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  • 2 ISSUES RESOLVED
  • 472 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $789 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Never will rent again 14
  • Nice car 5
  • Sense of humor of counter rep 2
  • Pricing 2
  • Customer service 2

Customers don't like

  • Paid more than agreed6
  • Payed more than agreed5
  • Staff4
  • Deceptive charges4
  • Sneaky upsell tactics3
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Turo

Rentals
  • 3 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $6.1K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Very little about it 2
  • Concept 2
  • Flexible locations 1
  • Car selection 1
  • Car 1

Customers don't like

  • Unable to speak to customer service3
  • Worst customer service ever2
  • Unauthorized charged2
  • Refused service2
  • Lack of logic2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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