PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Family Dollar and Dollar Store as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Family Dollar
Dollar Store

Family Dollar and Dollar Store Overview

Total reviews
1549
17
Company responses
0
0
Issues resolved
5
0

Family Dollar was first mentioned on PissedConsumer on Jun 11, 2007 and since then this brand received 1549 reviews. It is 1532 reviews more than Dollar Store received since Dec 12, 2008.

Family Dollar and Dollar Store Consumer Ratings

Rank
42 out of 614 in Supermarkets and Malls category
74 out of 614 in Supermarkets and Malls category
Customer service
65 in category
82 in category
Staff
61 in category
80 in category
Discounts and Special Offers
31 in category
63 in category

According to consumer ratings and reviews, Family Dollar ranks 32 points higher in the Supermarkets and Malls category than Dollar Store. People gave Family Dollar 1.5 stars for Customer service criterion in Supermarkets and Malls category and it is 44 points higher than the worst rated brand in this category. At the same time, Dollar Store was rated 1 stars for Customer service criterion in this category and it is 27 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Family Dollar has a higher rating than Dollar Store. Regarding Discounts and Special Offers criterion, consumers gave Family Dollar 2.7 stars and it is 72% greater than other in category. Dollar Store however was rated 2 stars and it is 57% worse than other in category.

Family Dollar and Dollar Store Rating Details

Customer service
1.5 (484 reviews)
1 (5 reviews)
Reviewer's quote

...Just another company with a "don't care attitude toward customer service". Long story short, I won't be back !..

PissedConsumer1717784

If you don't like people you certainly should not be working in retail, obviously you missed the portion of your training that dealt with customer service. I worked retail for years and the first thing they tell you is the you greet the public with a smile on your face and the customer is always...

Birdella
Staff
1.5 (470 reviews)
1 (5 reviews)
Reviewer's quote

...HIRE AND TRAIN YOUR STAFF...

Danyell S

This used to be a nice Store and it is a horrible shopping experience. Employees loud,fooling around,things out of place all over. Bathrooms indescribable. Broken glass. Items opened. Boxes inventory everywhere

PissedConsumer1082393
Discounts and Special Offers
2.7 (456 reviews)
2 (4 reviews)
Reviewer's quote

Family Dollar had ad for $4.00 after rebate but the store would not honor it. The service was also very poor. The young lady that helped me out gave me the impression that I was an inconvenience to her just by asking if the product matched the advertisement. When I called back to request to speak...

Raymond H

Don't do it they will destroy your credit,saving and everything you have. I open my dollar store with Dollar store services in July 2016 and file for bankruptcy in jan 2017. Please don't do it.they destroy my life

PissedConsumer1011971

Family Dollar and Dollar Store Pros and Cons

Pros
  • How close they were to my house
  • Feel like i should shop elsewhere
  • Parking was plentiful
No votes
Cons
  • Customer service
  • Being spoken to rudely
  • Rude profiling manager
  • Tampered cough syrup
  • Clutter and employee rudeness

Family Dollar and Dollar Store Most Positive Reviews

Top rated reviews
5

My 2015 metallic blue Chevrolet Trax sunk into a newly constructed drain whole in your parking lot as I was pulling...

No votes

Family Dollar and Dollar Store Most Critical Reviews

Lowest rated reviews
1

We have several Family Dollar Stores in Evansville IN. The ones I have walked into are nothing but filthy,nasty, shelves...

1

Beware all... The Dollar shop in ridge road, next to Papa johns pizza shop, North Arlington, NJ are cheating people......

Family Dollar and Dollar Store Latest Reviews

Recent published reviews

and I would like to know why will I have to pay for a bag that I already paid for and Im paying $.10 for a bag and Im...

Read all 1549 reviews

Store manager needs to be retrained or fired! Went to buy over 60 dollars worth of merchandise .went to counter to pay...

Read all 17 reviews

Family Dollar and Dollar Store Products and Services

Most reviewed product and services
  • Family Dollar Manager (428 reviews)
  • Family Dollar Cashier (220 reviews)
  • Family Dollar Customer Care (182 reviews)
  • Dollar Store Facility (1 review)
  • Dollar Store Sanitary Conditions (1 review)