PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dominos Pizza and Pizza Hut as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dominos Pizza
Has Verified Representatives
2.1
Pizza Hut
2.1
Dominos Pizza
Pizza Hut

Dominos Pizza and Pizza Hut Overview

Total reviews 4120 6066
Company responses 48 0
Issues resolved 16 18

Dominos Pizza and Pizza Hut Consumer Ratings

Rank
67 out of 694 in Fast Food category
63 out of 694 in Fast Food category
Customer service
64 in category
58 in category
Website
47 in category
64 in category
Discounts and Special Offers
29 in category
45 in category
Product or Service Quality
53 in category
65 in category

Dominos Pizza and Pizza Hut Rating Details

Customer service
1.4 (1795 reviews)
1.5 (2374 reviews)
Reviewer's quote

...called the store stated my issue and was immediately placed on hold when the manager FAITH got on the phone she offered zero to no help or provided feasible customer service skill she was very plain and had an sharp attitude the entire experience by no means was not very helpful or professional at all she didnt want to make the order correct as I wanted just...

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Sad makes sense why customer service suck now and we are charge four times just so they can keep giving the illegal aliens our jobs, resources, everything they even pay them to look as thought they love wearing the stupid masks. Only an idiot does not see truth. I won't buy from you people again...

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Website
2.6 (1635 reviews)
2.5 (2213 reviews)
Reviewer's quote

...Why can't the cheese be hot and cheesy like your pictures on the website. My last 5 pizza orders have been burned and dry. Luke talked with me at the Newark Ohio 21st st...

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I called the Pizza Hut Customer Service line and a recorded message said they were exceptionally busy and if possible to use their website for comments or I could stay on the line for the next available rep. Hold music came on for about 5 minutes than silence than a disconnect. Didn't bother to...

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Discounts and Special Offers
2.4 (1536 reviews)
2.3 (2010 reviews)
Reviewer's quote

Pizza no one told me about the specials and I paid $16 for a xtravaganza Brooklyn style pizza The Man Behind me asked for the special a gentleman behind the counter helped him and he got two pizzas with 3 toppings for the same price I pay for the one i bought. Wait a minute i thought so i asked for...

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wednesday on website says wing wednesday special price nope they dont do that and i rate your pizza a 3 out of 10..

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Product or Service Quality
1.7 (1535 reviews)
1.6 (1589 reviews)
Reviewer's quote

...I will no more order from that store again and due to the customer service, I will just stay far from this brand..

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I am very upset with the service I got tonight from the manager at the Ranson store I. Wv. He was rude and cut me off when I tried to explain location and my address...

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Dominos Pizza and Pizza Hut Pros and Cons

Pros
  • Been a customer for a long time
  • That the location is convenient for me
  • I would like solutions
  • Good food
  • Good deals
  • Food
Cons
  • Poor customer service
  • Unprofessional staff
  • Rude managment
  • Poor customer service
  • Service
  • Did not enjoy my experience at all

Dominos Pizza and Pizza Hut Most Positive Reviews

Top rated reviews
5

Am a regular comstomer of dominos pizza & i love ur pizza so much BUT I'm so much disapointed because several times...

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5

I placed my order online. I received my order 20 minutes after than an actual estimated time.I ordered half veggies and...

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5

I never had a problem with Domino's. I love their food. They have always had great service, and they are the only ones s...

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5

I just ordered a pizza online. like any normal day. I got a confirmation #, and it was "suppose" to arrive in 40 min.....

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Dominos Pizza and Pizza Hut Most Critical Reviews

Lowest rated reviews
1

I don't know what happened, someone in the USA must have ordered a pizza using wrong email address - my email address. S...

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1

Ordered a taco pizza from reedsurg wi Pizza Hut. The person that took the order was rude. The pizza was ordered for a...

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1

Had ordered dominos pizza pie just the other day, there pizza suck. Taste like eating card board. There pizza sauce...

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1

We ordered two pizzas, one thin crust, one pan pizza , they were delivered 20 minutes late, but the worst part was that...

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Dominos Pizza and Pizza Hut Latest Reviews

Recent published reviews
3.2

Called in at 1226am got disconnected. Called back 1230 talked to someone and placed order. Large pizza 3 toppings...

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2.6

YOUR ORDER - 320112****611001****32232
WAS VERY DISAPPOINTING AND DISGUSTING. MY PIZZA HAD A FEW MUSHROOMS WHICH MY WIFE...

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No votes

what is the portacall for the postive covid at your store we just order last night and they wernt wearing gloves and...

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1

We ordered food for the family and upon arrival it was cold. We asked for light sauce andbit looked like they poured a...

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Dominos Pizza and Pizza Hut Products and Services

Most reviewed product and services
  • Dominos Pizza Pizza (1322 reviews)
  • Dominos Pizza Delivery Service (570 reviews)
  • Dominos Pizza Manager (335 reviews)
  • Pizza Hut Pizza (2647 reviews)
  • Pizza Hut Delivery Service (572 reviews)
  • Pizza Hut Manager (303 reviews)