PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Doctors Care and Minute Clinic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Doctors Care
Minute Clinic

Doctors Care and Minute Clinic Overview

Total reviews
81
622
Company responses
0
0
Issues resolved
0
9

Minute Clinic was first mentioned on PissedConsumer on Dec 17, 2012 and since then this brand received 622 reviews. It is 541 reviews more than Doctors Care received since May 10, 2013.

Doctors Care and Minute Clinic Consumer Ratings

Rank
353 out of 2947 in Hospitals, Clinics and Medical Centers category
320 out of 2947 in Hospitals, Clinics and Medical Centers category
Customer service
272 in category
237 in category
Staff
318 in category
275 in category
Website
214 in category
292 in category

According to consumer ratings and reviews, Minute Clinic ranks 33 points higher in the Hospitals, Clinics and Medical Centers category than Doctors Care. People gave Doctors Care 1.2 stars for Customer service criterion in Hospitals, Clinics and Medical Centers category and it is 492 points higher than the worst rated brand in this category. At the same time, Minute Clinic was rated 1.3 stars for Customer service criterion in this category and it is 527 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Minute Clinic has a higher rating than Doctors Care. Regarding Website criterion, consumers gave Doctors Care 2.2 stars and it is 72% greater than other in category. Minute Clinic however was rated 2 stars and it is 62% greater than other in category.

Doctors Care and Minute Clinic Rating Details

Customer service
1.2 (45 reviews)
1.3 (335 reviews)
Reviewer's quote

In when into this office after a car door fell on my foot. The attending physician didn't take the time necessary to clean my wound. She didn't want to stitch it, which was needed to close the puncture. It still wide open..... called in because it was causing me after deal of pain, she didn't...

Murray M

...For three days I tried to reach their customer service to rectify the situation and each time I was placed on hold for over an hour. I still have not been able to reach anyone. Disgusting!..

PissedConsumer1702984
Staff
1.4 (42 reviews)
1.6 (320 reviews)
Reviewer's quote

 I had been a long-time client of Doctor's Care until this issue and even though the staff was always changing, the service fine (not typically fast but acceptable and convenient to my schedule).  I believe they had management change and not for the better. I have tried to contact them and they...

Meika

...The computer shouldn’t accept signups unless staff WILL stay to see the patient..

Mark B
Website
2.2 (37 reviews)
2 (254 reviews)
Reviewer's quote

...I looked up their website before going. States $125 cost for visit. I went in and while registering the first question 'receptionist/PA?' asks is if I have insurance...

Leonila

...Although its website claims that the clinic is open until 4:30, they refused to see my grandson even though we arrived at 4:15. He had just woken up from his nap crying and I suspected an ear infection. The doctor/PA/NP refused to see him because he would not be FINISHED by 4:30...

Kathleen D

Doctors Care and Minute Clinic Pros and Cons

Pros
  • Reminder to get flu shot
  • Fast check in time
  • Friendly nurse practitioner
  • Convenient
  • Care
Cons
  • Poor service from doctors
  • Unor
  • Rude nurse
  • Poor customer service
  • Service
  • Unprofessional service

Doctors Care and Minute Clinic Most Positive Reviews

Top rated reviews
5

I'm in Columbia SC 4621 hardscrabble road. I was a walk in at 1030 am, it was posted that they would text you when it...

5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

Doctors Care and Minute Clinic Most Critical Reviews

Lowest rated reviews
1

The wait time for Dr. Care in Carolina Forest SC was 2 hrs and the receptionist was nasty!

1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

Doctors Care and Minute Clinic Latest Reviews

Recent published reviews
1.2

I was waiting on a drug screen that I took on a Tuesday should have came back on Friday. the company that I went there...

Read all 81 reviews
2.6

I went to the clinic this past Friday and saw a VERY kind NP whos name was Pa, she was kind and thoughtful. Lets go...

Read all 622 reviews

Doctors Care and Minute Clinic Products and Services

Most reviewed product and services
  • Doctors Care Doctor (15 reviews)
  • Doctors Care Medical Care (14 reviews)
  • Doctors Care Customer Care (12 reviews)
  • Minute Clinic Customer Care (145 reviews)
  • Minute Clinic Medical Care (119 reviews)
  • Minute Clinic Nurse (57 reviews)