PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dollar General Corporation and Family Dollar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dollar General Corporation
Family Dollar

Dollar General Corporation and Family Dollar Overview

Total reviews 3226 4725
Company responses 0 0
Issues resolved 24 21

Dollar General Corporation and Family Dollar Consumer Ratings

Rank
79 out of 537 in Supermarkets and Malls category
143 out of 537 in Supermarkets and Malls category
Customer service
109 in category
160 in category
Location
81 in category
143 in category
Discounts and Special Offers
78 in category
114 in category
Price Affordability
76 in category
109 in category

Dollar General Corporation and Family Dollar Rating Details

Customer service
1.8
(1258 reviews)
1.4
(1649 reviews)
Reviewer's quote

...She has no customer service skills at all, there was no need to be so ugly and disrespectful to me and my children. She has no clue what I'm going thru in life...

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Horrible customer service from both store employees and corporate. Those employees were even changing clothes to pretend they were customers! I saw it with my own eyes. Workers pulling several different sweatshirts over their red workshirts like they were some kind of private investigators on a...

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Location
3.1
(1129 reviews)
2.6
(1392 reviews)
Reviewer's quote

...Not any more! The location at Hwy 34 Dadeville, Alabama has some of highest prices of any store in area. Will not stop at any Dollar General to spend My money because of the high prices. James Petty Dadeville, Alabama..

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I go to this location because it's closest to where I live. Everytime the customer service is THE WORST!!! Hateful, lazy and rude! And thats if they are even open when they are all in side with the doors locked looking at you during business hours. The store is always wreck and none of the prices...

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Discounts and Special Offers
2.7
(1122 reviews)
2.3
(1328 reviews)
Reviewer's quote

...00 in discounts because dg advertised depends with a digital coupon for 5. 00!off then my 5. 00$ store coupon...

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...I politely quit after Jody the manager made comments about special needs workers there. We had 2 hearing impaired workers there at the time. We agreed I'd be there that Friday to receive my check...

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Price Affordability
3
(1114 reviews)
2.6
(1346 reviews)
Reviewer's quote

My problem that I have has to do with the scanner option and the false price you get. I spent almost an hour at the store last week going through my coupons, checking specific items that were marked on clearence, it was actually the weekend of the clearence event. I checked all these items through...

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...that exact bottle and when I couldn't find it and brought a different bottle up she said no you have to have the same one, when they are all the same dam price. Last time I shop at your store. I will drive out of my way and go somewhere...

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Dollar General Corporation and Family Dollar Pros and Cons

Pros
  • Convenient location
  • Close to my house
  • Close to home
  • How close they were to my house
  • Close to home
  • Location
Cons
  • Poor customer service
  • Service
  • Employees
  • Customer service
  • Rude employees
  • Managers attitude in dealing with my situation

Dollar General Corporation and Family Dollar Most Positive Reviews

Top rated reviews
5

CARMEN is a wonderful employee who has also been kind to my elderly mother. She recently consoled me due to a very...

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5

My 2015 metallic blue Chevrolet Trax sunk into a newly constructed drain whole in your parking lot as I was pulling...

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5

i would like to say the only bad experience i have had with these stores is the rude customers who treat the employee's...

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5

Hello I went to family dollar yesterday 8/14/16 between 4pm and 6pm .in PENNSAUKEN NJ the one dat is next to save a...

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Dollar General Corporation and Family Dollar Most Critical Reviews

Lowest rated reviews
1

Dollar General is not the bargain store as it used to be. Prices there on most items are higher than can be found at...

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1

The Family Dollar near where I live in Plains, PA, recently 'promoted' the Assistant Manager, Maria Gyle, to Store Manag...

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1

This is the worst company ive ever worked for. The district manager Holly treats everyone like ***. She gets away with...

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1

Twice now I've been to the local Family Dollar (brand new) - first time, I bought dog food. The price said $6.95 for...

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Dollar General Corporation and Family Dollar Latest Reviews

Recent published reviews
No votes

A large shipping/storage container was placed in the parking lot covering one of the 2 handicapped parking spots. The...

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1

I was followed around the entire time by an employee, from the second I entered the store to the second I paid for my...

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No votes

Employees are very rude and store smells of fresh weed! They never smile or greet you! They are always mad about...

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No votes

On 3-23-24 I bought $300.42 worth of candy and 97 candy bars were outdated I can't put them in my vending machine.So l...

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