PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Done Com and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Done Com
Thumbtack

Done Com and Thumbtack Overview

Total reviews 7 3960
Company responses 0 351
Issues resolved 1 13

Done Com and Thumbtack Consumer Ratings

Rank
752 out of 3886 in Financial Services category
169 out of 676 in Auctions and Marketplaces category
Customer service
1162 in category
92 in category
Website
1134 in category
118 in category
Billing Practices
941 in category
162 in category
Diversity of Products or Services
1082 in category
168 in category

Done Com and Thumbtack Rating Details

Customer service
1
(6 reviews)
1.7
(1605 reviews)
Reviewer's quote

...The customer service phone number doesnt work. The app doesnt allow you to connect with the person you are scheduled to meet with..

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...Not only are the leads less expensive, the customer service is much better and they actually seem to care about their customers, not just about making as much money as possible (at their customers expense). Rev. Joseph Schmidt..

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Website
1
(5 reviews)
2.1
(1421 reviews)
Reviewer's quote

Joined, paid with credit card but they didnt honor the price quoted. THen day of the appointment the "host" joined the meeting but sat in the waiting room then disconnected. Phone number provided did not work, then got a text that I missed the appointment!!! Offered me $100 off to reschedule....

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Then on the website, it says you can chat with someone on there, and you click it and that button doesn't work lol. I have googled trying to find a customer service number. You call any number associated with Thumbtack, and then you reach an automated system telling you to type in your phone number...

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Billing Practices
1
(5 reviews)
1.6
(1150 reviews)
Reviewer's quote

I have cancelled my membership with Done on 2 separate occasions and they have continually billed me and have refused to refund me for services they have still not provided. This is a company that preys on people with mental illness. Please search for other options when it comes to finding...

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...I refuse to be a part of Thumbtack's unethical practices any longer. I urge fellow professionals to steer clear of this cesspool of a platform and explore other avenues for generating leads. Google Ads, Angie's List, or any other reputable platform would be a better investment of your time and money...

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Diversity of Products or Services
1
(4 reviews)
2
(1319 reviews)
Reviewer's quote

This company is a complete scam I'm not using their services and they are continuing to charge me $100 each month there's no phone number to get a hold of them. Please do not use the service..

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...I would have leads come directly geared towards my services,...

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Done Com and Thumbtack Pros and Cons

Pros
  • Seems convient
  • Inexpensive to talk with a doctor
  • Concept
  • Idea
  • Ease of use
Cons
  • Take your money and ghost you
  • Predatory
  • However they will prescribe medicine for this adhd
  • Lost money
  • No accountability
  • Customer service

Done Com and Thumbtack Most Positive Reviews

Top rated reviews
No votes
5

I am not having access to speak to the client due to my criminal record as I have not attached a photo ID and it is...

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No votes
5

Thumbtack is not fake. If you take the time to read the tips they send, completely setup your profile, and write a...

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Done Com and Thumbtack Most Critical Reviews

Lowest rated reviews
1

I have this condition for many years. Because I travel quite bit I looked out a company that specifically works with my...

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1

I gave my $400.00 laptop and a $120.00 to a "reputable" repair man to get the cracked screen fixed. After many, many...

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1

Joined, paid with credit card but they didnt honor the price quoted. THen day of the appointment the "host" joined the...

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1

All they do is take money and you cant call them They just hang up on you Waist of money

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Done Com and Thumbtack Latest Reviews

Recent published reviews
No votes

it wasn't a working phone number for done customer service. please advise!
I'm trying to use their services and I need co...

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No votes

Was kick off thumbtack now i can reach no one and every time I call i get sent to to text messages and can get not...

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1

They never showed up for the meeting on Zoom and they charged me for the meeting. The customer service phone number...

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1

Who is doing a lawsuit!!!???! I've lost ALOT OF MONEY AND ALL OF MY BUSINESS ON THUMBTACK AND IM IN THE NYC AREA!!!...

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