PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fashion Nova and Dolls Kill as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dolls Kill

Dolls Kill

Has Verified Representatives
3.8
Fashion Nova
Dolls Kill

Fashion Nova and Dolls Kill Overview

Total reviews
2960
472
Company responses
0
33
Issues resolved
15
5

Fashion Nova and Dolls Kill Consumer Ratings

Rank
230 out of 1990 in Footwear and Clothing category
70 out of 1990 in Footwear and Clothing category
Customer service
190 in category
64 in category
Delivery Service
245 in category
62 in category
Exchange, Refund and Cancellation Policy
190 in category
62 in category
Price Affordability
183 in category
127 in category

Fashion Nova and Dolls Kill Rating Details

Customer service
2 (919 reviews)
3.9 (331 reviews)
Reviewer's quote

...But customer service was very helpful..

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...I contacted customer service, and they quickly got back to me which was appreciated. They reordered both of my items and it came w. in the next 2 days!..

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Delivery Service
2.1 (852 reviews)
3.7 (294 reviews)
Reviewer's quote

...I dont know if it was the delivery service or warehouse, but items missing is a huge deal. I have contacted customer service. I believe it can be resolved, this will not stop me from future purchases...

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I ordered 2 tops from this website and the delivery was crazy expensive as it is, then when my package arrived the delivery man told me to pay 25 FOR CUSTOMS. I was NOT informed that I would have to pay THIS MUCH FOR CUSTOMS AT THE DOOR!!!! Absolutely ridiculous. I didnt have the money with me...

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Exchange, Refund and Cancellation Policy
1.9 (800 reviews)
3.6 (299 reviews)
Reviewer's quote

...I been trying to get in contact with you all for a whole month now about is you gave me damaged sandals falling apart for 27 dollars and you all never ever refunded my money or gave me any type of real response from a real person and 10 dollars in shipping and about 3-4 dollars in taxes for both orders combined if the package failed to meet me thats not my fault shouldnt be me not receiving my full refund...

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My package was never delivered to me and Im getting the run around about a refund I dont even wish to go through so much hassle and thats whats going on..

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Price Affordability
3.1 (786 reviews)
3.6 (303 reviews)
Reviewer's quote

False advertising the shouldnbeen 40% off ehile site I paid full price..

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...Even though I am getting store credit & won’t be able to buy the items for the sale price again, they did all they could to help me out! Thanks Dolls!..

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Fashion Nova and Dolls Kill Pros and Cons

Pros
  • Nice clothes
  • Nice styles
  • Cute clothes good prices
  • Excellent customer service
  • Customer service
  • Friendly customer service
Cons
  • Unable to deliver as promise
  • Lack of concern
  • Please make it right
  • Customer service
  • Poor customer service
  • Shady business practices

Fashion Nova and Dolls Kill Most Positive Reviews

Top rated reviews
5

They tracked my package for me

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5

I ordered the other night from dolls kill. My paypal gave the wrong address. I tried to get in contact with their...

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5

Looking for refund. Too long.

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5

Always the beSt CS very polite very understanding resolved fast w no bs Love

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Fashion Nova and Dolls Kill Most Critical Reviews

Lowest rated reviews
1

They never gave me a confirmation then I got emailed my package was delivered but never got it... I never heard from...

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1

Placed order on friday at 11:16 am, site states orders before 2pm will ship same day! NOT TRUE! It is now wednesday and...

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1

This company does not have the capacity to fulfill order processing in time aparently. Sending them an email to customer...

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1

Cant log in their website and the "forget password" doesnt work. Emailed customer service multiple times and no reply.

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Fashion Nova and Dolls Kill Latest Reviews

Recent published reviews
No votes

I have newly moved and didnt update my address on the order I just placed. I want to change the address to my new...

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No votes

My package is currently at my ups store right now. I have tried to send the email with my return label about 5 times. I...

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1

False advertising the shouldnbeen 40% off ehile site I paid full price

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No votes

I purchased one hat and was charged 14 times. I just need the one. I need my money reimbursed. I am getting my car...

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Fashion Nova and Dolls Kill Products and Services

Most reviewed product and services
  • Fashion Nova Shipping Service (732 reviews)
  • Fashion Nova Clothing (231 reviews)
  • Fashion Nova Customer Care (216 reviews)
  • Dolls Kill Customer Care (219 reviews)
  • Dolls Kill Shipping Service (73 reviews)
  • Dolls Kill Website (14 reviews)