PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Family Dollar and Dollar General Corporation as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Family Dollar
Dollar General Corporation

Family Dollar and Dollar General Corporation Overview

Total reviews 1982 2032
Company responses 0 0
Issues resolved 6 11

Family Dollar and Dollar General Corporation Consumer Ratings

Rank
61 out of 349 in Supermarkets and Malls category
36 out of 349 in Supermarkets and Malls category
Customer service
78 in category
47 in category
Location
38 in category
28 in category
Discounts and Special Offers
41 in category
29 in category
Layout of Store
59 in category
56 in category

Family Dollar and Dollar General Corporation Rating Details

Customer service
1.4 (654 reviews)
1.8 (740 reviews)
Reviewer's quote

...to 4 weeks my phone number is 539 367 aa314 would you please contact me I'm having problems with a refund even with the receipt that it got approved through customer service for this picture store manager Jessica 6721 East admiral Tulsa Oklahoma somebody contact me I'm beyond losing it I'm have to call back and talk to someone higher up this is bull I have been told over and over this is almost $30 one of the items I...

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...I can't believe the horrible customer service. Several customers thanked me for asking for assistance. This store is located on Broad Street, in Brooksville, Fl next to Checkers...

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Location
3.1 (583 reviews)
3.3 (669 reviews)
Reviewer's quote

...line started talking crap and becoming rather combative and even told us to go to another store?!?!?!Seriously???I payed left the store and called the location and asked for the manager. The lady replied she was the manager. She gave her name which I couldnt make...

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The location closest to my home is store #17028 in Carlisle (Spring Rd. ) I have come to hate shopping there because of the manager Emma. She is the most disrespectful, nasty woman and should by no means work with the public, let alone be a manager...

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Discounts and Special Offers
2.6 (581 reviews)
2.8 (674 reviews)
Reviewer's quote

...They don't have any problems with the "risk" involved with the germs on the shelves and the money they took, but it's too much danger to accept a return and give my money back? As they say, a special place in *** for those taking advantage of covid to RIP PEOPLE OFF..

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I do appreciate your digital coupon offers and that is basically what is keeping me as a customer. However, waiting in line for much longer than the shopping trip itself while an employee attempts to unlock and complete my transaction is alot of my time wasted. I should also add that the employee...

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Layout of Store
2.4 (578 reviews)
2.5 (647 reviews)
Reviewer's quote

I was denied access to store for not wearing a Mask, never have wore one and never will, this happened in Ohio I'm looking into filing a criminal complaint these Businesses can be sued Supreme Court Precedent like Norton v Shelby Could ty 118 US 425, p 442 and Luther v Borden, 48 US 1, 12 led 581...

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...I know a couple that are positive for covid-19 as of now and entered the store without a mask. You never know who may have it so everyone should be made to wear one..

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Family Dollar and Dollar General Corporation Pros and Cons

Pros
  • How close they were to my house
  • Feel like i should shop elsewhere
  • I like how close it was to m house
  • Convenient location
  • Close to my house
  • Some of the prices
Cons
  • Customer service
  • Being spoken to rudely
  • Rude attitude
  • Poor customer service
  • Service
  • Management

Family Dollar and Dollar General Corporation Most Positive Reviews

Top rated reviews
5

My 2015 metallic blue Chevrolet Trax sunk into a newly constructed drain whole in your parking lot as I was pulling...

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5

The store employee opened the doors at 7:59 am and I waited with my son in the car for a few minutes. I walked up to...

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5

Open during Remodeling store -dust mold trashy.... Parking lot was given a new water drain whole. The drain whole cover...

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5

They had a grand opening for the new store on Main Street cadiz ky 42211. A flier was sent out about getting a ten...

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Family Dollar and Dollar General Corporation Most Critical Reviews

Lowest rated reviews
1

We have several Family Dollar Stores in Evansville IN. The ones I have walked into are nothing but filthy,nasty, shelves...

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1

manager yells out real louD and cashier is very rude when checking out. North Indian creek location CLARKSTON GEORGIA....

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1

On nov-11-2014 i was served criminal trespass papers by the winnsboro police department because suppossedly a citizen...

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1

My nephew was short fifty cents on some items he wanted. Since we live just around the corner. Would not have been a...

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Family Dollar and Dollar General Corporation Latest Reviews

Recent published reviews
No votes

Employee at register is holding the line for a long time due to her offering customer her credit repair services I...

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3.4

I went into the store last week and was shocked that all the Christmas merchandise shelves were empty. Absolutely...

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2

Denied service of the pay near me which I used twice this week. The associate was a smart *** and embarrassed me in...

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No votes

Employee not wearing a mask. The store district manager responded quickly and efficiently. I was pleased with the...

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Family Dollar and Dollar General Corporation Products and Services

Most reviewed product and services
  • Family Dollar Manager (466 reviews)
  • Family Dollar Cashier (230 reviews)
  • Family Dollar Coupon (46 reviews)
  • Dollar General Corporation Manager (357 reviews)
  • Dollar General Corporation Cashier (179 reviews)
  • Dollar General Corporation Sanitary Conditions (72 reviews)