PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Domestic One and Hygienitech as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Domestic One
Hygienitech

Domestic One and Hygienitech Overview

Total reviews
63
7
Company responses
0
0
Issues resolved
0
0

Domestic One was first mentioned on PissedConsumer on Aug 23, 2012 and since then this brand received 63 reviews. It is 56 reviews more than Hygienitech received since Jan 23, 2008.

Domestic One and Hygienitech Consumer Ratings

Rank
71 out of 828 in Cleaning Services category
14 out of 828 in Cleaning Services category
Customer service
49 in category
2 in category
Reliability
45 in category
3 in category
Exchange, Refund and Cancellation Policy
41 in category
13 in category

According to consumer ratings and reviews, Hygienitech ranks 57 points higher in the Cleaning Services category than Domestic One. People gave Domestic One 1.2 stars for Customer service criterion in Cleaning Services category and it is 100 points higher than the worst rated brand in this category. At the same time, Hygienitech was rated 5 stars for Customer service criterion in this category and it is 147 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Hygienitech has a higher rating than Domestic One. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Domestic One 1.2 stars and it is 72% greater than other in category. Hygienitech however was rated 4 stars and it is 91% greater than other in category.

Domestic One and Hygienitech Rating Details

Customer service
1.2 (29 reviews)
5 (2 reviews)
Reviewer's quote

They have no idea about customer service, no idea how to manage the people that are working for them and they argue with their customers. You have to pay a membership to use this service (which i find completely bazaar!) and for what point? For a business to argue with you on the phone, not...

J M

...The hotels I service love having their mattresses sanitized. I hope to expand to college dorms, retirement homes, hospitals, and fire stations. It takes work to build a business and it's not for everyone...

PissedConsumer824011
Reliability
1.1 (27 reviews)
5 (2 reviews)
Reviewer's quote

I have changed almost 6-7 helpers in 3 mths, their promises on web is rubbish, the helpers are either fussy, incapable or just there to earn the money. All sorts of excuses have been come up with Cleaners. Torturous procedure and the owner’s attitude adds up to the kind of shoddy services they...

Ong

I purchased a Hygienitech mattress cleaning system because I wanted to start a new business. I called and spoke to a man named Doug who said he could help me.Doug was very kind and walked me through the process of starting a mattress cleaning business. He sent me training materials on how to use my...

Adam B
Exchange, Refund and Cancellation Policy
1.2 (25 reviews)
4 (2 reviews)
Reviewer's quote

Send the incorrect helper on first visit, after which sales person made unnecessary comments. Cleaning not done properly on both occasions. Made the floor slippery and dirty (worse then before cleaning).Salesperson (Keith) mentioned that can contact him anytime, however this doesn’t seems to be the...

PissedConsumer1602997

No items

Domestic One and Hygienitech Pros and Cons

Pros
  • Happy cleaner to start
  • Exact pool they said they have
  • Training by the owner
  • I liked
  • Ease of use
Cons
  • Cleaners with poor work ethics
  • Horrible customer service
  • Unreliable service
  • Waiting for my hygienitech system to arrive

Domestic One and Hygienitech Most Positive Reviews

Top rated reviews
4.7

I would like to commend Keith from Domestic One. Keith is very approachable and helpful to find me a part time cleaner....

5

I bought a system from Doug in 2014. I've purchase 4 systems since.
My goal is to expand throughout Texas and then hea...

Domestic One and Hygienitech Most Critical Reviews

Lowest rated reviews
1

Owner Chong is very rude and impolite when agitated if you complain to him. First maid gotten was quite old and did not...

No votes

Domestic One and Hygienitech Latest Reviews

Recent published reviews
1.5

Worst cleaning company ever, tried 3 different cleaners and each time a drama has occurred. it’s not necessarily the...

Read all 63 reviews

my wife order a cleaning of our dryer vent system and when the technician came he show me
a split in the vent line and sa...

Read all 7 reviews

Domestic One and Hygienitech Products and Services

Most reviewed product and services
  • Domestic One House Cleaning Service (23 reviews)
  • Domestic One Cleaning Service (14 reviews)
  • Domestic One Customer Care (6 reviews)