PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dominos Pizza and Papa Ginos as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dominos Pizza
Has Verified Representatives
2.1
Dominos Pizza
Papa Ginos

Dominos Pizza and Papa Ginos Overview

Total reviews 4121 316
Company responses 48 0
Issues resolved 16 1

Dominos Pizza and Papa Ginos Consumer Ratings

Rank
67 out of 694 in Fast Food category
145 out of 2672 in Cafes, Restaurants and Bars category
Customer service
62 in category
124 in category
Website
46 in category
116 in category
Discounts and Special Offers
29 in category
59 in category
Product or Service Quality
51 in category
122 in category

Dominos Pizza and Papa Ginos Rating Details

Customer service
1.4 (1795 reviews)
1.9 (126 reviews)
Reviewer's quote

...called the store stated my issue and was immediately placed on hold when the manager FAITH got on the phone she offered zero to no help or provided feasible customer service skill she was very plain and had an sharp attitude the entire experience by no means was not very helpful or professional at all she didnt want to make the order correct as I wanted just...

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...when I rec wonderful customer service I need to make it known. Thank you very much!..

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Website
2.6 (1635 reviews)
2.7 (101 reviews)
Reviewer's quote

...Why can't the cheese be hot and cheesy like your pictures on the website. My last 5 pizza orders have been burned and dry. Luke talked with me at the Newark Ohio 21st st...

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...I said i ordered it from Riverway Plaza, which is how the PGs on bridge st is identified on its website. The same cashier had no idea what riverway plaza was and confirmed my name and still couldnt find the order. I now doubted that i ordered from this PGs...

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Discounts and Special Offers
2.4 (1536 reviews)
2.5 (102 reviews)
Reviewer's quote

Pizza no one told me about the specials and I paid $16 for a xtravaganza Brooklyn style pizza The Man Behind me asked for the special a gentleman behind the counter helped him and he got two pizzas with 3 toppings for the same price I pay for the one i bought. Wait a minute i thought so i asked for...

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...Cannot be combined with other offers. Excludes Slices. ) Product Name Traditional Pepperoni 16" X-Large +Well Done +Light Sauce $17...

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Product or Service Quality
1.7 (1535 reviews)
1.9 (103 reviews)
Reviewer's quote

...I will no more order from that store again and due to the customer service, I will just stay far from this brand..

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...The cheese was watery and of low quality and the crust was the consistency of a shortbread cookie. This was very disappointing because I like papa ginos pizza! I threw it out and wasted my money..

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Dominos Pizza and Papa Ginos Pros and Cons

Pros
  • Been a customer for a long time
  • That the location is convenient for me
  • I would like solutions
  • Driver was prompt and cheerful
  • Usually decent food
  • Rustic pizza
Cons
  • Poor customer service
  • Unprofessional staff
  • Rude managment
  • Service
  • Quality
  • Lousy pizza

Dominos Pizza and Papa Ginos Most Positive Reviews

Top rated reviews
5

Am a regular comstomer of dominos pizza & i love ur pizza so much BUT I'm so much disapointed because several times...

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5

Ray have the best customer service ever. He's always polite friendly and always have an upbeat attitude. It's always a g...

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5

I never had a problem with Domino's. I love their food. They have always had great service, and they are the only ones s...

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5

Ordered - got water with our meal told us to make sure we get water it’s the white button. Then we waited almost an...

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Dominos Pizza and Papa Ginos Most Critical Reviews

Lowest rated reviews
1

I don't know what happened, someone in the USA must have ordered a pizza using wrong email address - my email address. S...

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1

We order from papa Gino's Amesbury all the time, delivery and paying cash on delivery.
All of a sudden after I ordered m...

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1

Had ordered dominos pizza pie just the other day, there pizza suck. Taste like eating card board. There pizza sauce...

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1

Whitman papa gino's-where do I start? Ok, I saw the sign that read 2large pizza with up to 3 toppings for $10.99....

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Dominos Pizza and Papa Ginos Latest Reviews

Recent published reviews
1

I have had 3 orders back to back messed up 2 of which managers did because i called and talked with them about my...

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4.1

I have called Papa Ginos corporate office three times and never have received a call back in regards to my Rewards...

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3.2

Called in at 1226am got disconnected. Called back 1230 talked to someone and placed order. Large pizza 3 toppings...

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No votes

I received your text to get my online pizza and then I had to try to copy my code and order pizza within 15 min. Well...

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Dominos Pizza and Papa Ginos Products and Services

Most reviewed product and services
  • Dominos Pizza Pizza (1322 reviews)
  • Dominos Pizza Delivery Service (570 reviews)
  • Dominos Pizza Manager (335 reviews)
  • Papa Ginos Pizza (68 reviews)
  • Papa Ginos Delivery Service (23 reviews)
  • Papa Ginos Manager (19 reviews)