PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Doctors Orthotics and Doctors Foot Labs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Doctors Orthotics
Doctors Foot Labs

Doctors Orthotics and Doctors Foot Labs Overview

Total reviews
49
23
Company responses
0
0
Issues resolved
1
0

Doctors Orthotics and Doctors Foot Labs Consumer Ratings

Rank
17 out of 485 in Medical Supplies and Equipment category
65 out of 2002 in Hospitals, Clinics and Medical Centers category
Customer service
12 in category
73 in category
Reliability
16 in category
53 in category
Price Affordability
21 in category
71 in category
Product or Service Quality
16 in category
61 in category

Doctors Orthotics and Doctors Foot Labs Rating Details

Customer service
3.6 (34 reviews)
3.7 (6 reviews)
Reviewer's quote

...Also, their customer service is excellent - very courteous and responsive. I am very happy and very glad that I have been using Doctors Orthotics services and so are my running feet. Thank you doctors from Doctors Orthotics!..

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...They replaced at no charge, I am a very happy customer..

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Reliability
3.6 (32 reviews)
3.7 (6 reviews)
Reviewer's quote

I have enjoyed wearin their custom orthotics. Last month they broke and called to exercise their lifetime warranty. They told me to mail back for replacement. Received the yesterday and they are perfect. A very reputable company.

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I placed an order through Dr. Goldston on November 30th, 2018 for a tier 5 carbon fiber custom orthotic for a special price of $249 if I order two pairs of orthotics. I ordered one for my mother and I for the special price but a few weeks of waiting, I called them (Doctors Orthotics) and they said...

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Price Affordability
3.7 (30 reviews)
3.7 (6 reviews)
Reviewer's quote

...I saved 50% from the price I would have paid if I would have gone to my podiatrist. I got my completed orthotics in 3 weeks. Down the road, I think I will order another pair to use in my tennis shoes...

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Spoke with Ron Goldston numerous times prior to giving him $249 (thankfully via credit card). Got the impression kit, took my foot impressions and sent it back. Never heard another word. No voice mail on his cell any longer. No returned called from 800 # after leaving messages. No returned texts or...

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Product or Service Quality
3.9 (29 reviews)
3.7 (6 reviews)
Reviewer's quote

...Goldstein) very quickly calls you back when you first inquire about their product. He'll charge your credit card and then send you a mold kit. He might get back to you after several weeks, if you call every day, and finally send you your orthotics...

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...Thank you again for such a great product..

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Doctors Orthotics and Doctors Foot Labs Pros and Cons

Pros
  • Price
  • Quality of product
  • Service
  • Product and great customer service
  • Great warranty
  • Great selection
Cons
  • Paid for orthotics have not received them and not returned calls
  • Refuse to respond to my inquiry re my orthotics
  • I returned the orthotics and received no response
  • Never returned my calls about my order
  • Lied about when i will receive my order
  • I never received my order

Doctors Orthotics and Doctors Foot Labs Most Positive Reviews

Top rated reviews
5

I purchased some custom orthotics for my son who had Mortons Neuroma. It took a few weeks to get them. After the break...

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5

I have worn custom orthotics for over 15 years. I found this company online and i could not be happier. I have a heel...

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5

Dr Saul Goldston returned my call for cycling orthotics and immediately understood my metatarsal pain. His...

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5

Bought custom running orthotics at LA MARATHON 5 years ago at Health and Fitness Expo. Best money I have ever spent on...

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Doctors Orthotics and Doctors Foot Labs Most Critical Reviews

Lowest rated reviews
1

I got the wrong orthotics (2 pair) - 2 in too short. I returned them and cannot get replacements, only wuestions (like...

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1

Spoke with Ron Goldston numerous times prior to giving him $249 (thankfully via credit card). Got the impression kit,...

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1

Don't order anything from this company their guarantee is absolutely worthless. On 6/10/2017. I order two pair of...

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1.3

I placed an order through Dr. Goldston on November 30th, 2018 for a tier 5 carbon fiber custom orthotic for a special...

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Doctors Orthotics and Doctors Foot Labs Latest Reviews

Recent published reviews
5

I have enjoyed wearin their custom orthotics. Last month they broke and called to exercise their lifetime warranty....

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5

My orthotics broke and I called them. They replaced at no charge, I am a very happy customer

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1

I bought orthotics in May and never received them. I have called multiple times and left messages. I left messages on...

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No votes

American Express will be called to cancel this order unless I speak to someone.
Dave Alley
Middlebury, CT

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Doctors Orthotics and Doctors Foot Labs Products and Services

Most reviewed product and services
  • Doctors Orthotics Inserts (19 reviews)
  • Doctors Orthotics Tl 2100 Inserts (3 reviews)
  • Doctors Orthotics Shipping Service (3 reviews)
  • Doctors Foot Labs Inserts (3 reviews)
  • Doctors Foot Labs Shipping Service (1 review)