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  • 2 ISSUES RESOLVED
  • 478 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $787 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Never will rent again 14
  • Nice car 5
  • Sense of humor of counter rep 2
  • Pricing 2
  • Customer service 2

Customers don't like

  • Paid more than agreed6
  • Payed more than agreed5
  • Staff4
  • Deceptive charges4
  • Customer service4
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Turo

Rentals
  • 3 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Very little about it 5
  • Concept 5
  • Car selection 4
  • Ease of website 3
  • Flexible locations 2

Customers don't like

  • Customer service12
  • Unauthorized charged5
  • Worst customer service ever4
  • Unable to speak to customer service4
  • Lacking customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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