PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Minute Clinic and Doctors Care as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Minute Clinic
Doctors Care

Minute Clinic and Doctors Care Overview

Total reviews
628
81
Company responses
0
0
Issues resolved
9
0

Minute Clinic was first mentioned on PissedConsumer on Dec 17, 2012 and since then this brand received 628 reviews. It is 547 reviews more than Doctors Care received since May 10, 2013.

Minute Clinic and Doctors Care Consumer Ratings

Rank
321 out of 2628 in Hospitals, Clinics and Medical Centers category
354 out of 2628 in Hospitals, Clinics and Medical Centers category
Customer service
242 in category
279 in category
Staff
288 in category
326 in category
Product or Service Quality
219 in category
238 in category

According to consumer ratings and reviews, Minute Clinic ranks 33 points higher in the Hospitals, Clinics and Medical Centers category than Doctors Care. People gave Minute Clinic 1.3 stars for Customer service criterion in Hospitals, Clinics and Medical Centers category and it is 529 points higher than the worst rated brand in this category. At the same time, Doctors Care was rated 1.2 stars for Customer service criterion in this category and it is 492 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Minute Clinic has a higher rating than Doctors Care. Regarding Product or Service Quality criterion, consumers gave Minute Clinic 1.5 stars and it is 72% greater than other in category. Doctors Care however was rated 1.5 stars and it is 69% greater than other in category.

Minute Clinic and Doctors Care Rating Details

Customer service
1.3 (339 reviews)
1.2 (45 reviews)
Reviewer's quote

...This is HORRIBLE customer service..

Thomas Berhanu M

She greeted other customers that were white with pleasant customer service skills. Never going to any Doctor’s Care office again. It would be my recommendation for anyone wishing to see a physician to establish care with a reputable and responsible primary care physician and to never use any fly by...

Darion
Staff
1.6 (323 reviews)
1.4 (42 reviews)
Reviewer's quote

...The computer shouldn’t accept signups unless staff WILL stay to see the patient..

Mark B

 I had been a long-time client of Doctor's Care until this issue and even though the staff was always changing, the service fine (not typically fast but acceptable and convenient to my schedule).  I believe they had management change and not for the better. I have tried to contact them and they...

Meika
Product or Service Quality
1.5 (290 reviews)
1.5 (35 reviews)
Reviewer's quote

...For three days I tried to reach their customer service to rectify the situation and each time I was placed on hold for over an hour. I still have not been able to reach anyone. Disgusting!..

PissedConsumer1702984

...I emailed both customer service email addresses at the billing site and the doctors care site. I have not gotten any response whatsoever from anyone. But now I have another bill marked past due...

Leonila

Minute Clinic and Doctors Care Pros and Cons

Pros
  • Friendly nurse practitioner
  • Care
  • Wait time
  • Reminder to get flu shot
  • Fast check in time
Cons
  • Poor customer service
  • Service
  • Unprofessional service
  • Poor service from doctors
  • Unor
  • Rude nurse

Minute Clinic and Doctors Care Most Positive Reviews

Top rated reviews
5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

5

I'm in Columbia SC 4621 hardscrabble road. I was a walk in at 1030 am, it was posted that they would text you when it...

Minute Clinic and Doctors Care Most Critical Reviews

Lowest rated reviews
1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

1

The wait time for Dr. Care in Carolina Forest SC was 2 hrs and the receptionist was nasty!

Minute Clinic and Doctors Care Latest Reviews

Recent published reviews
1

I have called the billing department several times to speak to someone about a billing error/discrepancy. Each time I...

Read all 628 reviews
1.2

I was waiting on a drug screen that I took on a Tuesday should have came back on Friday. the company that I went there...

Read all 81 reviews

Minute Clinic and Doctors Care Products and Services

Most reviewed product and services
  • Minute Clinic Customer Care (147 reviews)
  • Minute Clinic Medical Care (119 reviews)
  • Minute Clinic Nurse (58 reviews)
  • Doctors Care Doctor (15 reviews)
  • Doctors Care Medical Care (14 reviews)
  • Doctors Care Customer Care (12 reviews)