PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dollar General Corporation and Freds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dollar General Corporation
Freds

Dollar General Corporation and Freds Overview

Total reviews
1562
9
Company responses
0
0
Issues resolved
8
0

Dollar General Corporation was first mentioned on PissedConsumer on Nov 9, 2007 and since then this brand received 1562 reviews. It is 1553 reviews more than Freds received since May 30, 2015.

Dollar General Corporation and Freds Consumer Ratings

Rank
22 out of 614 in Supermarkets and Malls category
70 out of 614 in Supermarkets and Malls category
Customer service
39 in category
106 in category
Discounts and Special Offers
23 in category
20 in category
Staff
43 in category
111 in category

According to consumer ratings and reviews, Dollar General Corporation ranks 48 points higher in the Supermarkets and Malls category than Freds. People gave Dollar General Corporation 1.8 stars for Customer service criterion in Supermarkets and Malls category and it is 70 points higher than the worst rated brand in this category. At the same time, Freds was rated 1 stars for Customer service criterion in this category and it is 3 points higher than the worst rated brand in this category. If we look at Discounts and Special Offers criterion, than we see that Freds has a higher rating than Dollar General Corporation. Regarding Staff criterion, consumers gave Dollar General Corporation 1.9 stars and it is 61% greater than other in category. Freds however was rated 1 stars and it is 101% worse than other in category.

Dollar General Corporation and Freds Rating Details

Customer service
1.8 (552 reviews)
1 (2 reviews)
Reviewer's quote

I was a frequent shopper at Dollar General. Today I went to purchase 5 packs of cigarettes and there is a sale on snack pack 100grand candy that is buy 2 and get 1 free. When the cashier scanned the cigarettes she mistakenly scanned for 6 packs. The amount was more than it should have been so I...

Michael C

...register only open and today i went in manager and 2 employees on which wasnt on company time is gossiping about a dollar general employee at register with customers full hearing all of it,I feel its not professional and really makes business look bad, I am considering not shopping that store anymore unless it gets more professional workers and Managers to make it a...

Harlow
Discounts and Special Offers
2.9 (517 reviews)
3 (2 reviews)
Reviewer's quote

I am really getting tired of going to my DG store in Pauline, SC and not being able to buy a household item such as toilet paper, hand towel and clothes detergents. People are coming in with coupons and buying these products to stock pile their homes. They come back to FB and show pictures of how...

PissedConsumer1645390

Wow! A certain Fred's store I ran acrossi in Arkansas is certainly keeping the *** cooks well supplied.

PissedConsumer642792
Staff
1.9 (511 reviews)
1 (1 review)
Reviewer's quote

...The entire store staff goes above and beyond to help , say hello and be kind. Not this guy Rude is putting it lightly. If he remains as a manager I will not be shopping at Dollar General again,,Any Dollar General...

Cheryl A

No items

Dollar General Corporation and Freds Pros and Cons

Pros
  • Convenient location
  • Variety and low prices
  • Some of prices
  • When the old management ran the place
  • Were really nice people
  • Very ruled
Cons
  • Poor customer service
  • Service
  • Poor consumer relations
  • Them acting like i am going there to steal

Dollar General Corporation and Freds Most Positive Reviews

Top rated reviews
5

The store employee opened the doors at 7:59 am and I waited with my son in the car for a few minutes. I walked up to...

No votes

Dollar General Corporation and Freds Most Critical Reviews

Lowest rated reviews
1

manager yells out real louD and cashier is very rude when checking out. North Indian creek location CLARKSTON GEORGIA....

1

Wow! A certain Fred's store I ran acrossi in Arkansas is certainly keeping the *** cooks well supplied.

Dollar General Corporation and Freds Latest Reviews

Recent published reviews
2

In the store in van horn Texas waiting in line only one cashier twenty people literally in line with me this happens...

Read all 1562 reviews

Didnt put my money on my card i went back and talked to the manager she told my that it wasnt nothen they can do

Read all 9 reviews

Dollar General Corporation and Freds Products and Services

Most reviewed product and services
  • Dollar General Corporation Manager (337 reviews)
  • Dollar General Corporation Cashier (168 reviews)
  • Dollar General Corporation Customer Care (148 reviews)