PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dolls Kill and Urban Outfitters as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dolls Kill

Dolls Kill

Has Verified Representatives
3.8
Dolls Kill
Urban Outfitters

Dolls Kill and Urban Outfitters Overview

Total reviews
472
4
Company responses
33
0
Issues resolved
5
0

Dolls Kill and Urban Outfitters Consumer Ratings

Rank
70 out of 1990 in Footwear and Clothing category
892 out of 1990 in Footwear and Clothing category
Website
68 in category
685 in category
Product or Service Quality
66 in category
555 in category
Price Affordability
127 in category
710 in category
Exchange, Refund and Cancellation Policy
62 in category
493 in category

Dolls Kill and Urban Outfitters Rating Details

Website
4.2 (314 reviews)
1 (1 review)
Reviewer's quote

I ordered 2 tops from this website and the delivery was crazy expensive as it is, then when my package arrived the delivery man told me to pay 25 FOR CUSTOMS. I was NOT informed that I would have to pay THIS MUCH FOR CUSTOMS AT THE DOOR!!!! Absolutely ridiculous. I didnt have the money with me...

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If I could give negative stars I would. -100 stars for the worst, least responsive, most fraudulent and evasuve customer service team of all time. And -100 stars for pedalling cheap, poorly made furniture for thousands of dollars. At their prices, these piuces should be built to last. Rather, Urban...

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Product or Service Quality
3.8 (311 reviews)
1 (1 review)
Reviewer's quote

...I AM GOING 2 CONTACT THE BETTER BB IF I DONT GET BETTER SERVICE..

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No items

Price Affordability
3.6 (303 reviews)
1 (1 review)
Reviewer's quote

...Even though I am getting store credit & won’t be able to buy the items for the sale price again, they did all they could to help me out! Thanks Dolls!..

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No items

Exchange, Refund and Cancellation Policy
3.6 (299 reviews)
1 (1 review)
Reviewer's quote

My package was never delivered to me and Im getting the run around about a refund I dont even wish to go through so much hassle and thats whats going on..

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No items

Dolls Kill and Urban Outfitters Pros and Cons

Pros
  • Excellent customer service
  • Customer service
  • Friendly customer service
No votes
Cons
  • Customer service
  • Poor customer service
  • Shady business practices
No votes

Dolls Kill and Urban Outfitters Most Positive Reviews

Top rated reviews
5

I ordered the other night from dolls kill. My paypal gave the wrong address. I tried to get in contact with their...

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No votes
5

Always the beSt CS very polite very understanding resolved fast w no bs Love

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No votes

Dolls Kill and Urban Outfitters Most Critical Reviews

Lowest rated reviews
1

Placed order on friday at 11:16 am, site states orders before 2pm will ship same day! NOT TRUE! It is now wednesday and...

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1

If I could give negative stars I would. -100 stars for the worst, least responsive, most fraudulent and evasuve customer...

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1

Cant log in their website and the "forget password" doesnt work. Emailed customer service multiple times and no reply.

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No votes

Dolls Kill and Urban Outfitters Latest Reviews

Recent published reviews
No votes

My package is currently at my ups store right now. I have tried to send the email with my return label about 5 times. I...

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No votes

below is a chat I had with urban outfitters after trying to make an online purchase:


Nicky D.:
Hello Steve!


Steve:
h...

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No votes

I purchased one hat and was charged 14 times. I just need the one. I need my money reimbursed. I am getting my car...

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No votes

Ordered 9 items online. Received 1 package delivered by a white van with no markings. According to packing slip there wa...

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Dolls Kill and Urban Outfitters Products and Services

Most reviewed product and services
  • Dolls Kill Customer Care (219 reviews)
  • Dolls Kill Shipping Service (73 reviews)
  • Dolls Kill Website (14 reviews)