PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pizza Hut and Dominos Pizza as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Pizza Hut

Pizza Hut

2.1
Dominos Pizza

Dominos Pizza

Has Verified Representatives
2.1
Pizza Hut
Dominos Pizza

Pizza Hut and Dominos Pizza Overview

Total reviews
5681
3913
Company responses
0
48
Issues resolved
17
14

Pizza Hut and Dominos Pizza Consumer Ratings

Rank
62 out of 646 in Fast Food category
64 out of 646 in Fast Food category
Customer service
No votes
55 in category
Website
No votes
45 in category
Discounts and Special Offers
No votes
24 in category
Price Affordability
No votes
50 in category

Pizza Hut and Dominos Pizza Rating Details

Customer service
No votes
1.5 (1683 reviews)
Reviewer's quote

...Very bad customer service and management when we called. Never ever again if I come through this town. *** Took over 2 hrs to show up on top of that as well..

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...That was the worst customer service I have ever seen..

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Website
No votes
2.6 (1541 reviews)
Reviewer's quote

...It was suggested that I not use the app but go directly to the Pizza Hut website and order there. It seemed they have had countless complaints about the app and at this time their recommendation was to avoid using it all together..

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Anyway, I placed our order through the website so that I could actually monitor where the food was and when it would be delivered. The gentlemen dropped off our order more than 25 minutes after he left the restaurant, even though it's only 10 minutes away. I just wanted food so even though it was...

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Discounts and Special Offers
No votes
2.5 (1444 reviews)
Reviewer's quote

She wrote in the “ special instructions” box tho put the extra cheese on top of the pepperoni as she doesn’t like them to cup and hold grease and or get real crispy on te cupped edges. Well. As I see it a pizza should have enough sauce to at least cover the bottom bread completly as well as a pizza...

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Pizza no one told me about the specials and I paid $16 for a xtravaganza Brooklyn style pizza The Man Behind me asked for the special a gentleman behind the counter helped him and he got two pizzas with 3 toppings for the same price I pay for the one i bought. Wait a minute i thought so i asked for...

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Price Affordability
No votes
2.7 (1298 reviews)
Reviewer's quote

... I dont have anything for you so I said I order it on line she said yes angie I have your order it will be 100 dollars I said I did not order anything of that price and she said your a dumb blond miss angie I already told you I dont have any orders than this one so I said can I reorder then and she said we dont have that crust I never said anything about what I wanted to order this has to be the worst Pizza Hut ever and she treats the employees like Hebrew slave this is not Acceptable if she stays I promise I will Sue this place the store in Clarendon Texas this Manager need to be removed Immediately....

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I was over charger for a pizza which was supposedly half price from the their advertisement from 3/16 - 3/22. No coupons was need from the advertisement seen on T. V...

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Pizza Hut and Dominos Pizza Pros and Cons

Pros
  • Good food
  • Food
  • Pizza
  • Been a customer for a long time
  • Taste of the pizza itself
  • That the location is convenient for me
Cons
  • Poor customer service
  • Service
  • Customer service
  • Poor customer service
  • Unprofessional staff
  • Customer service

Pizza Hut and Dominos Pizza Most Positive Reviews

Top rated reviews
5

I placed my order online. I received my order 20 minutes after than an actual estimated time.I ordered half veggies and...

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5

Am a regular comstomer of dominos pizza & i love ur pizza so much BUT I'm so much disapointed because several times...

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5

I just ordered a pizza online. like any normal day. I got a confirmation #, and it was "suppose" to arrive in 40 min.....

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5

I never had a problem with Domino's. I love their food. They have always had great service, and they are the only ones s...

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Pizza Hut and Dominos Pizza Most Critical Reviews

Lowest rated reviews
1

Ordered a taco pizza from reedsurg wi Pizza Hut. The person that took the order was rude. The pizza was ordered for a...

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1

I don't know what happened, someone in the USA must have ordered a pizza using wrong email address - my email address. S...

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1

We ordered two pizzas, one thin crust, one pan pizza , they were delivered 20 minutes late, but the worst part was that...

