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Doordash

Delivery
  • 9 ISSUES RESOLVED
  • 667 TOTAL REVIEWS
  • $29.7K CLAIMED LOSSES
  • $242 AVERAGE LOSS
1.8
Customer service
Reliability
Turnaround Time
Website
Diversity of Products or Services
  • Choice of restaurants 8
  • Easy online ordering process 7
  • Delivery guy 6
  • Restaurant selection 6
  • Theoretical concept 4

Customers don't like

  • Unprofessional5
  • Customer service4
  • Failed estimated arrival time4
  • Failed to deliver4
  • Missing food4
Delete
  • 3 ISSUES RESOLVED
  • 438 TOTAL REVIEWS
  • $38.6K CLAIMED LOSSES
  • $254 AVERAGE LOSS
1.6
Customer service
Reliability
Turnaround Time
Website
Diversity of Products or Services
  • Ease of ordering 3
  • Customer service 2
  • Idea 2
  • So mad that i used your company 2
  • Very disappointed that you didnot deliver 1

Customers don't like

  • Lack of desire to solve issue10
  • Do not return calls6
  • Ignored by customer service6
  • Delivery5
  • Poor customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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