $319 AVERAGE LOSS
1.9
Customer service
Reliability
Staff
Website
Turnaround Time
  • Entire order except 1

Customers don't like

  • Poor service1
  • Overpriced items1
  • No one showing up1
  • Driver attitudes1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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