PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dominos Pizza and DOORDASH as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dominos Pizza

Dominos Pizza

Has Verified Representatives
2.1
DOORDASH

DOORDASH

1.9
Dominos Pizza
DOORDASH

Dominos Pizza and DOORDASH Overview

Total reviews
3960
23258
Company responses
48
0
Issues resolved
14
71

Dominos Pizza and DOORDASH Consumer Ratings

Rank
60 out of 650 in Fast Food category
31 out of 259 in Food Delivery category
Customer service
57 in category
22 in category
Website
46 in category
45 in category
Product or Service Quality
51 in category
29 in category
Diversity of Products or Services
52 in category
30 in category

Dominos Pizza and DOORDASH Rating Details

Customer service
1.5 (1704 reviews)
1.8 (8507 reviews)
Reviewer's quote

The cheese wasnt melted completely the crust was still soft and the customer service by the manager and the person answering the phone was horrible. I order pizza from this location at least once every other week and this is the third time I have had a problem with this location. And for a manager...

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...Complained to DOORDASH "so called" Customer Service and was told, " SORRY, BUT CANNOT OFFER ANY COMPENSATION. So I told them to CANCEL MY DASS PASS, and told them I would go back to GRUB HUB, due to MUCH BETTER customer service..

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Website
2.6 (1557 reviews)
2 (7585 reviews)
Reviewer's quote

Anyway, I placed our order through the website so that I could actually monitor where the food was and when it would be delivered. The gentlemen dropped off our order more than 25 minutes after he left the restaurant, even though it's only 10 minutes away. I just wanted food so even though it was...

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My husband ordered through the Door Dash website, which he found confusing. We ordered Indian food, including chicken tikka and several types of naan bread. We thought we ordered properly, but the cucumber dip called raita never arrived and it is the one thing I look forward to when we splurge on a...

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Product or Service Quality
1.7 (1449 reviews)
1.9 (7694 reviews)
Reviewer's quote

Poor service, incorrect order, unprofessional in staff, illegal drug activity..

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...Customer service wasnt helpful at all when I called about it..

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Diversity of Products or Services
2.3 (1441 reviews)
2.3 (7128 reviews)
Reviewer's quote

...attitude that is one of the worst stores I’ve been too I am positive I approach them with respect they just seem to have the worst attitudes and customer services the lady on the phone was amazing but that store is terrible just because you’re having a bad day leave the customers out of...

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...At minimum you should issue a modest credit to the customers you stand up like all the ride sharing services do and explain the reason for the cancellation. Why was our order from San Blas cancelled tonight? Leaving people hungry is a good way to lose customers fast..

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Dominos Pizza and DOORDASH Pros and Cons

Pros
  • Been a customer for a long time
  • That the location is convenient for me
  • Taste of the pizza itself
  • Convenience
  • Delivery
  • Convenient
Cons
  • Poor customer service
  • Unprofessional staff
  • Customer service
  • Customer service
  • Poor customer service
  • Cold food

Dominos Pizza and DOORDASH Most Positive Reviews

Top rated reviews
5

Am a regular comstomer of dominos pizza & i love ur pizza so much BUT I'm so much disapointed because several times...

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5

I wanted thai tonight & this was the only option (again). So I ordered & the food arrived hot and faster than anticipate...

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5

I never had a problem with Domino's. I love their food. They have always had great service, and they are the only ones s...

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5


They deliver food from restaurants that will NOT deliver. If they want to pretend they are the customer to order and p...

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Dominos Pizza and DOORDASH Most Critical Reviews

Lowest rated reviews
1

I don't know what happened, someone in the USA must have ordered a pizza using wrong email address - my email address. S...

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1

worst way to lose $100 in my life. driver didn't call me and doordash has policy that they take your item and your mone...

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1

Had ordered dominos pizza pie just the other day, there pizza suck. Taste like eating card board. There pizza sauce...

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1

This is the second time it happened now it is too much, door dash.com has updated that my order has been delivered but...

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Dominos Pizza and DOORDASH Latest Reviews

Recent published reviews
4.4

1017 canopy lane Ft. Bragg On July 4th my husband and I brought a pizza from this location. We paid for the pizza and...

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No votes

The dasher didnt delivered my order or call. I did call Jersey Mikes and the told that the dasher picked up the food....

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1

Not one of the employees were wearing a mask! Which is the directive given by the governor of Pennsylvania. I stood...

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1

My order was wrong and I would like a refund

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Dominos Pizza and DOORDASH Products and Services

Most reviewed product and services
  • Dominos Pizza Pizza (1285 reviews)
  • Dominos Pizza Delivery Service (569 reviews)
  • Dominos Pizza Customer Care (429 reviews)
  • Doordash Delivery Service (7124 reviews)
  • Doordash Customer Care (3216 reviews)
  • Doordash Vehicle Driver (1192 reviews)