PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Minute Clinic and Doctors Care as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Minute Clinic
Doctors Care

Minute Clinic and Doctors Care Overview

Total reviews 737 83
Company responses 0 0
Issues resolved 10 0

Minute Clinic and Doctors Care Consumer Ratings

Rank
348 out of 2045 in Hospitals, Clinics and Medical Centers category
346 out of 2045 in Hospitals, Clinics and Medical Centers category
Customer service
250 in category
290 in category
Product or Service Quality
229 in category
251 in category
Website
323 in category
233 in category
Diversity of Products or Services
273 in category
304 in category

Minute Clinic and Doctors Care Rating Details

Customer service
1.3 (409 reviews)
1.2 (46 reviews)
Reviewer's quote

...My account is inactive need to speak with customer service to reactivate..

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She greeted other customers that were white with pleasant customer service skills. Never going to any Doctor’s Care office again. It would be my recommendation for anyone wishing to see a physician to establish care with a reputable and responsible primary care physician and to never use any fly by...

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Product or Service Quality
1.5 (351 reviews)
1.4 (36 reviews)
Reviewer's quote

...CLOSED !!!!! Horrible service. Wish I could bill them for my wasted time..

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...I emailed both customer service email addresses at the billing site and the doctors care site. I have not gotten any response whatsoever from anyone. But now I have another bill marked past due...

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Website
1.9 (321 reviews)
2.2 (38 reviews)
Reviewer's quote

...She also stated she wasn't sure she had the vaccine I wanted which CVS' website said it had. The nurse with clear indifference said I could "try" the pharmacy. The people there were fine given the circumstance...

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Treated like a piece of garbage. Tech who did blood did not listen and I still have massive swelling and bruising from a simple blood test. Dirty and does not follow proper protocol. I cant believe they are still open. The board of health should shut them down.

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Diversity of Products or Services
1.8 (313 reviews)
1.5 (35 reviews)
Reviewer's quote

...They had no problem collecting my money for services, but now that I need an itemized bill, they are impossible to get ahold of...

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I was waiting on a drug screen that I took on a Tuesday should have came back on Friday. the company that I went there for didn't get it until the following Wednesday. which caused me a whole week of pay. It also took me four hours.

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Minute Clinic and Doctors Care Pros and Cons

Pros
  • Friendly nurse practitioner
  • Convenient
  • Care
  • Reminder to get flu shot
  • Fast check in time
Cons
  • Poor customer service
  • Unprofessional service
  • Service
  • Poor service from doctors
  • Unor
  • Rude nurse

Minute Clinic and Doctors Care Most Positive Reviews

Top rated reviews
5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

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5

I'm in Columbia SC 4621 hardscrabble road. I was a walk in at 1030 am, it was posted that they would text you when it...

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5

Thank you for the attached pix. Next question must be: how long would it take you to get an appt with your primary car...

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4.1

I am extremely dis-satisfied with some things regarding my script for a boot yesterday. I live 40 minutes from Doctors C...

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Minute Clinic and Doctors Care Most Critical Reviews

Lowest rated reviews
1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

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1

The wait time for Dr. Care in Carolina Forest SC was 2 hrs and the receptionist was nasty!

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1

I had a terrible experience here this morning. I waited an hour and a half and had to leave without seeing anyone from t...

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1

Some of us try to do the right thing. We battle an entire medical system that insists it wants to help us when in all ac...

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Minute Clinic and Doctors Care Latest Reviews

Recent published reviews
1

I had my Covid test at CVS in Clinton, Ct. on
October 7th, as of today October 23rd Im told my results are still pending!...

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No votes

Lindsey, a PA at the Drs Care in Simpsonville discussed test results regarding an STD over the phone with someone who...

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1.9

I log in to find out test results and click on test results. Says an error occurred please log out. This happened severa...

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1

Treated like a piece of garbage. Tech who did blood did not listen and I still have massive swelling and bruising from...

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Minute Clinic and Doctors Care Products and Services

Most reviewed product and services
  • Minute Clinic Medical Care (119 reviews)
  • Minute Clinic Nurse (60 reviews)
  • Minute Clinic Doctor (42 reviews)
  • Doctors Care Medical Care (15 reviews)
  • Doctors Care Doctor (15 reviews)
  • Doctors Care Receptionist (6 reviews)