PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dometic and Kenmore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dometic
Kenmore

Dometic and Kenmore Overview

Total reviews
130
198
Company responses
0
0
Issues resolved
3
0

Dometic and Kenmore Consumer Ratings

Rank
217 out of 931 in Equipment category
453 out of 1792 in Appliances and Electronics category
Product or Service Quality
121 in category
371 in category
Customer service
109 in category
307 in category
Value for money
138 in category
378 in category
Website
197 in category
352 in category

Dometic and Kenmore Rating Details

Product or Service Quality
1.5 (57 reviews)
1.1 (85 reviews)
Reviewer's quote

...I have been on the phone for an hour trying to get any cust service and I still have 11 ppl in front of me. Phone about about to die. Will have to shut off...

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...I WILL NEVER BUY ANOTHER PRODUCT FROM KENMORE AND I WILL MAKE SURE THAT EVERYONE I KNOW IS AWARE OF YOUR POS COMPANY..

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Customer service
1.5 (56 reviews)
1.2 (88 reviews)
Reviewer's quote

No reputable company that says they care about customer service would leave a customer waiting on the phone over an hour. None would put you back through the same ordeal if you have to follow-up on that call. There are no case numbers or ways to follow up on an issue--they simply answer the phone...

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...This is not good customer service. Every time I call I get someone in India who I can barely understand. I wasn't offered a discount for my inconvenience...

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Value for money
1.5 (48 reviews)
1.3 (84 reviews)
Reviewer's quote

...A waste of money all the way around..

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We purchased a new Kenmore Elite refrigerator 6 years ago and the fuse on the control board failed. Kenmore deigned the fridge so that the fuse itself could not be replaced and the entire control board needs to be replaced, which is $460 just for the board!! That is half the price of the fridge -...

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Website
1.6 (43 reviews)
1.8 (73 reviews)
Reviewer's quote

...It's stated right on their website for that model that it does. Spent $300 on and fan that doesn't work as advertised. Can't return it because it's a major job to remove from the roof..

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...I am not the only one with this problem, the Kenmore website for this washer has an aboundance of reviews mirroring mine. This washing machine wastes water, and still does not get the clothes clean. ..

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Dometic and Kenmore Pros and Cons

Pros
  • Should close down immediately for everyones sake
  • Have a help line
  • During the very short life of the furnace it worked
  • If i could give them a zero i would
  • Easy to use
  • Easy to purchase
Cons
  • Poor quality
  • Avoidance of responsibility and customer service
  • Anything about this company including their attitude
  • Do not value customers
  • Poor customer service
  • Cheap quality

Dometic and Kenmore Most Positive Reviews

Top rated reviews
4.7

Microwave mod cdmw12b guit working...no power.. maybe overheated...tried re- plugging..didnt work. The thermal switch...

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5

Hello all,
We brought the Kenmore refrigerator on 09/02/12
Model 795.72063.112
Serie no. 207KR01790
$3,801.87 + $873,74 on 1...

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4.6

I have a 1999 RV with the original AC and thermostat. Was a little upset when this 20 year old thermostat finally died,...

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4.8

Let me start off by saying, I would like to know where did all the very unsatified consumers purchase their appliances,...

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Dometic and Kenmore Most Critical Reviews

Lowest rated reviews
1

Our dometic awning opened up while traveling on I 95 in north Carolina yesterday and damaged our motor home and my car...

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1

I bought a Kenmore Top-Loading washer (1102011310) 13 months ago. One month past its warranty, it began malfunctioning....

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1

We purchased a top of the line fully automated awning from a Dometic dealer. First time they did not ship the wiring...

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1

I am going through a nightmare trying to get installation of another water heater. I have been given the run around for...

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Dometic and Kenmore Latest Reviews

Recent published reviews
1

Ac not cooling and I am camping

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2.4

Kenmore pro elite double wall convection oven after repeated repairs, I replaced it and took the old one apart because...

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1.6

I have wanted to purchase a Domestic fridge for 2 days now and can not get the basic information needed to be confident...

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No votes

What happened to Kenmore?! Pd $1200 for a fridge and on the 13th mo many issues started; fast fwd a few more months and...

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Dometic and Kenmore Products and Services

Most reviewed product and services
  • Dometic Air Conditioner (25 reviews)
  • Dometic Refrigerator (9 reviews)
  • Dometic Toilet (9 reviews)
  • Kenmore Refrigerator (127 reviews)
  • Kenmore Washing Machine (67 reviews)
  • Kenmore Dishwasher (29 reviews)