PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dollar General Corporation and Dollar Tree Stores as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dollar General Corporation
Dollar Tree Stores

Dollar General Corporation and Dollar Tree Stores Overview

Total reviews
1561
504
Company responses
0
0
Issues resolved
8
3

Dollar General Corporation was first mentioned on PissedConsumer on Nov 9, 2007 and since then this brand received 1561 reviews. It is 1057 reviews more than Dollar Tree Stores received since Aug 21, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Dollar General Corporation customer support team and Dollar Tree Stores customer service.

Dollar General Corporation and Dollar Tree Stores Consumer Ratings

Rank
22 out of 614 in Supermarkets and Malls category
27 out of 614 in Supermarkets and Malls category
Customer service
39 in category
44 in category
Staff
43 in category
51 in category
Location
21 in category
26 in category

According to consumer ratings and reviews, Dollar General Corporation ranks 5 points higher in the Supermarkets and Malls category than Dollar Tree Stores. People gave Dollar General Corporation 1.8 stars for Customer service criterion in Supermarkets and Malls category and it is 70 points higher than the worst rated brand in this category. At the same time, Dollar Tree Stores was rated 1.7 stars for Customer service criterion in this category and it is 65 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Dollar General Corporation has a higher rating than Dollar Tree Stores. Regarding Location criterion, consumers gave Dollar General Corporation 3.5 stars and it is 81% greater than other in category. Dollar Tree Stores however was rated 3.3 stars and it is 76% greater than other in category.

Dollar General Corporation and Dollar Tree Stores Rating Details

Customer service
1.8 (551 reviews)
1.7 (223 reviews)
Reviewer's quote

I was a frequent shopper at Dollar General. Today I went to purchase 5 packs of cigarettes and there is a sale on snack pack 100grand candy that is buy 2 and get 1 free. When the cashier scanned the cigarettes she mistakenly scanned for 6 packs. The amount was more than it should have been so I...

Michael C

Ordered 112 coloring books on 11/10 for a children's holiday party on 12/1 with estimated arrival time of 11/27. Checked order status today 11/26 and day changed to 12/2. Called to cancel order and said they couldn't even though order has not shipped. When they arrive at the store then i can call...

David A
Staff
1.9 (511 reviews)
1.8 (206 reviews)
Reviewer's quote

...The entire store staff goes above and beyond to help , say hello and be kind. Not this guy Rude is putting it lightly. If he remains as a manager I will not be shopping at Dollar General again,,Any Dollar General...

Cheryl A

...The staff is lazy and not friendly or helpful. I also got verbal abused in front of my children by a very rude and brass cashier . Very un needed behavior toward a loyal customer...

Deborah A
Location
3.5 (507 reviews)
3.3 (190 reviews)
Reviewer's quote

... 9pm and when i asked for corporate number she refused to give it to me and told me to google it she dont talk to corporate daily this tends to happen at this location regularly do dollar general condone this type of activity....

anthony t

...I will not shop at this location again unless they respect our community and operate like a respectable business..

andria

Dollar General Corporation and Dollar Tree Stores Pros and Cons

Pros
  • Convenient location
  • Variety and low prices
  • Some of prices
  • Variety of products that they sell
  • Prices are all one dollar
  • Inexpensive goods
Cons
  • Poor customer service
  • Service
  • Poor consumer relations
  • Customer service
  • Store manager
  • Rudeness to customers and employees

Dollar General Corporation and Dollar Tree Stores Most Positive Reviews

Top rated reviews
5

The store employee opened the doors at 7:59 am and I waited with my son in the car for a few minutes. I walked up to...

5

Store manager realy rude and cussing.. also cussing and yelling in crowded store at other employees.. what does he...

Dollar General Corporation and Dollar Tree Stores Most Critical Reviews

Lowest rated reviews
1

manager yells out real louD and cashier is very rude when checking out. North Indian creek location CLARKSTON GEORGIA....

1

I have shopped at the dollar tree store in east Windsor, new Jersey. I have on a number of occasions a cashier named...

Dollar General Corporation and Dollar Tree Stores Latest Reviews

Recent published reviews
1

Cahier Store This DG never has Workers and Never has anything in Stock!! When asked about the products the employees...

Read all 1561 reviews

Store needs cleaned up and workers need to get items put on the shelf instead of piled stock room. Store 328in somerset...

Read all 504 reviews

Dollar General Corporation and Dollar Tree Stores Products and Services

Most reviewed product and services
  • Dollar General Corporation Manager (337 reviews)
  • Dollar General Corporation Cashier (168 reviews)
  • Dollar General Corporation Customer Care (148 reviews)
  • Dollar Tree Stores Manager (128 reviews)
  • Dollar Tree Stores Customer Care (77 reviews)
  • Dollar Tree Stores Cashier (60 reviews)