PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Papa Johns Pizza and Dominos Pizza as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dominos Pizza
Has Verified Representatives
2.1
Papa Johns Pizza
Dominos Pizza

Papa Johns Pizza and Dominos Pizza Overview

Total reviews 1153 4121
Company responses 0 48
Issues resolved 4 16

Papa Johns Pizza and Dominos Pizza Consumer Ratings

Rank
79 out of 694 in Fast Food category
67 out of 694 in Fast Food category
Customer service
62 in category
65 in category
Website
77 in category
47 in category
Discounts and Special Offers
38 in category
29 in category
Price Affordability
78 in category
57 in category

Papa Johns Pizza and Dominos Pizza Rating Details

Customer service
1.5 (332 reviews)
1.4 (1795 reviews)
Reviewer's quote

...don't appreciate the name of your website being pissed consumer either I think that is the attitude that permeates the entire company and led to the lack of customer service and your reputation going into the...

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...called the store stated my issue and was immediately placed on hold when the manager FAITH got on the phone she offered zero to no help or provided feasible customer service skill she was very plain and had an sharp attitude the entire experience by no means was not very helpful or professional at all she didnt want to make the order correct as I wanted just...

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Website
2.3 (303 reviews)
2.6 (1635 reviews)
Reviewer's quote

...I go on Papa John's website and tried 6 times to place my order. It went through all the steps like normal but when I went to my cart it would be empty. So then I call the location on Fairbanks in El Paso, Texas...

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...Why can't the cheese be hot and cheesy like your pictures on the website. My last 5 pizza orders have been burned and dry. Luke talked with me at the Newark Ohio 21st st...

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Discounts and Special Offers
2.3 (295 reviews)
2.4 (1536 reviews)
Reviewer's quote

Hello my name is Veronica, I place my order online for the special they had for 2 medium pizza's box of brownies and 2 litter soda. Then when I was going to place my order got something that said for 2 dollars more you could make the pizza's a large size, so I click on it. I only received one large...

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Pizza no one told me about the specials and I paid $16 for a xtravaganza Brooklyn style pizza The Man Behind me asked for the special a gentleman behind the counter helped him and he got two pizzas with 3 toppings for the same price I pay for the one i bought. Wait a minute i thought so i asked for...

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Price Affordability
2.5 (285 reviews)
2.7 (1400 reviews)
Reviewer's quote

...PRICE IS NOT THE POINT, IT IS THE PRINCIPLE. IF I ADVISED MY CUSTOMERS WHAT MY PROBLEMS THEY WOULD NOT BUY FROM ME. WELL I GUESS I'M DONE WITH PAPA JOHNS...

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...I was shock the price went from 28 dollars to 32 dollars. It will be my last time ordering a PIZZA, my mother live in California and it cost her 40 dollars to have a PIZZA delivered..

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Papa Johns Pizza and Dominos Pizza Pros and Cons

Pros
  • Customer service horrobile
  • Idea it was close to my home
  • Close to home
  • Been a customer for a long time
  • That the location is convenient for me
  • I would like solutions
Cons
  • Customer service
  • Unprofessional staff
  • Unprofessional staff or the customer service they provided
  • Poor customer service
  • Unprofessional staff
  • Rude managment

Papa Johns Pizza and Dominos Pizza Most Positive Reviews

Top rated reviews
5

on Friday, at approximately 5:30 pm, we called in a pizza order to our local papa johns pizza in rockingham nc! they...

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5

Am a regular comstomer of dominos pizza & i love ur pizza so much BUT I'm so much disapointed because several times...

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5

Myspouse and I went to Papa Johns for lunch and we requested a vegetable pizza with no cheese as it was prepared last...

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5

I never had a problem with Domino's. I love their food. They have always had great service, and they are the only ones s...

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Papa Johns Pizza and Dominos Pizza Most Critical Reviews

Lowest rated reviews
1

i am complaining from hobbs NM order 0133 , your pizza is so disgusting because the cheese was so raw and it was nasty...

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1

I don't know what happened, someone in the USA must have ordered a pizza using wrong email address - my email address. S...

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1

We waited in line for way too long because there were only 3 people working the service line for a sold out crowd at...

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1

Had ordered dominos pizza pie just the other day, there pizza suck. Taste like eating card board. There pizza sauce...

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Papa Johns Pizza and Dominos Pizza Latest Reviews

Recent published reviews
No votes

Six minutes to order two pizzas. Call to order pizza today at the same Store in Lansdowne weve been ordering from for...

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1

I have had 3 orders back to back messed up 2 of which managers did because i called and talked with them about my...

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1

He told my husband to shut up and he was shocked. my husband was upset then pizza guy called the police dept that we...

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3.2

Called in at 1226am got disconnected. Called back 1230 talked to someone and placed order. Large pizza 3 toppings...

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Papa Johns Pizza and Dominos Pizza Products and Services

Most reviewed product and services
  • Papa Johns Pizza Pizza (619 reviews)
  • Papa Johns Pizza Delivery Service (83 reviews)
  • Papa Johns Pizza Manager (62 reviews)
  • Dominos Pizza Pizza (1322 reviews)
  • Dominos Pizza Delivery Service (570 reviews)
  • Dominos Pizza Manager (335 reviews)