PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pizza Hut and Dominos Pizza as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pizza Hut

Pizza Hut

2.0
Dominos Pizza

Dominos Pizza

Has verified representatives
2.1
Pizza Hut
Dominos Pizza

Pizza Hut and Dominos Pizza Overview

Total reviews
5166
3614
Company responses
0
48
Issues resolved
15
14

Pizza Hut was first mentioned on PissedConsumer on Jan 2, 2008 and since then this brand received 5166 reviews. It is 1552 reviews more than Dominos Pizza received since Mar 28, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Pizza Hut customer support team and Dominos Pizza customer service.

Pizza Hut and Dominos Pizza Consumer Ratings

Rank
67 out of 1382 in Fast Food category
59 out of 1382 in Fast Food category
Customer service
54 in category
58 in category
Website
59 in category
45 in category
Staff
61 in category
63 in category

According to consumer ratings and reviews, Dominos Pizza ranks 8 points higher in the Fast Food category than Pizza Hut. People gave Pizza Hut 1.5 stars for Customer service criterion in Fast Food category and it is 73 points higher than the worst rated brand in this category. At the same time, Dominos Pizza was rated 1.5 stars for Customer service criterion in this category and it is 69 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Dominos Pizza has a higher rating than Pizza Hut. Regarding Staff criterion, consumers gave Pizza Hut 1.6 stars and it is 52% greater than other in category. Dominos Pizza however was rated 1.5 stars and it is 50% greater than other in category.

Pizza Hut and Dominos Pizza Rating Details

Customer service
1.5 (1976 reviews)
1.5 (1564 reviews)
Reviewer's quote

every time I am given a credit and every time more credit applied due to incompetent customer service employees that cant listen to the customers needs. I've experienced to them answering the phones like "Yeah Yeah what you want" m sorry I have been in customer service for over 25 yrs not...

Inaki

I sent a message to corporate office about the horrible customer service beyond rude and a hour and a half my Pizza arrives cold. The tracking said it left 45 minutes after I ordered which is fine but I live less than 5 minutes from the pizza shop. I called the manager and all he could do was blame...

Frank B
Website
2.5 (1881 reviews)
2.6 (1431 reviews)
Reviewer's quote

...and was being rude about it so he handed me the phone, it was a stressful day already and I had 40 minutes to get the pizza ordered and delivered due to the website and app giving me issues. I relayed the message to her and she did not seem happy to be taking my order. She also then told me that I couldn’t order the large pizza for...

Shanice C

...and if y’all fix your website i could have ordered there. y’all need to get to fixing that. ODESSA TEXAS 432 332 3311 is the store!..

Arihanna
Staff
1.6 (1721 reviews)
1.5 (1367 reviews)
Reviewer's quote

...My order was suppose to be delivered at 6:20pm but yet it was still at the store!! The staff seem so nonchalant about the situation. Unprofessional at its best! Thanks for nothing Pizza Hut!!!..

Nicole

...Please have this corrected as soon as possible with your managers and their staff. Thank you..

Penelope

Pizza Hut and Dominos Pizza Pros and Cons

Pros
  • Good food
  • Food
  • Good deals
  • That the location is convenient for me
  • Been a customer for a long time
  • Pizza
Cons
  • Poor customer service
  • Service
  • Quality of food
  • Poor customer service
  • Unprofessional staff
  • Customer service

Pizza Hut and Dominos Pizza Most Positive Reviews

Top rated reviews
5

I placed my order online. I received my order 20 minutes after than an actual estimated time.I ordered half veggies and...

5

Am a regular comstomer of dominos pizza & i love ur pizza so much BUT I'm so much disapointed because several times...

Pizza Hut and Dominos Pizza Most Critical Reviews

Lowest rated reviews
1

Ordered a taco pizza from reedsurg wi Pizza Hut. The person that took the order was rude. The pizza was ordered for a...

1

I don't know what happened, someone in the USA must have ordered a pizza using wrong email address - my email address. S...

Pizza Hut and Dominos Pizza Latest Reviews

Recent published reviews

I have called Great mills road pizza hut x since 10:49. The website says the location is open. No one is picking up. It...

Read all 5166 reviews

The office was closed when I call but thats not the issue, the issue is I placed an order around 10:50 and when I...

Read all 3614 reviews

Pizza Hut and Dominos Pizza Products and Services

Most reviewed product and services
  • Pizza Hut Pizza (2499 reviews)
  • Pizza Hut Delivery Service (522 reviews)
  • Pizza Hut Customer Care (388 reviews)
  • Dominos Pizza Pizza (1211 reviews)
  • Dominos Pizza Delivery Service (543 reviews)
  • Dominos Pizza Customer Care (404 reviews)