PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dlink and Netgear as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dlink
Netgear

Dlink and Netgear Overview

Total reviews 19 294
Company responses 0 0
Issues resolved 1 4

Dlink and Netgear Consumer Ratings

Rank
226 out of 844 in Gadgets and Accessories category
252 out of 844 in Gadgets and Accessories category
Customer service
160 in category
151 in category
Website
219 in category
180 in category
Value for money
144 in category
172 in category
Product or Service Quality
118 in category
159 in category

Dlink and Netgear Rating Details

Customer service
1.1 (7 reviews)
1.2 (152 reviews)
Reviewer's quote

...i downloaded the plugin & it wont work & after i did some research no one can get the plug in to work i call their customer support and after being transferred multiple times, i was informed id have to pay a customer service rep to change my password. i will never buy d link anything again..

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...Not sure if product is good because I can't talk to customer service to get help installing product..

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Website
1.1 (7 reviews)
1.6 (119 reviews)
Reviewer's quote

My wife ordered an outdoor camera through Fox and Friends via a website megamorning. deals. The camera was touted as easy to install...

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A Guy did call and wouldn't identify the company just that they were the website I mentioned above. I requested a refund and he told me absolutely not sale was final. Frankly this is disgusting that a company like Netgear promotes a third party with a business ethic like this and I am now having to...

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Value for money
1.8 (6 reviews)
1.5 (110 reviews)
Reviewer's quote

I bought Dlink 5300 router in may this year, my children constantly complained that it was dropping out, I bridged the router to the Telstra router and then the children didn't have anymore problems. We are on a 5 acres and have security cameras outside so need good coverage that the 5300 can do. I...

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...I at least want my money refunded for the Service Contract..

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Product or Service Quality
1.7 (6 reviews)
1.4 (130 reviews)
Reviewer's quote

We have a DLink router as well as two dLink range extenders, all was working reasonably well (poor power but working slowly) until both crashed. After looking online for help, following multiple sites' directions, also youtube tutorials, I managed to get one of the extenders working but not the...

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I did get any support worst company I have never see such company before I have several issues I will never take this company product again..

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Dlink and Netgear Pros and Cons

Pros
  • Product before it crashed
  • Performance of the router
  • Head of sales ain singapore who has tried to help
  • Product worked well for a short time
  • I liked the product when it worked
  • Product was good till they forced a firmware upgrade
Cons
  • Thousands of spam emails a day
  • Everything - very dishonest
  • Everyone else
  • Customer service
  • Technical support
  • Tech support

Dlink and Netgear Most Positive Reviews

Top rated reviews
No votes
5

We had an issue, calling the first number that popped up on our google search. It happened that it was a scam call, that...

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No votes
4.6

My previous router, a Linksys E4200, was purchased in March 2013. After 2-3 years, my ISP provider recommends replacing...

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Dlink and Netgear Most Critical Reviews

Lowest rated reviews
1

Total of 7 calls problem remained. Last 3 calls, they said senior tech will call me back in 10 mins. Waited for 3 hrs,...

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1

I purchased this product, NetGear G54/N150 Wireless Router, last week, Tuesday Sept. 15th, 2014, at Radio Shack for a...

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1

Can't get camera hooked up. Call tech support and after 1 hour and 9 minutes it seems to be working. Later, set up...

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1

Once the warranty was up on the router my internet goes down all the time I believe the company has it set to go down....

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Dlink and Netgear Latest Reviews

Recent published reviews
1

I bought Dlink 5300 router in may this year, my children constantly complained that it was dropping out, I bridged the...

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1

I did get any support worst company I have never see such company before I have several issues I will never take this...

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2.2

We have a DLink router as well as two dLink range extenders, all was working reasonably well (poor power but working slo...

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1

I have been on the phone all day, multiple times with technicians from Netgear seeking to solve a problem involving my...

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Dlink and Netgear Products and Services

Most reviewed product and services
  • Dlink Technical Support (3 reviews)
  • Dlink Dkt-202-Es Surveillance Cameras (1 review)
  • Netgear Router (67 reviews)
  • Netgear Technical Support (48 reviews)
  • Netgear Ac1750 Router (7 reviews)