PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Europcar and Dollar Rent A Car as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Europcar
Dollar Rent A Car

Europcar and Dollar Rent A Car Overview

Total reviews
405
521
Company responses
0
0
Issues resolved
2
2

Europcar and Dollar Rent A Car Consumer Ratings

Rank
97 out of 389 in Rentals category
83 out of 389 in Rentals category
Customer service
80 in category
64 in category
Product or Service Quality
77 in category
58 in category
Price Affordability
101 in category
84 in category
Website
86 in category
65 in category

Europcar and Dollar Rent A Car Rating Details

Customer service
1.1 (101 reviews)
1.2 (140 reviews)
Reviewer's quote

...When I called their customer service to dispute this charge I was told to call another number which does not work. When I finally reached a person they refused to help..

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...She said that was all she could do there we would have to call customer service for anything else because we booked through car rental 8 . I call customer service today I am on hold for an hour per usual. They tell me the same thing...

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Product or Service Quality
1.3 (92 reviews)
1.5 (108 reviews)
Reviewer's quote

...,the only option left to us was to phone emergency service, ie police Who helped by calling the number we gave them ,who then decided they would call the RAC. Who advised another 3/4 hours but we were down as priority. DIsgraceful...

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...I don't think you will make out of bankruptcy, customer service is key..

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Price Affordability
1.6 (78 reviews)
1.9 (107 reviews)
Reviewer's quote

Rented the car in London at a premium price due to the fact we where going to France. We drove the car which seemed okay but just before parking it the manual transmission was strange, Parked car for 5 days then when on our way for the rest of the trip, got on the freeway and realized something was...

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...They usually have some of the best priced cars online. HOWEVER. Most car companies only charge you about $5 or 6 as a daily fee for toll roads as a base, and that's IF you use it during that day...

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Website
1.8 (76 reviews)
2 (107 reviews)
Reviewer's quote

I find it highly suspicious that they have mostly great reviews on their own website (with claims of unbiased reviews), yet every other website gives them abysmal ratings. I can't even review on their website as they "randomly" select customers to write reviews. So I'll just write my negative...

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My name is Marcelo Kitagawa I rented the car on the website. I rented a car for 7 people. The rent includes several items such as free mileage and third party insurance...

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Europcar and Dollar Rent A Car Pros and Cons

Pros
  • Car
  • Price
  • Car is ok
  • Never will rent again
  • Nice car
  • Pricing
Cons
  • Customer service
  • Overcharged me for petrol
  • Deceitful practice and overcharging
  • Customer service
  • Payed more than agreed
  • Paid more than agreed

Europcar and Dollar Rent A Car Most Positive Reviews

Top rated reviews
5

The receptionist was very unhelpful.
We checked at the office the day before collection and were shown the vehicle we'd...

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5

First - What passes for MANNERS in Houston Hobby doesn't cut it in my book. Second - If I say that I don't want any...

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4

Rented vehicle for a month on-line thought their agent, Olivaris Interrent. On pick up in Lisbon, informed that I had to...

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5

I rent a car from Dollars in Denver Airport on June 30, 2019. No one on the counter explained to me their policy of...

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Europcar and Dollar Rent A Car Most Critical Reviews

Lowest rated reviews
1

I have rented a car on the 9th of October and returned it on the 11th of October from Beirut, Lebanon airport.

The Com...

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1

We had a car reserved in frankfurt germany airport. We had arranged for insurance coverage through our credit card...

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1

Worst service ever.

Arrival
On August 15 we arrived on Bali airport only to find no one was there waiting for us. All t...

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1

I never rented a car be for. i booked though my travel agent. My confirmation # is L1160757. I rented it out of Denver,...

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Europcar and Dollar Rent A Car Latest Reviews

Recent published reviews
No votes

Vehcile DN19 BTE this car is a courtesy car on behalf of motabitity. I have been authourised to park on the courtyard at...

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1.2

It was 2am and I booked a rental as I had done before with dollar. I took an Uber to dollar location at the airport. $30...

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No votes

Money taken out of my account.
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My name is Kene...

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1

, I rented a car from Hertz Dollar Car Rental. I went to pick the car up at the airport, the lady did not have the jeep...

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Europcar and Dollar Rent A Car Products and Services

Most reviewed product and services
  • Europcar Car Rental (229 reviews)
  • Europcar Customer Care (10 reviews)
  • Europcar Volkswagen Car Rental (3 reviews)
  • Dollar Rent A Car Car Rental (354 reviews)
  • Dollar Rent A Car Customer Care (19 reviews)
  • Dollar Rent A Car Shuttle Service (5 reviews)