PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dolls Kill and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dolls Kill

Dolls Kill

Has Verified Representatives
3.8
DressLily

DressLily

1.8
Dolls Kill
DressLily

Dolls Kill and DressLily Overview

Total reviews
497
3449
Company responses
33
0
Issues resolved
5
14

Dolls Kill and DressLily Consumer Ratings

Rank
68 out of 2055 in Footwear and Clothing category
493 out of 2055 in Footwear and Clothing category
Customer service
64 in category
299 in category
Website
70 in category
425 in category
Product or Service Quality
72 in category
341 in category
Price Affordability
133 in category
292 in category

Dolls Kill and DressLily Rating Details

Customer service
3.8 (349 reviews)
1.5 (1312 reviews)
Reviewer's quote

On one hand, they have really competitive shipping prices, a really awesome selection of brands I love and their customer service team provided prompt solutions to any issue I have had. On the other hand, I have received several faulty or not great quality items, and on one occasion I was greeted...

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...Thank you for your patience and understanding, Best regards, dresslily Customer Service..

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Website
4.1 (330 reviews)
2.1 (1301 reviews)
Reviewer's quote

I ordered 2 tops from this website and the delivery was crazy expensive as it is, then when my package arrived the delivery man told me to pay 25 FOR CUSTOMS. I was NOT informed that I would have to pay THIS MUCH FOR CUSTOMS AT THE DOOR!!!! Absolutely ridiculous. I didnt have the money with me...

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Product or Service Quality
3.8 (324 reviews)
1.8 (1170 reviews)
Reviewer's quote

This is my first time ordering from doll kill and the service to return for a refund of a extra pair of the same sandle that where sent not my fult doll kills mistake I should receive a full refund but they are saying just store credited NOT good service doll kill..

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...Never received product..

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Price Affordability
3.6 (319 reviews)
2.9 (1038 reviews)
Reviewer's quote

...Even though I am getting store credit & won’t be able to buy the items for the sale price again, they did all they could to help me out! Thanks Dolls!..

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Nice and quick card for very reasonable price. I'm using it formatted as internal memory in my smartphone. The promotion I got was excellent, so the price was awesome for the quality...

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Dolls Kill and DressLily Pros and Cons

Pros
  • Customer service
  • Excellent customer service
  • Friendly customer service
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Customer service
  • Shady business practices
  • Return policy
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Dolls Kill and DressLily Most Positive Reviews

Top rated reviews
5

I ordered the other night from dolls kill. My paypal gave the wrong address. I tried to get in contact with their...

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

Always the beSt CS very polite very understanding resolved fast w no bs Love

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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Dolls Kill and DressLily Most Critical Reviews

Lowest rated reviews
1

Placed order on friday at 11:16 am, site states orders before 2pm will ship same day! NOT TRUE! It is now wednesday and...

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

Cant log in their website and the "forget password" doesnt work. Emailed customer service multiple times and no reply.

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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Dolls Kill and DressLily Latest Reviews

Recent published reviews
1

This is my first time ordering from doll kill and the service to return for a refund of a extra pair of the same sandle...

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2.4

Put the wrong address on the package never got it

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1.4

Its been a month since I placed my order and I selected 2 day shipping, now I have moved and have no access to my old...

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No votes

My order #1W6AJ7R35288, ordered 5-1-2020 has not been delivered yet as of 8-3-2020. It has been already charged to my...

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Dolls Kill and DressLily Products and Services

Most reviewed product and services
  • Dolls Kill Customer Care (224 reviews)
  • Dolls Kill Shipping Service (75 reviews)
  • Dolls Kill Clothing (16 reviews)
  • Dresslily Shipping Service (692 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)