PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dominos Pizza and Pizza Hut as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dominos Pizza

Dominos Pizza

Has verified representatives
2.1
Pizza Hut

Pizza Hut

2.0
Dominos Pizza
Pizza Hut

Dominos Pizza and Pizza Hut Overview

Total reviews
3687
5235
Company responses
48
0
Issues resolved
14
16

Pizza Hut was first mentioned on PissedConsumer on Jan 2, 2008 and since then this brand received 5235 reviews. It is 1548 reviews more than Dominos Pizza received since Mar 28, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Dominos Pizza customer support team and Pizza Hut customer service.

Dominos Pizza and Pizza Hut Consumer Ratings

Rank
60 out of 1073 in Fast Food category
69 out of 1073 in Fast Food category
Customer service
No votes
54 in category
Website
No votes
59 in category
Staff
No votes
60 in category

According to consumer ratings and reviews, Dominos Pizza ranks 9 points higher in the Fast Food category than Pizza Hut.

Dominos Pizza and Pizza Hut Rating Details

Customer service
No votes
1.5 (2008 reviews)
Reviewer's quote

I told her she should not be in hospitality or customer service and she said "I don't care and get out" Isn't the customer supposed to come first this behavior from your manager is appalling! I am FLOORED! While I was there they were having driver issues and phone order issues is this really how...

PissedConsumer1756400

...Which was very rude and did not display any kind of customer service. There are to my pizza places around, so I think my family will never visit another pizza hut every...

Shereka
Website
No votes
2.5 (1905 reviews)
Reviewer's quote

...and if y’all fix your website i could have ordered there. y’all need to get to fixing that. ODESSA TEXAS 432 332 3311 is the store!..

Arihanna

This was insanely frustrating! The store insists that this policy is on the website. I didn't see any disclaimer or warning prior to order, during ordering or before paying This is horrible, please update your website to spell out this policy. It will be awhile before I take a chance on ordering...

Rayshun
Staff
No votes
1.5 (1752 reviews)
Reviewer's quote

Upon my arrival the Gm started screaming and yelling at me in front of her staff and other sitting customers. At this point this was not about the money, this is about her extremely poor way of handling this situation and the example she showed her staff and customers. Please keep I mind Im the...

Orris

...My order was suppose to be delivered at 6:20pm but yet it was still at the store!! The staff seem so nonchalant about the situation. Unprofessional at its best! Thanks for nothing Pizza Hut!!!..

Nicole

Dominos Pizza and Pizza Hut Pros and Cons

Pros
  • That the location is convenient for me
  • Been a customer for a long time
  • Taste of the pizza itself
  • Good food
  • Pizza
  • Friendly staff
Cons
  • Poor customer service
  • Unprofessional staff
  • Customer service
  • Poor customer service
  • Service
  • Quality of food

Dominos Pizza and Pizza Hut Most Positive Reviews

Top rated reviews
5

Am a regular comstomer of dominos pizza & i love ur pizza so much BUT I'm so much disapointed because several times...

5

I placed my order online. I received my order 20 minutes after than an actual estimated time.I ordered half veggies and...

Dominos Pizza and Pizza Hut Most Critical Reviews

Lowest rated reviews
1

I don't know what happened, someone in the USA must have ordered a pizza using wrong email address - my email address. S...

1

Ordered a taco pizza from reedsurg wi Pizza Hut. The person that took the order was rude. The pizza was ordered for a...

Dominos Pizza and Pizza Hut Latest Reviews

Recent published reviews

My pizza was delivered with no cheese. I called to see if it could be remade and was told I ordered it that way, its...

Read all 3687 reviews
2.3

The pizza hut at 1660 hwy 81 McDonough ga is the worst place I've ever been. The employees are rude and always seem...

Read all 5235 reviews

Dominos Pizza and Pizza Hut Products and Services

Most reviewed product and services
  • Dominos Pizza Pizza (1226 reviews)
  • Dominos Pizza Delivery Service (552 reviews)
  • Dominos Pizza Customer Care (409 reviews)
  • Pizza Hut Pizza (2513 reviews)
  • Pizza Hut Delivery Service (532 reviews)
  • Pizza Hut Customer Care (393 reviews)