PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DOORDASH and Dominos Pizza as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DOORDASH

DOORDASH

2.0
Dominos Pizza

Dominos Pizza

Has verified representatives
2.1
DOORDASH
Dominos Pizza

DOORDASH and Dominos Pizza Overview

Total reviews
20005
3693
Company responses
0
48
Issues resolved
55
14

DOORDASH was first mentioned on PissedConsumer on Mar 24, 2015 and since then this brand received 20005 reviews. It is 16312 reviews more than Dominos Pizza received since Mar 28, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with DOORDASH customer support team and Dominos Pizza customer service.

DOORDASH and Dominos Pizza Consumer Ratings

Rank
22 out of 340 in Food Delivery category
59 out of 1073 in Fast Food category
Customer service
19 in category
58 in category
Staff
19 in category
62 in category
Product or Service Quality
25 in category
51 in category

DOORDASH and Dominos Pizza Rating Details

Customer service
1.9 (7447 reviews)
1.5 (1594 reviews)
Reviewer's quote

...With the inflated charges for food and delivery, I would think your customer service would be much better. Concerns on in progress orders can be sent but not addressed for 24 to 48 hours. What good is that on a current order...

Stephanie M

Absolutely unacceptable customer service and the ability to put the work in actually getting the customer order that was ordered 2 hours earlier to the customer residential address and then said that it was my fault that they couldn't find my house but I had ordered many times before and never had...

April C
Staff
2 (6926 reviews)
1.5 (1394 reviews)
Reviewer's quote

The driver was on time, but our staff wasnt there and I asked him if he could go back at a different time. Just lost contact with him after that call. But everything is fine now..

PissedConsumer1764108

Upon my arrival the Gm started screaming and yelling at me in front of her staff and other sitting customers. At this point this was not about the money, this is about her extremely poor way of handling this situation and the example she showed her staff and customers. Please keep I mind Im the...

Orris
Product or Service Quality
1.9 (6734 reviews)
1.7 (1336 reviews)
Reviewer's quote

...Awful service and relay of information..

Atlee

I told her she should not be in hospitality or customer service and she said "I don't care and get out" Isn't the customer supposed to come first this behavior from your manager is appalling! I am FLOORED! While I was there they were having driver issues and phone order issues is this really how...

PissedConsumer1756400

DOORDASH and Dominos Pizza Pros and Cons

Pros
  • Convenience
  • Convenient
  • Choice of restaurants
  • That the location is convenient for me
  • Been a customer for a long time
  • Taste of the pizza itself
Cons
  • Customer service
  • Poor customer service
  • Cold food
  • Poor customer service
  • Unprofessional staff
  • Customer service

DOORDASH and Dominos Pizza Most Positive Reviews

Top rated reviews
5

I wanted thai tonight & this was the only option (again). So I ordered & the food arrived hot and faster than anticipate...

5

Am a regular comstomer of dominos pizza & i love ur pizza so much BUT I'm so much disapointed because several times...

DOORDASH and Dominos Pizza Most Critical Reviews

Lowest rated reviews
1

worst way to lose $100 in my life. driver didn't call me and doordash has policy that they take your item and your mone...

1

I don't know what happened, someone in the USA must have ordered a pizza using wrong email address - my email address. S...

DOORDASH and Dominos Pizza Latest Reviews

Recent published reviews
1

Have use door dash before this is the second time was given the wrong order. DoorDash recommendation was well you can...

Read all 20005 reviews
1

My girl friend and I are very sick after paying an outrageous price for one pizza

Read all 3693 reviews

DOORDASH and Dominos Pizza Products and Services

Most reviewed product and services
  • Doordash Delivery Service (6516 reviews)
  • Doordash Customer Care (3018 reviews)
  • Doordash Account (982 reviews)
  • Dominos Pizza Pizza (1228 reviews)
  • Dominos Pizza Delivery Service (552 reviews)
  • Dominos Pizza Customer Care (411 reviews)