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  • 2 ISSUES RESOLVED
  • 445 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $808 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Location
  • Never will rent again 14
  • Nice car 4
  • Customer service 2
  • Sense of humor of counter rep 2
  • Pricing 2

Customers don't like

  • Being lied to13
  • Payed more than agreed13
  • Being overcharged9
  • Paid more than agreed8
  • Terrible service and incompetence7
Delete
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $7.5K CLAIMED LOSSES
  • $753 AVERAGE LOSS
2.2
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Location
  • Centers when i finally got there 1
  • Excellent costumer service 1
  • Penske moving trucks 1
  • Vinnie and his professionalism 1

Customers don't like

  • Entire experience2
  • Movers damaging almost all of my furniture1
  • No customer service1
  • Overcharged1
  • Thievery of my cash for the rental1

Products by Penske Truck Rental

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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