PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dollar General Corporation and Dollar Tree Stores as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dollar General Corporation
Dollar Tree Stores

Dollar General Corporation and Dollar Tree Stores Overview

Total reviews
1951
873
Company responses
0
0
Issues resolved
11
4

Dollar General Corporation and Dollar Tree Stores Consumer Ratings

Rank
30 out of 332 in Supermarkets and Malls category
33 out of 332 in Supermarkets and Malls category
Customer service
44 in category
57 in category
Discounts and Special Offers
27 in category
26 in category
Location
25 in category
31 in category
Layout of Store
54 in category
36 in category

Dollar General Corporation and Dollar Tree Stores Rating Details

Customer service
1.8 (703 reviews)
1.6 (397 reviews)
Reviewer's quote

...I work in customer service and you dont treat people this way. Sad really I frequent dollar general 5+ times a week!..

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...Extremely unsatisfied &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; your employees at this location need another training on customer service..

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Discounts and Special Offers
2.8 (646 reviews)
2.9 (274 reviews)
Reviewer's quote

I do appreciate your digital coupon offers and that is basically what is keeping me as a customer. However, waiting in line for much longer than the shopping trip itself while an employee attempts to unlock and complete my transaction is alot of my time wasted. I should also add that the employee...

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i made it known i wasnt happy verbally with comments out loud this woman nobody special! a criminal. cashiers and management lately treating good long term customers badly just no common sense actions. i have worked retail as a cashier you just dont do this hold up a line for a patron who clearly...

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Location
3.3 (643 reviews)
3.2 (318 reviews)
Reviewer's quote

My app has changed my address for store location, locator does not work, but wifi does at store at Alexander, by PD Dept. Unable to enter my email at site, not able to take advantage of $2. 00 discount for cokes...

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...NO ONE CALLED ME!!!!! Very disappointed! Your manager at this location is so unprofessional..

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Layout of Store
2.5 (621 reviews)
2.9 (302 reviews)
Reviewer's quote

Employee didn't search for a price UPC or call another store for the CORRECT PRICE. She also said there were no more the size a had back there to check. There were Plenty of them...

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...customer and noticed how this store has gone down. floors need a good mop. product on floors end caps empty as well as shelfs...

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Dollar General Corporation and Dollar Tree Stores Pros and Cons

Pros
  • Convenient location
  • Close to my house
  • Variety and low prices
  • Price
  • Variety of products that they sell
  • Inexpensive goods
Cons
  • Poor customer service
  • Service
  • Unprofessional
  • Customer service
  • Rude manager
  • Poor management

Dollar General Corporation and Dollar Tree Stores Most Positive Reviews

Top rated reviews
5

The store employee opened the doors at 7:59 am and I waited with my son in the car for a few minutes. I walked up to...

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5

Store manager realy rude and cussing.. also cussing and yelling in crowded store at other employees.. what does he...

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5

They had a grand opening for the new store on Main Street cadiz ky 42211. A flier was sent out about getting a ten...

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5

I had about 75$ worth of items and the cashier Ashley couldn't handle it, my daughter had put the items on the belt and...

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Dollar General Corporation and Dollar Tree Stores Most Critical Reviews

Lowest rated reviews
1

manager yells out real louD and cashier is very rude when checking out. North Indian creek location CLARKSTON GEORGIA....

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1

I have shopped at the dollar tree store in east Windsor, new Jersey. I have on a number of occasions a cashier named...

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1

My nephew was short fifty cents on some items he wanted. Since we live just around the corner. Would not have been a...

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1

No working restrooms @ alexandria rd. Lexington ky

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Dollar General Corporation and Dollar Tree Stores Latest Reviews

Recent published reviews
1.4

Employee didn't search for a price UPC or call another store for the CORRECT PRICE. She also said there were no more the...

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No votes

On 8/14 I shopped at your store located at 7800 Morganford in St. Louis, MO.-store #3972. There was 1 check lane #3...

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No votes

No masks again. Ugh, will try 6 Forks and Wake.

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No votes

Employees not wearing face mask and letting people into the store with no face mask. It's the law and you need to...

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Dollar General Corporation and Dollar Tree Stores Products and Services

Most reviewed product and services
  • Dollar General Corporation Manager (354 reviews)
  • Dollar General Corporation Cashier (176 reviews)
  • Dollar General Corporation Customer Care (167 reviews)
  • Dollar Tree Stores Manager (168 reviews)
  • Dollar Tree Stores Customer Care (125 reviews)
  • Dollar Tree Stores Cashier (86 reviews)