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  • 2 ISSUES RESOLVED
  • 462 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $795 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Location
  • Never will rent again 14
  • Nice car 5
  • Customer service 2
  • Sense of humor of counter rep 2
  • Pricing 2

Customers don't like

  • Paid more than agreed6
  • Payed more than agreed5
  • Deceptive charges4
  • Staff4
  • Sneaky upsell tactics3
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Hertz

Rentals
  • 3 ISSUES RESOLVED
  • 620 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $513 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Location
  • Cleanliness of vehicle 5
  • At the moment not much 4
  • Pathetic 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Overcharged4
  • Bad service4
  • Customer service4
  • Lied about returning policy and no reply to complaint3
  • Poor customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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