PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dollar Tree Stores and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dollar Tree Stores
Walmart

Dollar Tree Stores and Walmart Overview

Total reviews
512
8317
Company responses
0
1
Issues resolved
3
73

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8317 reviews. It is 7805 reviews more than Dollar Tree Stores received since Aug 21, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Dollar Tree Stores customer support team and Walmart customer service.

Dollar Tree Stores and Walmart Consumer Ratings

Rank
27 out of 614 in Supermarkets and Malls category
54 out of 614 in Supermarkets and Malls category
Customer service
44 in category
57 in category
Staff
52 in category
48 in category
Diversity of Products or Services
16 in category
47 in category

According to consumer ratings and reviews, Dollar Tree Stores ranks 27 points higher in the Supermarkets and Malls category than Walmart. People gave Dollar Tree Stores 1.7 stars for Customer service criterion in Supermarkets and Malls category and it is 66 points higher than the worst rated brand in this category. At the same time, Walmart was rated 1.6 stars for Customer service criterion in this category and it is 53 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Walmart has a higher rating than Walmart. Regarding Diversity of Products or Services criterion, consumers gave Dollar Tree Stores 3.1 stars and it is 85% greater than other in category. Walmart however was rated 2.6 stars and it is 57% greater than other in category.

Dollar Tree Stores and Walmart Rating Details

Customer service
1.7 (228 reviews)
1.6 (2614 reviews)
Reviewer's quote

Ordered 112 coloring books on 11/10 for a children's holiday party on 12/1 with estimated arrival time of 11/27. Checked order status today 11/26 and day changed to 12/2. Called to cancel order and said they couldn't even though order has not shipped. When they arrive at the store then i can call...

David A

...Returned an item and had to wait long time------- - WHY??????????????? BECAUSE A CUSTOMER WAS...

Estefan
Staff
1.8 (210 reviews)
1.8 (2213 reviews)
Reviewer's quote

...The staff is lazy and not friendly or helpful. I also got verbal abused in front of my children by a very rude and brass cashier . Very un needed behavior toward a loyal customer...

Deborah A

...This is very disturbing and I cannot believe this is how you handle matters with incompetent staff. Also, the next day I called and got the manager Gale on the phone. I called to make sure I had the managers names right so I didn't accuse the wrong people and he said I had to file a police report...

Aariana
Diversity of Products or Services
3.1 (197 reviews)
2.6 (2068 reviews)
Reviewer's quote

At store 6694 at 3800 Kietzke Lane in Reno Nevada. In the parking spot someone had left a soda cup that was dirty and I didn't want to leave it there, so I made the mistake by going in and asking the cashier where the garbage was. He asked me where I got it and said from the parking lot, which was...

Beverely

I loaded $400 on a Walmart prepaid Visa money card and can't access it! YES I'LL FILE JUST TELL ME THE ATTORNEY THAT I NEED TO GO TO!!

Marica

Dollar Tree Stores and Walmart Pros and Cons

Pros
  • Variety of products that they sell
  • Prices are all one dollar
  • Inexpensive goods
  • Prices
  • Location
  • Convenience
Cons
  • Customer service
  • Poor management
  • Store manager
  • Customer service
  • Service
  • Management

Dollar Tree Stores and Walmart Most Positive Reviews

Top rated reviews
5

Store manager realy rude and cussing.. also cussing and yelling in crowded store at other employees.. what does he...

5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

Dollar Tree Stores and Walmart Most Critical Reviews

Lowest rated reviews
1

I have shopped at the dollar tree store in east Windsor, new Jersey. I have on a number of occasions a cashier named...

1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

Dollar Tree Stores and Walmart Latest Reviews

Recent published reviews
1.7

Dollar Tree in Walker, Louisiana on Walker South Road
Every time I go into this store all I hear is background conversati...

Read all 512 reviews

I recently moved down from Maine to Alabama to care for my elderly mother who has diabetes. I do not know anything...

Read all 8317 reviews

Dollar Tree Stores and Walmart Products and Services

Most reviewed product and services
  • Dollar Tree Stores Manager (130 reviews)
  • Dollar Tree Stores Customer Care (78 reviews)
  • Dollar Tree Stores Cashier (61 reviews)
  • Walmart Customer Care (719 reviews)
  • Walmart Manager (540 reviews)
  • Walmart Cashier (427 reviews)