PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Marcos Pizza and Dominos Pizza as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dominos Pizza

Dominos Pizza

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Marcos Pizza
Dominos Pizza

Marcos Pizza and Dominos Pizza Overview

Total reviews
1072
3687
Company responses
0
48
Issues resolved
7
14

Dominos Pizza was first mentioned on PissedConsumer on Mar 28, 2008 and since then this brand received 3687 reviews. It is 2615 reviews more than Marcos Pizza received since Mar 15, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Marcos Pizza customer support team than with Dominos Pizza customer service.

Marcos Pizza and Dominos Pizza Consumer Ratings

Rank
39 out of 1073 in Fast Food category
60 out of 1073 in Fast Food category
Customer service
43 in category
58 in category
Staff
38 in category
62 in category
Website
55 in category
45 in category

According to consumer ratings and reviews, Marcos Pizza ranks 21 points higher in the Fast Food category than Dominos Pizza. People gave Marcos Pizza 1.6 stars for Customer service criterion in Fast Food category and it is 85 points higher than the worst rated brand in this category. At the same time, Dominos Pizza was rated 1.5 stars for Customer service criterion in this category and it is 70 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Marcos Pizza has a higher rating than Dominos Pizza. Regarding Website criterion, consumers gave Marcos Pizza 2.5 stars and it is 57% greater than other in category. Dominos Pizza however was rated 2.6 stars and it is 65% greater than other in category.

Marcos Pizza and Dominos Pizza Rating Details

Customer service
1.6 (557 reviews)
1.5 (1590 reviews)
Reviewer's quote

...I’m disappointed by their customer service time and time again..

Manolo

I told her she should not be in hospitality or customer service and she said "I don't care and get out" Isn't the customer supposed to come first this behavior from your manager is appalling! I am FLOORED! While I was there they were having driver issues and phone order issues is this really how...

PissedConsumer1756400
Staff
1.8 (523 reviews)
1.5 (1390 reviews)
Reviewer's quote

...Staff in street clothes in the kitchen scratching their hair over someone making pizza. 4. Cashier sneezed and a glob of mucus came out of his nose...

Venus R

Upon my arrival the Gm started screaming and yelling at me in front of her staff and other sitting customers. At this point this was not about the money, this is about her extremely poor way of handling this situation and the example she showed her staff and customers. Please keep I mind Im the...

Orris
Website
2.5 (505 reviews)
2.6 (1450 reviews)
Reviewer's quote

I order Marcos all the time and I have to say that the website is by far the worst I have ever experienced. So much redundancy. Just let me login and order remember me...

Richard M

...and if y’all fix your website i could have ordered there. y’all need to get to fixing that. ODESSA TEXAS 432 332 3311 is the store!..

Arihanna

Marcos Pizza and Dominos Pizza Pros and Cons

Pros
  • Food is great
  • Really good quality pizza
  • Taste of their pizza
  • That the location is convenient for me
  • Been a customer for a long time
  • Taste of the pizza itself
Cons
  • Customer service
  • Service
  • Manager attitude
  • Poor customer service
  • Unprofessional staff
  • Customer service

Marcos Pizza and Dominos Pizza Most Positive Reviews

Top rated reviews
5

All good!!! We have moved to Sebring Fl AND YOU ARE NOT HERE:: we miss you please come to Sebring Fl:: WE NEED YOU...

5

Am a regular comstomer of dominos pizza & i love ur pizza so much BUT I'm so much disapointed because several times...

Marcos Pizza and Dominos Pizza Most Critical Reviews

Lowest rated reviews
1

Ordered a steak and cheese bruno, hot as in not a cold cut sub. Also paid for delivery...1 hour after placing order onl...

1

I don't know what happened, someone in the USA must have ordered a pizza using wrong email address - my email address. S...

Marcos Pizza and Dominos Pizza Latest Reviews

Recent published reviews
1

Absolute waste of time.... thanks for reminding me of why I stopped getting anything there

Read all 1072 reviews

My pizza was delivered with no cheese. I called to see if it could be remade and was told I ordered it that way, its...

Read all 3687 reviews

Marcos Pizza and Dominos Pizza Products and Services

Most reviewed product and services
  • Marcos Pizza Pizza (293 reviews)
  • Marcos Pizza Customer Care (120 reviews)
  • Marcos Pizza Delivery Service (116 reviews)
  • Dominos Pizza Pizza (1226 reviews)
  • Dominos Pizza Delivery Service (552 reviews)
  • Dominos Pizza Customer Care (409 reviews)