PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Family Dollar and Dollar Store as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Family Dollar
Dollar Store

Family Dollar and Dollar Store Overview

Total reviews
1915
18
Company responses
0
0
Issues resolved
6
0

Family Dollar and Dollar Store Consumer Ratings

Rank
60 out of 332 in Supermarkets and Malls category
84 out of 332 in Supermarkets and Malls category
Customer service
73 in category
93 in category
Discounts and Special Offers
39 in category
63 in category
Location
35 in category
29 in category
Product or Service Quality
48 in category
95 in category

Family Dollar and Dollar Store Rating Details

Customer service
1.4 (627 reviews)
1 (5 reviews)
Reviewer's quote

I want to be able to write an email to customer service. when I call the number, I just get push this to talk to ..

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If you don't like people you certainly should not be working in retail, obviously you missed the portion of your training that dealt with customer service. I worked retail for years and the first thing they tell you is the you greet the public with a smile on your face and the customer is always...

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Discounts and Special Offers
2.6 (560 reviews)
2 (4 reviews)
Reviewer's quote

...They don't have any problems with the "risk" involved with the germs on the shelves and the money they took, but it's too much danger to accept a return and give my money back? As they say, a special place in *** for those taking advantage of covid to RIP PEOPLE OFF..

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This used to be a nice Store and it is a horrible shopping experience. Employees loud,fooling around,things out of place all over. Bathrooms indescribable. Broken glass. Items opened. Boxes inventory everywhere

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Location
3.2 (558 reviews)
3.3 (4 reviews)
Reviewer's quote

Hi my name is Anne Stevenson and on 07/16 at 8:50 pm i tried to go into the Fredericksburg, Va Family Dollar location on Lafayette Blvd. And the store was locked up they decided to close the store 10mins earlier than they were supposed to go home early i guess and were super rude and nasty to me...

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Don't do it they will destroy your credit,saving and everything you have. I open my dollar store with Dollar store services in July 2016 and file for bankruptcy in jan 2017. Please don't do it.they destroy my life

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Product or Service Quality
2.2 (552 reviews)
1 (4 reviews)
Reviewer's quote

...I experienced the worst customer service. The manager was very disrespectful and rude. Im in the store searching for a specific item and asked the employee for help...

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Beware all... The Dollar shop in ridge road, next to Papa johns pizza shop, North Arlington, NJ are cheating people... When you are buying more items they are charging you more than the correct bill amount... If you find the extra money charged later, they even won't accept their mistake or pay...

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Family Dollar and Dollar Store Pros and Cons

Pros
  • How close they were to my house
  • Feel like i should shop elsewhere
  • I like how close it was to m house
No votes
Cons
  • Customer service
  • Being spoken to rudely
  • Manager unprofessional in front
  • Tampered cough syrup
  • Clutter and employee rudeness

Family Dollar and Dollar Store Most Positive Reviews

Top rated reviews
5

My 2015 metallic blue Chevrolet Trax sunk into a newly constructed drain whole in your parking lot as I was pulling...

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No votes
5

Open during Remodeling store -dust mold trashy.... Parking lot was given a new water drain whole. The drain whole cover...

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No votes

Family Dollar and Dollar Store Most Critical Reviews

Lowest rated reviews
1

We have several Family Dollar Stores in Evansville IN. The ones I have walked into are nothing but filthy,nasty, shelves...

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1

Beware all... The Dollar shop in ridge road, next to Papa johns pizza shop, North Arlington, NJ are cheating people......

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1

On nov-11-2014 i was served criminal trespass papers by the winnsboro police department because suppossedly a citizen...

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1

Don't do it they will destroy your credit,saving and everything you have. I open my dollar store with Dollar store...

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Family Dollar and Dollar Store Latest Reviews

Recent published reviews
1

Hello, I was at your family dollar store at 0830 on 8.1.2022 (4145 Richardson Rd, Independence, KY 41051). I am a nurse...

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No votes

Terminated wrongful. No verbal or written notices. And another employee did the same a week before. I'm black shes...

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1

Family Dollar in North Wildwood , NJ...ever since the Manager, James quit, I refuse to go in. The night workers close...

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No votes

Store manager needs to be retrained or fired! Went to buy over 60 dollars worth of merchandise .went to counter to pay...

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Family Dollar and Dollar Store Products and Services

Most reviewed product and services
  • Family Dollar Manager (457 reviews)
  • Family Dollar Cashier (229 reviews)
  • Family Dollar Customer Care (203 reviews)
  • Dollar Store Facility (1 review)
  • Dollar Store Sanitary Conditions (1 review)