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Don Sullivan

Pet Stores
  • 0 ISSUES RESOLVED
  • 72 TOTAL REVIEWS
  • $1.2K CLAIMED LOSSES
  • $111 AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Training program 1
  • System worked 1
  • System is effective and works 1
  • Product 1
  • Easy approach 1

Customers don't like

  • Scam of paying high postage for so called free return1
  • Return of refund to credit card1
  • Quality of the product1
  • Phone order process1
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Petsmart

Pet Stores
  • 5 ISSUES RESOLVED
  • 1111 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Selection 6
  • Convenient 3
  • Vet services and the grooming services when delivered 2
  • Variety of products 2
  • Grooming salon 2

Customers don't like

  • Customer service36
  • Managers or costumer service7
  • No accountability5
  • Grooming dept5
  • Grooming5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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