PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DOORDASH and Dominos Pizza as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DOORDASH

DOORDASH

1.9
Dominos Pizza

Dominos Pizza

Has Verified Representatives
2.1
DOORDASH
Dominos Pizza

DOORDASH and Dominos Pizza Overview

Total reviews
23318
3978
Company responses
0
48
Issues resolved
71
14

DOORDASH and Dominos Pizza Consumer Ratings

Rank
31 out of 259 in Food Delivery category
62 out of 652 in Fast Food category
Customer service
20 in category
61 in category
Product or Service Quality
28 in category
52 in category
Website
42 in category
47 in category
Value for money
27 in category
46 in category

DOORDASH and Dominos Pizza Rating Details

Customer service
1.8 (8530 reviews)
1.5 (1712 reviews)
Reviewer's quote

..., so I called customer service and the woman who answers apologizes about the issue and says she can email me steps to trouble shoot the problem. She couldn't even walk me through. I didn't get my food ordered and also never received the email...

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The cheese wasnt melted completely the crust was still soft and the customer service by the manager and the person answering the phone was horrible. I order pizza from this location at least once every other week and this is the third time I have had a problem with this location. And for a manager...

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Product or Service Quality
1.9 (7712 reviews)
1.7 (1457 reviews)
Reviewer's quote

So much for customer service once again, and this time from a representative of Ivars. > Then to top it all off, when Monica finally brought our order to me, and when I attempted to civilly converse with her to which she shoved the package of food at me and stated, I gotta go. > pan> Ivars...

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...today when I called and asked to speak to a manager kasy told me to shut up and called me a *** I asked for the corporate office number she then refused my service I had my neighbor Derrick order for me and they still didnt deliver to him either. I dont think its wise to have someone like that running your...

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Website
2 (7605 reviews)
2.6 (1566 reviews)
Reviewer's quote

Ordered pick up through a restaurant website and was directed to Door Dash to pay. Paid and when I picked up my food the restaurant was closed for the day- not open at all. When I called Door Dash they couldn't find my order because it was placed online vs my mobile app..

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Anyway, I placed our order through the website so that I could actually monitor where the food was and when it would be delivered. The gentlemen dropped off our order more than 25 minutes after he left the restaurant, even though it's only 10 minutes away. I just wanted food so even though it was...

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Value for money
1.9 (7521 reviews)
2.3 (1357 reviews)
Reviewer's quote

...99 charges credited back to my card immediately ir i will be contacted the Better Business Bureau and whoever else I need to contact to report yall taking unauthorized money out my account. Card number it is being pulled from 5584. Again replace the two $9...

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...The driver told me the shift manager was not going to make the Pizza again because that was alot of money..

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DOORDASH and Dominos Pizza Pros and Cons

Pros
  • Convenience
  • Delivery
  • Convenient
  • Been a customer for a long time
  • That the location is convenient for me
  • Taste of the pizza itself
Cons
  • Customer service
  • Poor customer service
  • Cold food
  • Poor customer service
  • Unprofessional staff
  • Customer service

DOORDASH and Dominos Pizza Most Positive Reviews

Top rated reviews
5

I wanted thai tonight & this was the only option (again). So I ordered & the food arrived hot and faster than anticipate...

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5

Am a regular comstomer of dominos pizza & i love ur pizza so much BUT I'm so much disapointed because several times...

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5


They deliver food from restaurants that will NOT deliver. If they want to pretend they are the customer to order and p...

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5

I never had a problem with Domino's. I love their food. They have always had great service, and they are the only ones s...

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DOORDASH and Dominos Pizza Most Critical Reviews

Lowest rated reviews
1

worst way to lose $100 in my life. driver didn't call me and doordash has policy that they take your item and your mone...

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1

I don't know what happened, someone in the USA must have ordered a pizza using wrong email address - my email address. S...

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1

This is the second time it happened now it is too much, door dash.com has updated that my order has been delivered but...

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1

Had ordered dominos pizza pie just the other day, there pizza suck. Taste like eating card board. There pizza sauce...

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DOORDASH and Dominos Pizza Latest Reviews

Recent published reviews
No votes

I applied ..I really need this job but I haven't received no information on my application ..please let me know I need...

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1

Took 17 times for them to answer the phone I pulled up and look in the window everyone is laughing and talking I...

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1

I did not authorize nothing from my account to you all. I have two $9.99 charges on my card fron you all and I have not...

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3.5

Hi I work at Princeton community hospital in Princeton wv..... On Monday night our ER physician ordered the ER pizza fro...

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DOORDASH and Dominos Pizza Products and Services

Most reviewed product and services
  • Doordash Delivery Service (7127 reviews)
  • Doordash Customer Care (3216 reviews)
  • Doordash Vehicle Driver (1193 reviews)
  • Dominos Pizza Pizza (1288 reviews)
  • Dominos Pizza Delivery Service (569 reviews)
  • Dominos Pizza Customer Care (429 reviews)