PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dollar Tree Stores and Dollar General Corporation as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dollar Tree Stores
Dollar General Corporation

Dollar Tree Stores and Dollar General Corporation Overview

Total reviews 903 1974
Company responses 0 0
Issues resolved 4 11

Dollar Tree Stores and Dollar General Corporation Consumer Ratings

Rank
34 out of 333 in Supermarkets and Malls category
31 out of 333 in Supermarkets and Malls category
Customer service
No votes
45 in category
Product or Service Quality
No votes
36 in category
Diversity of Products or Services
No votes
46 in category
Location
No votes
28 in category

Dollar Tree Stores and Dollar General Corporation Rating Details

Customer service
No votes
1.8 (716 reviews)
Reviewer's quote

...I did request to have changes made- my main concern is that customer service is a care but more importantly that she does not harm someone else with that kind of treatment. We never know what someone else is going through. Life is hard enough as it is without being hurtful to others...

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...I work in customer service and you dont treat people this way. Sad really I frequent dollar general 5+ times a week!..

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Product or Service Quality
No votes
2.4 (622 reviews)
Reviewer's quote

...but decided it wasn't worth the savings any more! I worked in retail over 30 years and I always told my employees the number 1 priority is always customer service!! Maybe a lesson you should stress in your new Rib Mountain location! This was Wed....

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...help me the cashier just ignored me and let me stand there ten minutes while she rang up a basket full of junk food for the other customer, POOR CUSTOMER SERVICE AGAIN!! So, I finally just walked to the back of the store when I saw the manager pushing a broom down the aisle after she saw me standing there and I had a nice little conversation with her, letting her know I find it HIGHLY suspicious that they would make such an error in overcharging me two times in a row in just a couple of months time and I let her know I work for the Government and WILL be reporting it!! I also let her know I did not just want my $6. 00 but the tax they charged me on that money too!! She hem hawed around making excusing and playing dumb, then asked if it was the same cashier the last time it happened too and said she would tell them to be more careful and have a talk with her about letting me stand there like that waiting, then she gave me the refund, but the fact is I probably blew the same amount of money just on the gas driving back to the store...

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Diversity of Products or Services
No votes
2.7 (628 reviews)
Reviewer's quote

...something isnt right I am getting paid 9 an hour I didnt even get COVID services nothing Im frustrated with the fact that the managers are not doing anything and I cant provide for my kids like this...

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I have been buying the products weekly but in the last month or so there has not been any in any of the stores I have gone too. I thought at first it was just poor management of ordering of inventory. I questioned the store employees and there answer was that your company changed the way inventory...

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Location
No votes
3.3 (654 reviews)
Reviewer's quote

...Extremely unsatisfied &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; your employees at this location need another training on customer service..

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The location closest to my home is store #17028 in Carlisle (Spring Rd. ) I have come to hate shopping there because of the manager Emma. She is the most disrespectful, nasty woman and should by no means work with the public, let alone be a manager...

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Dollar Tree Stores and Dollar General Corporation Pros and Cons

Pros
  • Price
  • Variety of products that they sell
  • Inexpensive goods
  • Convenient location
  • Close to my house
  • Some of the prices
Cons
  • Customer service
  • Rude manager
  • Poor management
  • Poor customer service
  • Service
  • Management

Dollar Tree Stores and Dollar General Corporation Most Positive Reviews

Top rated reviews
5

Store manager realy rude and cussing.. also cussing and yelling in crowded store at other employees.. what does he...

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5

The store employee opened the doors at 7:59 am and I waited with my son in the car for a few minutes. I walked up to...

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5

I had about 75$ worth of items and the cashier Ashley couldn't handle it, my daughter had put the items on the belt and...

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5

They had a grand opening for the new store on Main Street cadiz ky 42211. A flier was sent out about getting a ten...

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Dollar Tree Stores and Dollar General Corporation Most Critical Reviews

Lowest rated reviews
1

I have shopped at the dollar tree store in east Windsor, new Jersey. I have on a number of occasions a cashier named...

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1

manager yells out real louD and cashier is very rude when checking out. North Indian creek location CLARKSTON GEORGIA....

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1

No working restrooms @ alexandria rd. Lexington ky

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1

My nephew was short fifty cents on some items he wanted. Since we live just around the corner. Would not have been a...

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Dollar Tree Stores and Dollar General Corporation Latest Reviews

Recent published reviews
1

Terrible have no idea where my order is its suppose to be here before the 24 for a wedding on the 25 spent extra in...

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No votes

I never got an apology or a refund gift certificate or anything from dollar general corporation. I guess at this point...

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No votes

Never have been able to find put if NATURE GARDEN SLEEP AID PACKED IN BOX OF 8 CHERRY FLAVORED CHEWABLE TABLETS ARE...

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No votes

I never got my money back from the dollar general gas pump I guess you can say it's a loss cause..

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Dollar Tree Stores and Dollar General Corporation Products and Services

Most reviewed product and services
  • Dollar Tree Stores Manager (176 reviews)
  • Dollar Tree Stores Customer Care (130 reviews)
  • Dollar Tree Stores Cashier (87 reviews)
  • Dollar General Corporation Manager (356 reviews)
  • Dollar General Corporation Cashier (177 reviews)
  • Dollar General Corporation Customer Care (171 reviews)