PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Doctors Care and Minute Clinic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Doctors Care
Minute Clinic

Doctors Care and Minute Clinic Overview

Total reviews 83 718
Company responses 0 0
Issues resolved 0 9

Doctors Care and Minute Clinic Consumer Ratings

Rank
341 out of 2023 in Hospitals, Clinics and Medical Centers category
343 out of 2023 in Hospitals, Clinics and Medical Centers category
Customer service
292 in category
253 in category
Website
233 in category
322 in category
Product or Service Quality
253 in category
233 in category
Diversity of Products or Services
305 in category
273 in category

Doctors Care and Minute Clinic Rating Details

Customer service
1.2 (46 reviews)
1.3 (396 reviews)
Reviewer's quote

She greeted other customers that were white with pleasant customer service skills. Never going to any Doctor’s Care office again. It would be my recommendation for anyone wishing to see a physician to establish care with a reputable and responsible primary care physician and to never use any fly by...

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...My account is inactive need to speak with customer service to reactivate..

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Website
2.2 (38 reviews)
1.9 (307 reviews)
Reviewer's quote

...I looked up their website before going. States $125 cost for visit. I went in and while registering the first question 'receptionist/PA?' asks is if I have insurance...

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During which time I received another text message stating I could find out how much longer I would have to wait by going to the website, which was included in the text message. The website showed a Q Of patients by initials and what they expected wait times were. At 4:20 my expected wait time was...

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Product or Service Quality
1.4 (36 reviews)
1.5 (339 reviews)
Reviewer's quote

 I had been a long-time client of Doctor's Care until this issue and even though the staff was always changing, the service fine (not typically fast but acceptable and convenient to my schedule).  I believe they had management change and not for the better. I have tried to contact them and they...

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I went in for a strep test and unbeknownst to me the MinuteClinic doctor outsourced the lab test to an expedited third-party service resulting in an exceptionally expensive cost. Upon seeing the bill, I reached customer service to indicate that I did not request or authorize this outsourcing. I...

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Diversity of Products or Services
1.5 (35 reviews)
1.8 (302 reviews)
Reviewer's quote

I was waiting on a drug screen that I took on a Tuesday should have came back on Friday. the company that I went there for didn't get it until the following Wednesday. which caused me a whole week of pay. It also took me four hours.

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...They had no problem collecting my money for services, but now that I need an itemized bill, they are impossible to get ahold of...

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Doctors Care and Minute Clinic Pros and Cons

Pros
  • Reminder to get flu shot
  • Fast check in time
  • Convenient
  • Friendly nurse practitioner
  • Care
Cons
  • Poor service from doctors
  • Unor
  • Rude nurse
  • Poor customer service
  • Unprofessional service
  • Service

Doctors Care and Minute Clinic Most Positive Reviews

Top rated reviews
5

I'm in Columbia SC 4621 hardscrabble road. I was a walk in at 1030 am, it was posted that they would text you when it...

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5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

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4.1

I am extremely dis-satisfied with some things regarding my script for a boot yesterday. I live 40 minutes from Doctors C...

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5

Thank you for the attached pix. Next question must be: how long would it take you to get an appt with your primary car...

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Doctors Care and Minute Clinic Most Critical Reviews

Lowest rated reviews
1

The wait time for Dr. Care in Carolina Forest SC was 2 hrs and the receptionist was nasty!

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1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

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1

Some of us try to do the right thing. We battle an entire medical system that insists it wants to help us when in all ac...

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1

I had a terrible experience here this morning. I waited an hour and a half and had to leave without seeing anyone from t...

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Doctors Care and Minute Clinic Latest Reviews

Recent published reviews
No votes

Lindsey, a PA at the Drs Care in Simpsonville discussed test results regarding an STD over the phone with someone who...

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1

Absolutely pathetic. I made an appointment to see a healthcare provider at the CVS minute clinic in Gulfbreeze Florida....

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1

Treated like a piece of garbage. Tech who did blood did not listen and I still have massive swelling and bruising from...

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2.4

I was in my local CVS when I heard a pharmacy tech ask a customer, "Are you here for a Covid19 test?"
First of all, NO ON...

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Doctors Care and Minute Clinic Products and Services

Most reviewed product and services
  • Doctors Care Medical Care (15 reviews)
  • Doctors Care Doctor (15 reviews)
  • Doctors Care Customer Care (12 reviews)
  • Minute Clinic Customer Care (152 reviews)
  • Minute Clinic Medical Care (119 reviews)
  • Minute Clinic Nurse (60 reviews)