PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Domestic Uniform Rental and Unifirst as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Unifirst

Unifirst

Has verified representatives
2.7
Domestic Uniform Rental
Unifirst

Domestic Uniform Rental and Unifirst Overview

Total reviews
27
71
Company responses
0
58
Issues resolved
0
7

Unifirst was first mentioned on PissedConsumer on Nov 3, 2014 and since then this brand received 71 reviews. It is 44 reviews more than Domestic Uniform Rental received since Oct 9, 2012.

Domestic Uniform Rental and Unifirst Consumer Ratings

Rank
121 out of 892 in Rentals category
21 out of 892 in Rentals category
Customer service
138 in category
No votes
Reliability
61 in category
No votes
Product or Service Quality
71 in category
No votes

According to consumer ratings and reviews, Unifirst ranks 100 points higher in the Rentals category than Domestic Uniform Rental. People gave Domestic Uniform Rental 1 stars for Customer service criterion in Rentals category and it is 35 points higher than the worst rated brand in this category. Regarding Product or Service Quality criterion, consumers gave Domestic Uniform Rental 1.2 stars and it is 59% greater than other in category.

Domestic Uniform Rental and Unifirst Rating Details

Customer service
1 (15 reviews)
No votes
Reviewer's quote

...In an age where most companies are focused on customer service, experience and satisfaction here is one from the dark ages run by lawyers..

PissedConsumer1123621

I was a customer of Unifirst for over 7 years. They changed drivers on me many times and the service went down hill. Their Manager has a personal problem with me and has now sent my account to a lawyer...

PissedConsumer1669944
Reliability
1.2 (12 reviews)
No votes
Reviewer's quote

This company refuses to acknowledge that I have had problems with my delivery every single visit. Missing rugs, shop towels , fender covers, uniforms ect... claiming I am locked in a contract even though they can’t provide the service I pay for!

Anthony

Forced to sign a 5 yr. contract with Unifirst; signed 11/20/14 and to stop the service at the end of the contract you have to send a letter at least 6 weeks before the end of the contract. We sent the letter in August! I was also told to call the office and setup final pick up which I did and was...

PissedConsumer1711649
Product or Service Quality
1.2 (10 reviews)
No votes
Reviewer's quote

...Horrible company with horrible service. To put it simple they are suing us because they were unable to provide the product and service which was ordered. Six months we waited and tried to reach out to them with no response from sales rep or management...

PissedConsumer1376961

Good Service, Driver Brian Jones is professional, courtesy and helpful..

CindyRyan

Domestic Uniform Rental and Unifirst Pros and Cons

Pros
  • No pros
  • New uniforms
  • Guy who delivers the uniforms
  • Driver was friendly most of the time
Cons
  • Deceptive business practices
  • Worst company ever bad customer service
  • Fraudulent lawsuits against small business owners
  • Overcharging
  • Customer service
  • Being charged for products that were never delivered

Domestic Uniform Rental and Unifirst Most Positive Reviews

Top rated reviews
No votes
5

The quality of the product is substandard, so much so that we have gone to another source for our uniform products. We...

Domestic Uniform Rental and Unifirst Most Critical Reviews

Lowest rated reviews
1

I am a small business owner that just realized we were being double charged for floor mats and aprons that we never...

1

We just ordered uniforms through Unifirst and requested that they be embroidered with our last names. They embroidered...

Domestic Uniform Rental and Unifirst Latest Reviews

Recent published reviews
1

This company refuses to acknowledge that I have had problems with my delivery every single visit. Missing rugs, shop...

Read all 27 reviews
1

Forced to sign a 5 yr. contract with Unifirst; signed 11/20/14 and to stop the service at the end of the contract you...

Read all 71 reviews

Domestic Uniform Rental and Unifirst Products and Services

Most reviewed product and services
  • Domestic Uniform Rental Linen Rental (4 reviews)
  • Domestic Uniform Rental Customer Care (3 reviews)
  • Unifirst Clothing Rental (17 reviews)
  • Unifirst Customer Care (10 reviews)
  • Unifirst Manager (3 reviews)