PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ZaZalum Wigs and Divatress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ZaZalum Wigs
Divatress

ZaZalum Wigs and Divatress Overview

Total reviews 69 73
Company responses 0 9
Issues resolved 0 0

ZaZalum Wigs and Divatress Consumer Ratings

Rank
79 out of 319 in Beauty Supplies and Equipment category
18 out of 319 in Beauty Supplies and Equipment category
Value for money
65 in category
18 in category
Customer service
52 in category
18 in category
Product or Service Quality
64 in category
20 in category
Website
70 in category
15 in category

ZaZalum Wigs and Divatress Rating Details

Value for money
1.3 (20 reviews)
2.8 (37 reviews)
Reviewer's quote

...I was told that it was enroute and I couldnt receive my money back because it was in transit..

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...I emailed them asking for my money back and didnt get a response. They dont know me I will sue them..

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Customer service
1.2 (19 reviews)
2.3 (39 reviews)
Reviewer's quote

...I had ho call customer service to see if they received order..

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...If the customer service is this bad I don't even want to see the items they sell, it's probably bs. Please don't order from her. Save your money and yourself from a headache of trying to get your money back..

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Product or Service Quality
1.1 (19 reviews)
2.6 (38 reviews)
Reviewer's quote

February 3, 2020 I ordered 2 wigs from Zazalum. One wig was on back order which I have yet to receive. The wig I received was NOT the wig I ordered. I ordered a human hair wig but received a synthetic wig. Im addition it was a totally different wig. I emailed Zazalum they asked for pictures of the...

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I HAVE ORDER OVER 75 WIGS FROM DIVATRESS AND THE SERVICE HAS BEEN IMPECCABLE. WHEN THEY HAVE BEEN OUT OF A COLOR OR WIG THEY HAVE ALWAYS CALLED ME AND ASKED WHAT I WANTED. NEVER BEEN OVER THREE DAYS RECEIVING MY PRODUCT AND I THINK THEY ARE VERY PROFESSIONAL WITH THEIR PRODUCTS AND CUSTOMER SERVICE..

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Website
1.8 (17 reviews)
3.3 (44 reviews)
Reviewer's quote

When I opened the packages neither one of them looked like the picture on the website. When I followed the company's protocol concerning their return policy by emailing them to receive the return address to ship everything back they refused to provide this information. They kept telling me to read...

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I’ve been ordering from your website for years and want to commend your business ethics. There’s never a problem with my items nor shipment. Thank you and Please don’t change!!..

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ZaZalum Wigs and Divatress Pros and Cons

Pros
  • Have beautiful wigs but they are tricking people
  • Cheating black women
  • Wigs look beautiful on the website
  • Color
  • Ups tracking
  • There are no pros
Cons
  • You will be disappointed
  • I will never order again and i want my money back
  • Hard to get refund
  • Order
  • Unresponsive
  • Customer service

ZaZalum Wigs and Divatress Most Positive Reviews

Top rated reviews
4

I ordered an Asymmetric short straight Bob wig in June and i have not received it tracking # UE77377****YP GBW127...

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5

Ive been ordering from Divatress for a long time, I have never had any issues with cc or any issues what so ever....

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3.3

I waited and waited to get a wig that looks nothing like picture then it she’d like crazy. When I tried to style hair...

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5

USPS lost my package! Divatress stepped in and reshipped my order immediately! Shout out to divatress, best customer...

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ZaZalum Wigs and Divatress Most Critical Reviews

Lowest rated reviews
1

I ordered my product on a Sunday evening a week ago (7 days) and paid to have it received in 3-5 days (extra $19). The...

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1

NEVER ORDER FROM DIVATRESS. I placed an order 4-5-16. I received an email with tracking info. On 4-9-16, that tracking...

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1

The wig I saw online and purchased...Zazalum. com was not the wig that was sent to my home ..it is of poor quality. And...

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1

Im not happy at all this is why I order my wigs from Amazon they are professionals ladies give your business to Amazon...

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ZaZalum Wigs and Divatress Latest Reviews

Recent published reviews
1

I ordered a wig on April 25, 2020 and I never received it. I was told that it was enroute and I couldnt receive my...

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1

Don't use A promotion code. They will use that against you if you need a refund. I ordered 3 shampoos and 2...

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No votes

I placed order over a month ago. Ive tried calling and email. No response. I had I known it was a company out of the...

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1.7

The wigs are just small and gross . I asked the company for a refund they gave me a site that isn't even working, and...

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ZaZalum Wigs and Divatress Products and Services

Most reviewed product and services
  • Zazalum Wigs Shipping Service (30 reviews)
  • Zazalum Wigs Wig (23 reviews)
  • Divatress Wig (11 reviews)
  • Divatress Shipping Service (9 reviews)
  • Divatress Synthetic Wig (7 reviews)