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1

Had ordered dominos pizza pie just the other day, there pizza suck. Taste like eating card board. There pizza sauce...

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Pizza Hut and Dominos Pizza Latest Reviews

Recent published reviews
No votes

Waited more than 1 for my food and got it cold also had to buy different food to eat

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3.2

I received an email of a free medium pizza from 5/25/20 to 5/31/20. Today is 5/26. Coupon has a very long promo code...

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1

I called the store multiple times and they didnt even pick up. I didnt receive part of my order after waiting an hour...

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No votes

Dominos locations were rude bad langue and tried to charge my card and I picked my order up after with my card for a...

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Pizza Hut and Dominos Pizza Products and Services

Most reviewed product and services
  • Pizza Hut Pizza (2585 reviews)
  • Pizza Hut Delivery Service (564 reviews)
  • Pizza Hut Customer Care (413 reviews)
  • Dominos Pizza Pizza (1274 reviews)
  • Dominos Pizza Delivery Service (568 reviews)
  • Dominos Pizza Customer Care (427 reviews)

How would you compare Pizza Hut vs Dominos Pizza?

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Anonymous
 #1774356
Customer service
Terrible
Product or Service Quality
Terrible
I have something else to compare
Dominos stated they only had one driver the night Pizza Hut gave me poor service and they still arrived to my home at the quoted ETA I was given!
Reply
0 0
Anonymous
 #1770887
Customer service
Pizza hut is rude Domino's welcomes you in and thanks you for coming
Product or Service Quality
Pizza hut pizza is drowned in sauce or has none... Domino's is perfect
Reply
0 0
Anonymous
 #1770883
Customer service
Wayyyyy better sooo nice
Product or Service Quality
Pizza hut left bad taste in my mouth with such poor quality service! I love Domino's now!!!
Reply
0 0
Demarion
 #1764333
Customer service
Pizza hut is a 'sit in' restaurant and it delivers, yet Dominos is a deliver only in our area.
Product or Service Quality
I would choose Pizza Hut over Domino's for taste and quality.
Reply
0 0
Anonymous
 #1742970
Customer service
They both SUCK. Have supported both for years but tired of rude staff.

Slow delivery. Burnt food. Missing items. Etc.


Product or Service Quality
Dominos has better deals for &5.99. But pizza hut tastes soooo much better but just learned they support trump so I don’t buy Pizza Hut any longer.
I have something else to compare
Rather pay more and try my local small pizza shop.

Done with the big chains. They don’t really care about the customers.
Reply
0 0
Anonymous
 #1738347
Customer service
You bothsuck... severe ly equally just as bad
Product or Service Quality
*** poor
I have something else to compare
What ....... frozen boxed pizza
Reply
0 0
Anonymous
 #1587713

I have always been satisfied with Dominos, but this recent experience had left a bad taste in my mouth. I deal with pizza hut and I did have a bad experience once, they made it good by offering me a free pie on them.

Can't say that about Dominos Pizza, they were not going to negotiate in any kind of way. I am so disappointed with Dominos.

They have lost a dedicated customer.The pizza was also burned really badly. Thanks, Jackie Burage

Reply
0 0
Anonymous
 #1545940

I like Dominos better than Pizza Hut . But Pizza Hut will deliver wherever you are . Dominos doesn't care about customer satisfaction

Reply
0 0
Anonymous
 #1493788

dominos has bad customer service. Food is cold warmed up to deliver at night tasted awful like old pizza left out for days no cheese at all. Pizza Hut is hot pizza.

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0 0
Anonymous
 #1415644

Pizza Hut has a wonder service, Dominos has me waiting for one hour to make a order, I hang up and called three times already

Reply
0 0
Anonymous
 #1365166

Dominos has better money deals. But pizza hut tastes better.

Reply
0 0
Brehanna
 #1334041

Dominos is way better. That is all..

Reply
0 0
Anonymous
 #1325859

Dominos 1 Pizza Hut 6

Reply
0 0
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