PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dominos Pizza and Pizza Hut as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dominos Pizza

Dominos Pizza

Has Verified Representatives
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Pizza Hut

Pizza Hut

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Dominos Pizza
Pizza Hut

Dominos Pizza and Pizza Hut Overview

Total reviews
3959
5815
Company responses
48
0
Issues resolved
14
17

Dominos Pizza and Pizza Hut Consumer Ratings

Rank
61 out of 650 in Fast Food category
58 out of 650 in Fast Food category
Customer service
56 in category
54 in category
Website
46 in category
59 in category
Discounts and Special Offers
23 in category
39 in category
Product or Service Quality
51 in category
61 in category

Dominos Pizza and Pizza Hut Rating Details

Customer service
1.5 (1703 reviews)
1.5 (2254 reviews)
Reviewer's quote

The cheese wasnt melted completely the crust was still soft and the customer service by the manager and the person answering the phone was horrible. I order pizza from this location at least once every other week and this is the third time I have had a problem with this location. And for a manager...

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Just horrible food, horrible customer service,..

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Website
2.6 (1556 reviews)
2.5 (2112 reviews)
Reviewer's quote

Anyway, I placed our order through the website so that I could actually monitor where the food was and when it would be delivered. The gentlemen dropped off our order more than 25 minutes after he left the restaurant, even though it's only 10 minutes away. I just wanted food so even though it was...

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I remembered later I hadn't sent in the receipt for points, so I went to their website and answered a lot of questions. A few days later I got a reply with the same questions again, in a weird format,like ?date of purchase, ?store number, ?amount, etc. And they wanted another copy of the receipt,...

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Discounts and Special Offers
2.4 (1461 reviews)
2.3 (1912 reviews)
Reviewer's quote

Pizza no one told me about the specials and I paid $16 for a xtravaganza Brooklyn style pizza The Man Behind me asked for the special a gentleman behind the counter helped him and he got two pizzas with 3 toppings for the same price I pay for the one i bought. Wait a minute i thought so i asked for...

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She wrote in the “ special instructions” box tho put the extra cheese on top of the pepperoni as she doesn’t like them to cup and hold grease and or get real crispy on te cupped edges. Well. As I see it a pizza should have enough sauce to at least cover the bottom bread completly as well as a pizza...

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Product or Service Quality
1.7 (1448 reviews)
1.6 (1477 reviews)
Reviewer's quote

Poor service, incorrect order, unprofessional in staff, illegal drug activity..

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Poor service and wait time and rude service..

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Dominos Pizza and Pizza Hut Pros and Cons

Pros
  • Been a customer for a long time
  • That the location is convenient for me
  • Taste of the pizza itself
  • Good food
  • Food
  • Good deals
Cons
  • Poor customer service
  • Unprofessional staff
  • Customer service
  • Poor customer service
  • Service
  • Customer service

Dominos Pizza and Pizza Hut Most Positive Reviews

Top rated reviews
5

Am a regular comstomer of dominos pizza & i love ur pizza so much BUT I'm so much disapointed because several times...

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5

I placed my order online. I received my order 20 minutes after than an actual estimated time.I ordered half veggies and...

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5

I never had a problem with Domino's. I love their food. They have always had great service, and they are the only ones s...

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5

I just ordered a pizza online. like any normal day. I got a confirmation #, and it was "suppose" to arrive in 40 min.....

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Dominos Pizza and Pizza Hut Most Critical Reviews

Lowest rated reviews
1

I don't know what happened, someone in the USA must have ordered a pizza using wrong email address - my email address. S...

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1

Ordered a taco pizza from reedsurg wi Pizza Hut. The person that took the order was rude. The pizza was ordered for a...

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1

Had ordered dominos pizza pie just the other day, there pizza suck. Taste like eating card board. There pizza sauce...

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1

We ordered two pizzas, one thin crust, one pan pizza , they were delivered 20 minutes late, but the worst part was that...

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Dominos Pizza and Pizza Hut Latest Reviews

Recent published reviews
1

Not one of the employees were wearing a mask! Which is the directive given by the governor of Pennsylvania. I stood...

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1

I ordered on line $23.64 total for curb side pickup my Husband went to pick up and the girl said to him we do not have...

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No votes

I still cant comprehend what just happened!? I was called back by a number that was confirmed by my local dominos to be...

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No votes

I was going to place an order for a pizza this past weekend and pork sausage was no longer available as a topping...

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Dominos Pizza and Pizza Hut Products and Services

Most reviewed product and services
  • Dominos Pizza Pizza (1284 reviews)
  • Dominos Pizza Delivery Service (569 reviews)
  • Dominos Pizza Customer Care (429 reviews)
  • Pizza Hut Pizza (2612 reviews)
  • Pizza Hut Delivery Service (569 reviews)
  • Pizza Hut Customer Care (415 reviews)