PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pizza Hut and Dominos Pizza as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pizza Hut
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Dominos Pizza
Has Verified Representatives
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Pizza Hut
Dominos Pizza

Pizza Hut and Dominos Pizza Overview

Total reviews 6054 4112
Company responses 0 48
Issues resolved 18 16

Pizza Hut and Dominos Pizza Consumer Ratings

Rank
63 out of 693 in Fast Food category
67 out of 693 in Fast Food category
Customer service
59 in category
65 in category
Website
63 in category
47 in category
Discounts and Special Offers
45 in category
29 in category
Price Affordability
72 in category
56 in category

Pizza Hut and Dominos Pizza Rating Details

Customer service
1.5 (2372 reviews)
1.4 (1792 reviews)
Reviewer's quote

Sad makes sense why customer service suck now and we are charge four times just so they can keep giving the illegal aliens our jobs, resources, everything they even pay them to look as thought they love wearing the stupid masks. Only an idiot does not see truth. I won't buy from you people again...

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...called the store stated my issue and was immediately placed on hold when the manager FAITH got on the phone she offered zero to no help or provided feasible customer service skill she was very plain and had an sharp attitude the entire experience by no means was not very helpful or professional at all she didnt want to make the order correct as I wanted just...

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Website
2.5 (2210 reviews)
2.6 (1633 reviews)
Reviewer's quote

I called the Pizza Hut Customer Service line and a recorded message said they were exceptionally busy and if possible to use their website for comments or I could stay on the line for the next available rep. Hold music came on for about 5 minutes than silence than a disconnect. Didn't bother to...

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...Why can't the cheese be hot and cheesy like your pictures on the website. My last 5 pizza orders have been burned and dry. Luke talked with me at the Newark Ohio 21st st...

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Discounts and Special Offers
2.3 (2007 reviews)
2.4 (1534 reviews)
Reviewer's quote

wednesday on website says wing wednesday special price nope they dont do that and i rate your pizza a 3 out of 10..

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Pizza no one told me about the specials and I paid $16 for a xtravaganza Brooklyn style pizza The Man Behind me asked for the special a gentleman behind the counter helped him and he got two pizzas with 3 toppings for the same price I pay for the one i bought. Wait a minute i thought so i asked for...

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Price Affordability
2.5 (1991 reviews)
2.7 (1397 reviews)
Reviewer's quote

...For the price of their pizzas It was terrible..

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...I was shock the price went from 28 dollars to 32 dollars. It will be my last time ordering a PIZZA, my mother live in California and it cost her 40 dollars to have a PIZZA delivered..

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Pizza Hut and Dominos Pizza Pros and Cons

Pros
  • Good food
  • Good deals
  • Food
  • Been a customer for a long time
  • That the location is convenient for me
  • I would like solutions
Cons
  • Poor customer service
  • Service
  • Did not enjoy my experience at all
  • Poor customer service
  • Unprofessional staff
  • Rude managment

Pizza Hut and Dominos Pizza Most Positive Reviews

Top rated reviews
5

I placed my order online. I received my order 20 minutes after than an actual estimated time.I ordered half veggies and...

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5

Am a regular comstomer of dominos pizza & i love ur pizza so much BUT I'm so much disapointed because several times...

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5

I just ordered a pizza online. like any normal day. I got a confirmation #, and it was "suppose" to arrive in 40 min.....

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5

I never had a problem with Domino's. I love their food. They have always had great service, and they are the only ones s...

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Pizza Hut and Dominos Pizza Most Critical Reviews

Lowest rated reviews
1

Ordered a taco pizza from reedsurg wi Pizza Hut. The person that took the order was rude. The pizza was ordered for a...

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1

I don't know what happened, someone in the USA must have ordered a pizza using wrong email address - my email address. S...

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1

We ordered two pizzas, one thin crust, one pan pizza , they were delivered 20 minutes late, but the worst part was that...

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1

Had ordered dominos pizza pie just the other day, there pizza suck. Taste like eating card board. There pizza sauce...

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Pizza Hut and Dominos Pizza Latest Reviews

Recent published reviews
1

I haven't got my refund
At 21 nov 20 my ordered wrongly placed at jaipur, but i am in new new Delhi, your representative...

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No votes

Got a bad Liink.
Customer service should be easier

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No votes

Order cancelled on 19 nov 2020 without notification. Refund not provided. It's 1 week now. Amount Ra. 701.38 paise

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1

I didn't understand the total so i asked and was yelled at and told that employee had other things to deal with,, basica...

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Pizza Hut and Dominos Pizza Products and Services

Most reviewed product and services
  • Pizza Hut Pizza (2645 reviews)
  • Pizza Hut Delivery Service (570 reviews)
  • Pizza Hut Manager (303 reviews)
  • Dominos Pizza Pizza (1321 reviews)
  • Dominos Pizza Delivery Service (569 reviews)
  • Dominos Pizza Manager (335 reviews)