PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ford and Dodge as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ford
2.1
Dodge
1.8
Ford
Dodge

Ford and Dodge Overview

Total reviews 1404 615
Company responses 0 0
Issues resolved 6 4

Ford and Dodge Consumer Ratings

Rank
63 out of 599 in Auto category
104 out of 599 in Auto category
Customer service
72 in category
83 in category
Product or Service Quality
78 in category
103 in category
Warranty
63 in category
77 in category
Price Affordability
75 in category
108 in category

Ford and Dodge Rating Details

Customer service
1.6
(430 reviews)
1.5
(237 reviews)
Reviewer's quote

...Called customer service only to find out that they will reimburse for a rental of a Ford vehicle only and only $40 a day. This company is a joke, how are ppl still buying this name brand of a vehicle. If I could have given it 0 stars I would...

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...Customer service is a joke! You cannot understand a word they say no matter who you speak to and it takes 1-3 business days to talk to a supervisor..

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Product or Service Quality
1.6
(412 reviews)
1.5
(222 reviews)
Reviewer's quote

...Valles, My name is Kevin Mayer and I had my 2007 Ford Ranger towed into your service department on Friday 2/9/2024, for a no start problem. My advisor is Miguel, and my repair order is 281413. I was informed on Wednesday 2/14, that the pcm is defective and needs replacement...

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No complaint about this place Service parts dept very helpfu Ed was top notch Ill definitely call again if need be..

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Warranty
1.9
(363 reviews)
1.7
(189 reviews)
Reviewer's quote

Hello, I bought a 2017 Ford fiesta brand new off the lot and it has broke down five times out of the past seven years and twice was not covered by warranty. I even had to get the Ford protect extended warranty because of how many times it kept breaking down..

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...If the Napa batteries fail I can bring them the batteries and they will warranty them without Towing the truck to them..

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Price Affordability
2.2
(324 reviews)
1.9
(174 reviews)
Reviewer's quote

...internet manager Bob (was great to deal with) went to financing and about 20 minutes to half hour later came back and said we can't sell you the car at that price of $7515. 00, he said it would be OVER 12,000!!! Where in the heck did this number come from? His explanation (which was rehearsed with the GM, I...

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...explain any of the paperwork to my aunt she is the one that cosign the loan for me they did not explain anything that she signed and we found out that the price was ridiculous and we need to have this contract canceled ASAP as I said none of the paperwork was explained they just sent somebody to her residence...

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Ford and Dodge Pros and Cons

Pros
  • I liked the truck very much until ford couldnt fix it
  • Truck until a lack of customer service
  • Ford vehicle
  • 100 dissappointed
  • When the car worked like it should
  • Vehicle itself
Cons
  • Customer service
  • Lack of recall for known problem
  • Repairs
  • Customer service
  • Service or customer caree
  • No effort to resolve

Ford and Dodge Most Positive Reviews

Top rated reviews
5

Too specific, but ours just died, specifically, wrecked & we're in morning. I'm the wife and loved it/him "Fharris"...

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5

The call was made to the dealership and I was provided answers.

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5

2011 Mercury Milan electronic power steering goes out while driving making it extreamly hard to steer. Ford knows they...

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5

No complaint about this place Service parts dept very helpfu Ed was top notch Ill definitely call again if need be

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Ford and Dodge Most Critical Reviews

Lowest rated reviews
1

Both of my tail lights on my 2021 Expedition Limited are starting to get "stress cracks". There are random cracks...

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1

Since last September I have been having a plethora of issues with my dodge. It has been to the dealership twice for a...

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1

Bought the car last July (2021) and a month later the engine light came on and the vehicle was stalling out but also wou...

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1

Had a blowout and warranty from Goodyear for roadside. Had purchased the tires through a dodge dealer in PA. Guy at...

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Ford and Dodge Latest Reviews

Recent published reviews
No votes

Auto nation ford Torrance ca had my car 3months to fix.Ford motor co promised 2months worth of car payments for having...

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No votes

Brought a 2020 RAM 2500 in for service on 2/7/24.
Have made repeated phone calls to see what the diagnosis on my transmis...

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No votes

MYy wife and are the proud owners of 3 ford vehicles but that will soon change. ford knows that a recall coming for oil...

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5

I have a 1948 cruiser convertible RHD & would like to ask if you have any history for provenance. Thanks

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