PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dolls Kill and Fashion Nova as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dolls Kill

Dolls Kill

Has Verified Representatives
3.8
Dolls Kill
Fashion Nova

Dolls Kill and Fashion Nova Overview

Total reviews
497
4417
Company responses
33
0
Issues resolved
5
20

Dolls Kill and Fashion Nova Consumer Ratings

Rank
69 out of 2053 in Footwear and Clothing category
274 out of 2053 in Footwear and Clothing category
Customer service
64 in category
212 in category
Website
71 in category
241 in category
Product or Service Quality
72 in category
174 in category
Price Affordability
133 in category
193 in category

Dolls Kill and Fashion Nova Rating Details

Customer service
3.8 (349 reviews)
1.8 (1336 reviews)
Reviewer's quote

On one hand, they have really competitive shipping prices, a really awesome selection of brands I love and their customer service team provided prompt solutions to any issue I have had. On the other hand, I have received several faulty or not great quality items, and on one occasion I was greeted...

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...Horrible HORRIBLE CUSTOMER SERVICE! So here it is almost 7pm and I do not have a resolution for my son's school clothes that are LOST!..

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Website
4.1 (330 reviews)
2.9 (1126 reviews)
Reviewer's quote

I ordered 2 tops from this website and the delivery was crazy expensive as it is, then when my package arrived the delivery man told me to pay 25 FOR CUSTOMS. I was NOT informed that I would have to pay THIS MUCH FOR CUSTOMS AT THE DOOR!!!! Absolutely ridiculous. I didnt have the money with me...

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...there is absolutely nothing on their website that allows one to cancel an order..

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Product or Service Quality
3.8 (324 reviews)
2.5 (1084 reviews)
Reviewer's quote

This is my first time ordering from doll kill and the service to return for a refund of a extra pair of the same sandle that where sent not my fult doll kills mistake I should receive a full refund but they are saying just store credited NOT good service doll kill..

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Im writing because of the lack of customer service fashion nova has. My order was MISS delivered and not brought to my door they left my package outside thrown on a step outside where anyone could retrieve it . My package was stolen...

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Price Affordability
3.6 (319 reviews)
3 (1134 reviews)
Reviewer's quote

...Even though I am getting store credit & won’t be able to buy the items for the sale price again, they did all they could to help me out! Thanks Dolls!..

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...I also paid $55 the regular-NOT sale price, so I should be able to exchange them! I emailed them regarding all of this, but they have no customer care line. What a disappointment..

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Dolls Kill and Fashion Nova Pros and Cons

Pros
  • Customer service
  • Excellent customer service
  • Friendly customer service
  • Nice clothes
  • Cute clothes
  • Nice styles
Cons
  • Customer service
  • Shady business practices
  • Return policy
  • Bad customer service
  • Not enough contact support
  • Unable to deliver as promise

Dolls Kill and Fashion Nova Most Positive Reviews

Top rated reviews
5

I ordered the other night from dolls kill. My paypal gave the wrong address. I tried to get in contact with their...

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5

They tracked my package for me

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5

Always the beSt CS very polite very understanding resolved fast w no bs Love

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5

Looking for refund. Too long.

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Dolls Kill and Fashion Nova Most Critical Reviews

Lowest rated reviews
1

Placed order on friday at 11:16 am, site states orders before 2pm will ship same day! NOT TRUE! It is now wednesday and...

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1

They never gave me a confirmation then I got emailed my package was delivered but never got it... I never heard from...

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1

Cant log in their website and the "forget password" doesnt work. Emailed customer service multiple times and no reply.

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1

This company does not have the capacity to fulfill order processing in time aparently. Sending them an email to customer...

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Dolls Kill and Fashion Nova Latest Reviews

Recent published reviews
1

This is my first time ordering from doll kill and the service to return for a refund of a extra pair of the same sandle...

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No votes

Why is my order late

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1.4

Its been a month since I placed my order and I selected 2 day shipping, now I have moved and have no access to my old...

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No votes

I order my package 2 weeks ago I haven't got a tracking number or anything!

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Dolls Kill and Fashion Nova Products and Services

Most reviewed product and services
  • Dolls Kill Customer Care (224 reviews)
  • Dolls Kill Shipping Service (75 reviews)
  • Dolls Kill Clothing (16 reviews)
  • Fashion Nova Shipping Service (1204 reviews)
  • Fashion Nova Clothing (432 reviews)
  • Fashion Nova Customer Care (347 reviews)