PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ZaZalum Wigs and Divatress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ZaZalum Wigs
Divatress

ZaZalum Wigs and Divatress Overview

Total reviews
54
55
Company responses
0
9
Issues resolved
0
0

Divatress was first mentioned on PissedConsumer on Dec 9, 2015 and since then this brand received 55 reviews. It is 1 review more than ZaZalum Wigs received since Mar 29, 2019.

ZaZalum Wigs and Divatress Consumer Ratings

Rank
63 out of 354 in Beauty Supplies and Equipment category
11 out of 354 in Beauty Supplies and Equipment category
Customer service
46 in category
10 in category
Value for money
50 in category
15 in category
Discounts and Special Offers
34 in category
7 in category

According to consumer ratings and reviews, Divatress ranks 52 points higher in the Beauty Supplies and Equipment category than ZaZalum Wigs. People gave ZaZalum Wigs 1.3 stars for Customer service criterion in Beauty Supplies and Equipment category and it is 70 points higher than the worst rated brand in this category. At the same time, Divatress was rated 2.5 stars for Customer service criterion in this category and it is 106 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Divatress has a higher rating than ZaZalum Wigs. Regarding Discounts and Special Offers criterion, consumers gave ZaZalum Wigs 2.1 stars and it is 71% greater than other in category. Divatress however was rated 3.3 stars and it is 94% greater than other in category.

ZaZalum Wigs and Divatress Rating Details

Customer service
1.3 (17 reviews)
2.5 (31 reviews)
Reviewer's quote

...I had ho call customer service to see if they received order..

Sabrina H

...There customer service is not customer friendly. Can anyone direct me to a better wig company?..

PissedConsumer1233680
Value for money
1.4 (16 reviews)
3 (31 reviews)
Reviewer's quote

...I am very disappointed with your product and I want my money back..

Rochella

...They take your money and the merchandise you bought and resell it..

Maria B
Discounts and Special Offers
2.1 (15 reviews)
3.3 (26 reviews)
Reviewer's quote

These wigs will not look like this. This is a fraud ...DO NOT BUY THESE WIGS

Krystel

I like that this websites offers a great variety of wigs: short, long, various colors with different styles. The website is very easy to navigate so it does not take much effort to find the style of wig I like. The prices are about the same as the wigs you can purchase in the stores but it so much...

PissedConsumer1115096

ZaZalum Wigs and Divatress Pros and Cons

Pros
  • Have beautiful wigs but they are tricking people
  • Cheating black women
  • Wigs look beautiful on the website
  • Color
  • Ups tracking
  • Quality company
Cons
  • You will be disappointed
  • I will never order again and i want my money back
  • Hard to get refund
  • Unresponsive
  • Order
  • Customer service

ZaZalum Wigs and Divatress Most Positive Reviews

Top rated reviews
4

I ordered an Asymmetric short straight Bob wig in June and i have not received it tracking # UE773778458YP GBW127...

5

Ive been ordering from Divatress for a long time, I have never had any issues with cc or any issues what so ever....

ZaZalum Wigs and Divatress Most Critical Reviews

Lowest rated reviews
1

I ordered my product on a Sunday evening a week ago (7 days) and paid to have it received in 3-5 days (extra $19). The...

1

NEVER ORDER FROM DIVATRESS. I placed an order 4-5-16. I received an email with tracking info. On 4-9-16, that tracking...

ZaZalum Wigs and Divatress Latest Reviews

Recent published reviews
2.8

I waited and waited to get a wig that looks nothing like picture then it she’d like crazy. When I tried to style hair...

Read all 54 reviews
5

I have ordered from Divatress on multiple occasions and I have yet to have a problem with them. They ship quickly and...

Read all 55 reviews

ZaZalum Wigs and Divatress Products and Services

Most reviewed product and services
  • Zazalum Wigs Shipping Service (26 reviews)
  • Zazalum Wigs Wig (15 reviews)
  • Divatress Customer Care (10 reviews)
  • Divatress Wig (10 reviews)
  • Divatress Shipping Service (7 reviews)