PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dollar Tree Stores and Family Dollar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dollar Tree Stores
Family Dollar

Dollar Tree Stores and Family Dollar Overview

Total reviews 929 1959
Company responses 0 0
Issues resolved 4 6

Dollar Tree Stores and Family Dollar Consumer Ratings

Rank
36 out of 344 in Supermarkets and Malls category
59 out of 344 in Supermarkets and Malls category
Customer service
53 in category
72 in category
Product or Service Quality
40 in category
47 in category
Diversity of Products or Services
36 in category
67 in category
Location
31 in category
34 in category

Dollar Tree Stores and Family Dollar Rating Details

Customer service
1.6 (427 reviews)
1.4 (643 reviews)
Reviewer's quote

Store messy and customer service skills are lacking..

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...to 4 weeks my phone number is 539 367 aa314 would you please contact me I'm having problems with a refund even with the receipt that it got approved through customer service for this picture store manager Jessica 6721 East admiral Tulsa Oklahoma somebody contact me I'm beyond losing it I'm have to call back and talk to someone higher up this is bull I have been told over and over this is almost $30 one of the items I...

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Product or Service Quality
2.4 (353 reviews)
2.2 (567 reviews)
Reviewer's quote

...Or this store deserve to be shut down or This "Manager should not be working with clients who consume and expect better customer service...

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...on them said it was going to be for 25 will got to the register and the cashier had already scanned a lot of my stuff and when she scanned that particular product and said 525 well the coupon that they have new product said it's 4. 25 so I asked her could she verify the price because that's what the display is showing and she said you either do you want it yes or...

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Diversity of Products or Services
2.9 (346 reviews)
2.5 (558 reviews)
Reviewer's quote

...something isnt right I am getting paid 9 an hour I didnt even get COVID services nothing Im frustrated with the fact that the managers are not doing anything and I cant provide for my kids like this...

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...Products scattered all over the store and not in one area. One employee looked at me before she went into the back room and again as she came out. Didn't offer assistance..

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Location
3.2 (343 reviews)
3.1 (575 reviews)
Reviewer's quote

...The employees are always rude and disrespectful at the minden location. The store always has unstocked boxes on aisles there is usually one register with long long lines it is uncalled for ..

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I visit your location at 14445 Cullen Blvd. When i was entering the store i realized i forgot my facemask at the same time male cashier was saying something. When i entered back in i asked him was he talking to me cause he didnt have his facemask on properly...

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Dollar Tree Stores and Family Dollar Pros and Cons

Pros
  • Price
  • Variety of products that they sell
  • Inexpensive goods
  • How close they were to my house
  • Feel like i should shop elsewhere
  • I like how close it was to m house
Cons
  • Customer service
  • Rude manager
  • Employees attitude
  • Customer service
  • Being spoken to rudely
  • Rude attitude

Dollar Tree Stores and Family Dollar Most Positive Reviews

Top rated reviews
5

Store manager realy rude and cussing.. also cussing and yelling in crowded store at other employees.. what does he...

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5

My 2015 metallic blue Chevrolet Trax sunk into a newly constructed drain whole in your parking lot as I was pulling...

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5

I had about 75$ worth of items and the cashier Ashley couldn't handle it, my daughter had put the items on the belt and...

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5

Open during Remodeling store -dust mold trashy.... Parking lot was given a new water drain whole. The drain whole cover...

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Dollar Tree Stores and Family Dollar Most Critical Reviews

Lowest rated reviews
1

I have shopped at the dollar tree store in east Windsor, new Jersey. I have on a number of occasions a cashier named...

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1

We have several Family Dollar Stores in Evansville IN. The ones I have walked into are nothing but filthy,nasty, shelves...

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1

No working restrooms @ alexandria rd. Lexington ky

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1

On nov-11-2014 i was served criminal trespass papers by the winnsboro police department because suppossedly a citizen...

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Dollar Tree Stores and Family Dollar Latest Reviews

Recent published reviews
1

I ordered 9 cases of square plastic Christmas containers and despite the fact that it took over 2 weeks to get the...

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No votes

Bought item. Sensor was not removed. I no longer have receipt. Would like to know how I can fix this problem.

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3.7

Yes the dollar tree on Airport Rd. In Lancaster sc is a relatively new store, I went in the other day and merchandise...

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1

I walked to the counter with 35 dollars worth of stuff I told the manager I brought my own bags to help save the earth....

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Dollar Tree Stores and Family Dollar Products and Services

Most reviewed product and services
  • Dollar Tree Stores Manager (179 reviews)
  • Dollar Tree Stores Cashier (88 reviews)
  • Dollar Tree Stores Sanitary Conditions (40 reviews)
  • Family Dollar Manager (464 reviews)
  • Family Dollar Cashier (230 reviews)
  • Family Dollar Coupon (44 reviews)