Start a new comparison
Delete
  • 2 ISSUES RESOLVED
  • 439 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $819 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Never will rent again 12
  • Nice car 4
  • Customer service 2
  • Sense of humor of counter rep 2
  • Pricing 2

Customers don't like

  • Payed more than agreed13
  • Being lied to13
  • Being overcharged8
  • Paid more than agreed8
  • Terrible service and incompetence7
Delete

Zipcar

Rentals
  • 0 ISSUES RESOLVED
  • 13 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $458 AVERAGE LOSS
2.3
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Close to pubic transportation 1
  • Convenience 1

Customers don't like

  • How unprofessional the representative was3
  • No response to emails2
  • Immature cancellation of my membership1
  • Poor customer service1
  • None of representatives know the right solution to the problem1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.