PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dollar Tree Stores and Dollar General Corporation as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dollar Tree Stores
Dollar General Corporation

Dollar Tree Stores and Dollar General Corporation Overview

Total reviews
512
1564
Company responses
0
0
Issues resolved
3
8

Dollar General Corporation was first mentioned on PissedConsumer on Nov 9, 2007 and since then this brand received 1564 reviews. It is 1052 reviews more than Dollar Tree Stores received since Aug 21, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Dollar Tree Stores customer support team and Dollar General Corporation customer service.

Dollar Tree Stores and Dollar General Corporation Consumer Ratings

Rank
27 out of 614 in Supermarkets and Malls category
22 out of 614 in Supermarkets and Malls category
Customer service
44 in category
39 in category
Staff
52 in category
42 in category
Diversity of Products or Services
16 in category
34 in category

According to consumer ratings and reviews, Dollar General Corporation ranks 5 points higher in the Supermarkets and Malls category than Dollar Tree Stores. People gave Dollar Tree Stores 1.7 stars for Customer service criterion in Supermarkets and Malls category and it is 66 points higher than the worst rated brand in this category. At the same time, Dollar General Corporation was rated 1.8 stars for Customer service criterion in this category and it is 71 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Dollar General Corporation has a higher rating than Dollar Tree Stores. Regarding Diversity of Products or Services criterion, consumers gave Dollar Tree Stores 3.1 stars and it is 85% greater than other in category. Dollar General Corporation however was rated 2.8 stars and it is 69% greater than other in category.

Dollar Tree Stores and Dollar General Corporation Rating Details

Customer service
1.7 (228 reviews)
1.8 (553 reviews)
Reviewer's quote

Ordered 112 coloring books on 11/10 for a children's holiday party on 12/1 with estimated arrival time of 11/27. Checked order status today 11/26 and day changed to 12/2. Called to cancel order and said they couldn't even though order has not shipped. When they arrive at the store then i can call...

David A

I was a frequent shopper at Dollar General. Today I went to purchase 5 packs of cigarettes and there is a sale on snack pack 100grand candy that is buy 2 and get 1 free. When the cashier scanned the cigarettes she mistakenly scanned for 6 packs. The amount was more than it should have been so I...

Michael C
Staff
1.8 (210 reviews)
1.9 (512 reviews)
Reviewer's quote

...The staff is lazy and not friendly or helpful. I also got verbal abused in front of my children by a very rude and brass cashier . Very un needed behavior toward a loyal customer...

Deborah A

...The entire store staff goes above and beyond to help , say hello and be kind. Not this guy Rude is putting it lightly. If he remains as a manager I will not be shopping at Dollar General again,,Any Dollar General...

Cheryl A
Diversity of Products or Services
3.1 (197 reviews)
2.8 (490 reviews)
Reviewer's quote

At store 6694 at 3800 Kietzke Lane in Reno Nevada. In the parking spot someone had left a soda cup that was dirty and I didn't want to leave it there, so I made the mistake by going in and asking the cashier where the garbage was. He asked me where I got it and said from the parking lot, which was...

Beverely

The dollar store in cave City Kentucky has not let anyone use the restroom at least since last March. That is the only store like it in this small town so it stays very busy.. They need to at least have one bathroom open for the public.

Amanda S

Dollar Tree Stores and Dollar General Corporation Pros and Cons

Pros
  • Variety of products that they sell
  • Prices are all one dollar
  • Inexpensive goods
  • Convenient location
  • Variety and low prices
  • Some of prices
Cons
  • Customer service
  • Poor management
  • Store manager
  • Poor customer service
  • Service
  • Poor consumer relations

Dollar Tree Stores and Dollar General Corporation Most Positive Reviews

Top rated reviews
5

Store manager realy rude and cussing.. also cussing and yelling in crowded store at other employees.. what does he...

5

The store employee opened the doors at 7:59 am and I waited with my son in the car for a few minutes. I walked up to...

Dollar Tree Stores and Dollar General Corporation Most Critical Reviews

Lowest rated reviews
1

I have shopped at the dollar tree store in east Windsor, new Jersey. I have on a number of occasions a cashier named...

1

manager yells out real louD and cashier is very rude when checking out. North Indian creek location CLARKSTON GEORGIA....

Dollar Tree Stores and Dollar General Corporation Latest Reviews

Recent published reviews
1.7

Dollar Tree in Walker, Louisiana on Walker South Road
Every time I go into this store all I hear is background conversati...

Read all 512 reviews

I want to know what it is and how it is that the stores' products all smell the same? Every item purchased has the same...

Read all 1564 reviews

Dollar Tree Stores and Dollar General Corporation Products and Services

Most reviewed product and services
  • Dollar Tree Stores Manager (130 reviews)
  • Dollar Tree Stores Customer Care (78 reviews)
  • Dollar Tree Stores Cashier (61 reviews)
  • Dollar General Corporation Manager (337 reviews)
  • Dollar General Corporation Cashier (168 reviews)
  • Dollar General Corporation Customer Care (148 reviews)