PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Southwest Medical Associates and Doctors Care as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Southwest Medical Associates
Doctors Care

Southwest Medical Associates and Doctors Care Overview

Total reviews
82
83
Company responses
0
0
Issues resolved
0
0

Southwest Medical Associates and Doctors Care Consumer Ratings

Rank
336 out of 1997 in Hospitals, Clinics and Medical Centers category
333 out of 1997 in Hospitals, Clinics and Medical Centers category
Customer service
183 in category
286 in category
Product or Service Quality
248 in category
246 in category
Diversity of Products or Services
290 in category
301 in category
Website
232 in category
229 in category

Southwest Medical Associates and Doctors Care Rating Details

Customer service
1.7 (44 reviews)
1.2 (46 reviews)
Reviewer's quote

...These people (nurses, managers, and what they call customer service, do not care about you. You have to demand the service you need. Otherwise they give it to you...

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She greeted other customers that were white with pleasant customer service skills. Never going to any Doctor’s Care office again. It would be my recommendation for anyone wishing to see a physician to establish care with a reputable and responsible primary care physician and to never use any fly by...

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Product or Service Quality
1.4 (36 reviews)
1.4 (36 reviews)
Reviewer's quote

...Not to even see a doctor, but a so called assistant! What happened to quality care?..

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...I emailed both customer service email addresses at the billing site and the doctors care site. I have not gotten any response whatsoever from anyone. But now I have another bill marked past due...

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Diversity of Products or Services
1.6 (34 reviews)
1.5 (35 reviews)
Reviewer's quote

...Just a bunch of money hungry corporations that always want more and more money for services that they never even follow through. Stay away from southwest medical associates!!!! ..

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I was waiting on a drug screen that I took on a Tuesday should have came back on Friday. the company that I went there for didn't get it until the following Wednesday. which caused me a whole week of pay. It also took me four hours.

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Website
2.2 (34 reviews)
2.2 (38 reviews)
Reviewer's quote

First of all Dr. D Malone came in the office the questioning me about why I moved from the Midwest to Las Vegas. He saw what I was on certain medications and starting lecturing me about my medications. I told him I did not ask him to write any prescriptions for me except my very important Blood...

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Treated like a piece of garbage. Tech who did blood did not listen and I still have massive swelling and bruising from a simple blood test. Dirty and does not follow proper protocol. I cant believe they are still open. The board of health should shut them down.

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Southwest Medical Associates and Doctors Care Pros and Cons

Pros
  • Still thinking
  • Nurses assistants
  • Phone
  • Reminder to get flu shot
  • Fast check in time
Cons
  • Ability to communicate
  • Uncaring doctors
  • Poor patient service
  • Poor service from doctors
  • Unor
  • Rude nurse

Southwest Medical Associates and Doctors Care Most Positive Reviews

Top rated reviews
5

Employees discussing emplyee busines where the waiting room can hear. One particular was a very unprofessional aftican...

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5

I'm in Columbia SC 4621 hardscrabble road. I was a walk in at 1030 am, it was posted that they would text you when it...

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5

prescribed niacin 2000 mg at a different pharmacy why not my usual who would have warned about the side affects of this...

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4.1

I am extremely dis-satisfied with some things regarding my script for a boot yesterday. I live 40 minutes from Doctors C...

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Southwest Medical Associates and Doctors Care Most Critical Reviews

Lowest rated reviews
1

My mother recently went in this clinic for pain management but unfortunately was greeted with nothing but...

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1

The wait time for Dr. Care in Carolina Forest SC was 2 hrs and the receptionist was nasty!

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1

To Whom It May Concern,

My name is DarShelle Lynch, I am overly dissatisfied with the service I have been receiving fro...

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1

Some of us try to do the right thing. We battle an entire medical system that insists it wants to help us when in all ac...

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Southwest Medical Associates and Doctors Care Latest Reviews

Recent published reviews
1.2

First of all Dr. D Malone came in the office the questioning me about why I moved from the Midwest to Las Vegas. He saw...

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No votes

Lindsey, a PA at the Drs Care in Simpsonville discussed test results regarding an STD over the phone with someone who...

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No votes

I went to South West Sienna on April. I was seen by Dr Omar Bibi. I was in terrible shape. My body was bent and I could...

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1

Treated like a piece of garbage. Tech who did blood did not listen and I still have massive swelling and bruising from...

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Southwest Medical Associates and Doctors Care Products and Services

Most reviewed product and services
  • Southwest Medical Associates Medical Care (23 reviews)
  • Southwest Medical Associates Doctor (11 reviews)
  • Southwest Medical Associates Customer Care (11 reviews)
  • Doctors Care Doctor (15 reviews)
  • Doctors Care Medical Care (15 reviews)
  • Doctors Care Customer Care (12 reviews)