PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Doctors Orthotics and It Works as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Doctors Orthotics
It Works

Doctors Orthotics and It Works Overview

Total reviews 49 2054
Company responses 0 0
Issues resolved 1 9

Doctors Orthotics and It Works Consumer Ratings

Rank
15 out of 495 in Medical Supplies and Equipment category
228 out of 920 in Cosmetics and Personal Care category
Customer service
12 in category
145 in category
Reliability
14 in category
144 in category
Price Affordability
24 in category
217 in category
Product or Service Quality
15 in category
175 in category

Doctors Orthotics and It Works Rating Details

Customer service
3.6 (34 reviews)
1.4 (813 reviews)
Reviewer's quote

...Also, their customer service is excellent - very courteous and responsive. I am very happy and very glad that I have been using Doctors Orthotics services and so are my running feet. Thank you doctors from Doctors Orthotics!..

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...My box came opened and when I tried to call its works customer service phone number numerous times the call kept hanging up. I'm aware that its 50 dollars to cancel and I'm willing to pay for the cancellation fee. Best regards, MeAsya..

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Reliability
3.6 (32 reviews)
1.5 (731 reviews)
Reviewer's quote

I have enjoyed wearin their custom orthotics. Last month they broke and called to exercise their lifetime warranty. They told me to mail back for replacement. Received the yesterday and they are perfect. A very reputable company.

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I'm extremely upset, no service answer

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Price Affordability
3.7 (30 reviews)
1.6 (715 reviews)
Reviewer's quote

...I saved 50% from the price I would have paid if I would have gone to my podiatrist. I got my completed orthotics in 3 weeks. Down the road, I think I will order another pair to use in my tennis shoes...

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...00 would also be deducted from purchase price. Tracking number is 123090w20309715851..

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Product or Service Quality
3.9 (29 reviews)
1.6 (762 reviews)
Reviewer's quote

...Goldstein) very quickly calls you back when you first inquire about their product. He'll charge your credit card and then send you a mold kit. He might get back to you after several weeks, if you call every day, and finally send you your orthotics...

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...I also explain to her the lady who sold me the product didnt explain to me that I would have to call and cancel or keep it for 90 days. Poor service..

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Doctors Orthotics and It Works Pros and Cons

Pros
  • Price
  • Quality of product
  • Service
  • Dont like
  • How easily it was for them to take my money
  • Havent found one yet
Cons
  • Paid for orthotics have not received them and not returned calls
  • Refuse to respond to my inquiry re my orthotics
  • I returned the orthotics and received no response
  • Poor customer service
  • Because you cant reach anyone to stop it
  • Hard to contact

Doctors Orthotics and It Works Most Positive Reviews

Top rated reviews
5

I purchased some custom orthotics for my son who had Mortons Neuroma. It took a few weeks to get them. After the break...

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5

The body applicators are natural do your research before u make this. Nothing dangerous then all natural product get...

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5

Dr Saul Goldston returned my call for cycling orthotics and immediately understood my metatarsal pain. His...

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5

I've used itworks for about a month now. I've lost 18 inches and 10 lbs. You have to drink TONS of water and wrap at...

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Doctors Orthotics and It Works Most Critical Reviews

Lowest rated reviews
1

I got the wrong orthotics (2 pair) - 2 in too short. I returned them and cannot get replacements, only wuestions (like...

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1

was promised a free order of fat fighters when i ordered a product. so i ordered the wraps (which do not work) back in...

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1

Don't order anything from this company their guarantee is absolutely worthless. On 6/10/2017. I order two pair of...

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1

I HAVE WAITED ON HOLD FOR HOURS NO ONE EVER ANSWERS THERE *** PHONES. SO FED UP WITH THIS COMPANY, THE PRODUCTS DO NOT W...

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Doctors Orthotics and It Works Latest Reviews

Recent published reviews
5

I have enjoyed wearin their custom orthotics. Last month they broke and called to exercise their lifetime warranty....

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No votes

Have been trying to cancel this for two months have been burned out not going to keep paying for something I don't want

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1

I bought orthotics in May and never received them. I have called multiple times and left messages. I left messages on...

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No votes

Hola necesito cancelar una transacción que no autoricé pues no fui previamente autorizada . Necesito asistencia en...

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Doctors Orthotics and It Works Products and Services

Most reviewed product and services
  • Doctors Orthotics Inserts (19 reviews)
  • Doctors Orthotics Shipping Service (3 reviews)
  • Doctors Orthotics Tl 2100 Inserts (3 reviews)
  • It Works Customer Care (160 reviews)
  • It Works Subscription (120 reviews)
  • It Works Shipping Service (93 reviews)