PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Doctors Orthotics and Gekks as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Doctors Orthotics
Gekks

Doctors Orthotics and Gekks Overview

Total reviews
48
73
Company responses
0
0
Issues resolved
1
1

Gekks was first mentioned on PissedConsumer on Jun 10, 2017 and since then this brand received 73 reviews. It is 25 reviews more than Doctors Orthotics received since May 1, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Doctors Orthotics customer support team than with Gekks customer service.

Doctors Orthotics and Gekks Consumer Ratings

Rank
18 out of 636 in Medical Supplies and Equipment category
614 out of 2473 in Footwear and Clothing category
Customer service
12 in category
411 in category
Price Affordability
17 in category
592 in category
Value for money
17 in category
454 in category

Doctors Orthotics and Gekks Rating Details

Customer service
3.6 (33 reviews)
1.1 (46 reviews)
Reviewer's quote

...And, yes, I am a REAL customer, out $300 and limping on a Morton's neuroma, while I wait to see what Dr. Goldstein intends to do..

Michele M

...I would like to know if I can expect these to arrive before Christmas or shall I be another one of many to contact the Better Business Bureau? I sincerely do not understand how a company can be so negligent in customer service..

Kathy R
Price Affordability
3.7 (30 reviews)
1.4 (41 reviews)
Reviewer's quote

...I saved 50% from the price I would have paid if I would have gone to my podiatrist. I got my completed orthotics in 3 weeks. Down the road, I think I will order another pair to use in my tennis shoes...

James S

I was hoping for that price, the Gekks would be reusable, lasting for at least a season. I was hoping to get a refund, but it seems from the website that exchanges/returns are only available for unworn products. I read somewhere that trial options (?) were available - I wish I had known that to...

Jessica S
Value for money
3.6 (28 reviews)
1.3 (47 reviews)
Reviewer's quote

I have been purchasing orthotics from Doctors’ Orthotics for over 10 years; their prices are very reasonable and I have never had a problem with the quality of their products. I started wearing them years ago to relieve the pain/pressure in my small foot bones. The pain was excrusiating. Needless...

PissedConsumer1154575

I bought one pair of mygekks because I hate wearing the shoe liner socks that you constantly have to put back on because they slide off.The mygekks do stay in place once you use the adhesive, but if they get anything on the adhesive they do not stick anymore. They were smelly after I wore them...

PissedConsumer1370712

Doctors Orthotics and Gekks Pros and Cons

Pros
  • Price
  • Quality of product
  • Service
  • Product shipped promptly
  • Product
  • Quick delivery
Cons
  • Paid for orthotics have not received them and not returned calls
  • Refuse to respond to my inquiry re my orthotics
  • I returned the orthotics and received no response
  • Customer service
  • Product
  • Delivery time

Doctors Orthotics and Gekks Most Positive Reviews

Top rated reviews
5

I purchased some custom orthotics for my son who had Mortons Neuroma. It took a few weeks to get them. After the break...

4.7

I'm only writing this because I completely disagree with a lot of these reviews. I ordered two pairs for my flats (one...

Doctors Orthotics and Gekks Most Critical Reviews

Lowest rated reviews
1

I got the wrong orthotics (2 pair) - 2 in too short. I returned them and cannot get replacements, only wuestions (like...

1

I purchased Gekks, well advertised product with good reviews. I placed the order for$ 47.00 andI received the product...

Doctors Orthotics and Gekks Latest Reviews

Recent published reviews
1

I bought orthotics in May and never received them. I have called multiple times and left messages. I left messages on...

Read all 48 reviews
1

I placed order number 331394 on December 2, 2019. You took my payment immediately but my order still shows...

Read all 73 reviews

Doctors Orthotics and Gekks Products and Services

Most reviewed product and services
  • Doctors Orthotics Inserts (19 reviews)
  • Doctors Orthotics Tl 2100 Inserts (3 reviews)
  • Doctors Orthotics Shipping Service (3 reviews)
  • Gekks Shipping Service (21 reviews)
  • Gekks Inserts (20 reviews)
  • Gekks Customer Care (8 reviews)