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Dominos Pizza
Pizza Hut

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Dominos Pizza

Dominos Pizza

Has verified representatives
2.1
  • 14 ISSUES RESOLVED
  • 48 COMPANY RESPONSES
  • 3551 TOTAL REVIEWS
Rank
60 out of 1382
in Fast Food category
Rating Details
Customer service
Website
Staff
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    6819
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    03:56
  • ISSUES RESOLVED
    13%
Top Products and Services
2
1206 reviews
2.2
537 reviews
2.5
404 reviews
Pizza Hut

Pizza Hut

2.0
  • 15 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5103 TOTAL REVIEWS
Rank
68 out of 1382
in Fast Food category
Rating Details
Customer service
Website
Staff
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    8652
  • SUCCESSFUL
    70%
  • AVG CALL DURATION
    03:14
  • ISSUES RESOLVED
    9%
Top Products and Services
2.1
2496 reviews
1.9
522 reviews
2.1
385 reviews

How would you compare Dominos Pizza vs Pizza Hut?

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Anonymous
#1774356
Customer service
Terrible
Product or Service Quality
Terrible
I have something else to compare
Dominos stated they only had one driver the night Pizza Hut gave me poor service and they still arrived to my home at the quoted ETA I was given!
Anonymous
#1770887
Customer service
Pizza hut is rude Domino's welcomes you in and thanks you for coming
Product or Service Quality
Pizza hut pizza is drowned in sauce or has none... Domino's is perfect
Anonymous
#1770883
Customer service
Wayyyyy better sooo nice
Product or Service Quality
Pizza hut left bad taste in my mouth with such poor quality service! I love Domino's now!!!
BleakCat462
#1764333
Customer service
Pizza hut is a 'sit in' restaurant and it delivers, yet Dominos is a deliver only in our area.
Product or Service Quality
I would choose Pizza Hut over Domino's for taste and quality.
Anonymous
#1742970
Customer service
They both SUCK. Have supported both for years but tired of rude staff.

Slow delivery. Burnt food. Missing items. Etc.


Product or Service Quality
Dominos has better deals for &5.99. But pizza hut tastes soooo much better but just learned they support trump so I don’t buy Pizza Hut any longer.
I have something else to compare
Rather pay more and try my local small pizza shop.

Done with the big chains. They don’t really care about the customers.
Anonymous
#1738347
Customer service
You bothsuck... severe ly equally just as bad
Product or Service Quality
*** poor
I have something else to compare
What ....... frozen boxed pizza
Anonymous
#1587713

I have always been satisfied with Dominos, but this recent experience had left a bad taste in my mouth. I deal with pizza hut and I did have a bad experience once, they made it good by offering me a free pie on them.

Can't say that about Dominos Pizza, they were not going to negotiate in any kind of way. I am so disappointed with Dominos.

They have lost a dedicated customer.The pizza was also burned really badly. Thanks, Jackie Burage

Anonymous
#1545940

I like Dominos better than Pizza Hut . But Pizza Hut will deliver wherever you are . Dominos doesn't care about customer satisfaction

Anonymous
#1493788

dominos has bad customer service. Food is cold warmed up to deliver at night tasted awful like old pizza left out for days no cheese at all. Pizza Hut is hot pizza.

Anonymous
#1415644

Pizza Hut has a wonder service, Dominos has me waiting for one hour to make a order, I hang up and called three times already

Anonymous
#1365166

Dominos has better money deals. But pizza hut tastes better.

user17416994
#1334041

Dominos is way better. That is all..

Anonymous
#1325859

Dominos 1 Pizza Hut 6

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