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Delete
  • 2 ISSUES RESOLVED
  • 463 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $795 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Never will rent again 14
  • Nice car 5
  • Customer service 2
  • Sense of humor of counter rep 2
  • Pricing 2

Customers don't like

  • Paid more than agreed6
  • Payed more than agreed5
  • Deceptive charges4
  • Staff4
  • Sneaky upsell tactics3
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Zipcar

Rentals
  • 0 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $351 AVERAGE LOSS
2.2
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Car variety 1
  • Close to pubic transportation 1
  • Convenience 1

Customers don't like

  • Poor customer service4
  • Immature cancellation of my membership1
  • No response to emails1
  • Unwillingness to assist the police investigation1
  • Zipcard not delivered since 2 months1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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