PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Divatress and Wigsbuy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Divatress
Wigsbuy

Divatress and Wigsbuy Overview

Total reviews 72 808
Company responses 9 0
Issues resolved 0 23

Divatress and Wigsbuy Consumer Ratings

Rank
14 out of 319 in Beauty Supplies and Equipment category
67 out of 319 in Beauty Supplies and Equipment category
Website
14 in category
65 in category
Price Affordability
18 in category
81 in category
Customer service
18 in category
44 in category
Advertised vs Delivered
14 in category
50 in category

Divatress and Wigsbuy Rating Details

Website
3.4 (43 reviews)
2 (330 reviews)
Reviewer's quote

I’ve been ordering from your website for years and want to commend your business ethics. There’s never a problem with my items nor shipment. Thank you and Please don’t change!!..

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The website uses models with their Real Hair! How are you supposed to see what a wig will look like, if there are no actual pictures of the models wearing the wigs? I took a chance, and when I received the wig, of course it looked nothing like the picture...

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Price Affordability
3.5 (40 reviews)
2 (286 reviews)
Reviewer's quote

...and the price is right. all my friends say that they love my wigs. thank you divatress for your lovely wigs..

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They falsely advertise real human hair as a wig to buy, and then for the bargain price of hundreds of dollars, they ship you a nasty, cheap synthetic wig that is absolutely nothing like the product you ordered. And then the fun really begins when they refuse you a return and refund. They are still...

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Customer service
2.3 (38 reviews)
1.4 (334 reviews)
Reviewer's quote

...If the customer service is this bad I don't even want to see the items they sell, it's probably bs. Please don't order from her. Save your money and yourself from a headache of trying to get your money back..

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...I tried to call the customer service number and it was someone speaking in another language and a voicemail. Like what the *** ?..

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Advertised vs Delivered
2.6 (37 reviews)
1.2 (234 reviews)
Reviewer's quote

No answer from diva tress on not received my delivered..

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The wig I ordered was delivered to me. I was shocked at the poor quality. There are sections of the wig where the hair is so thin that you can see the netting and it looks absolutely atrocious...

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Divatress and Wigsbuy Pros and Cons

Pros
  • Color
  • Ups tracking
  • There are no pros
  • Horrble
  • Frustrante
  • Wig they showed
Cons
  • Order
  • Unresponsive
  • Customer service
  • Terrible customer service
  • Customer service is poor
  • Color was hideous unlike picture

Divatress and Wigsbuy Most Positive Reviews

Top rated reviews
5

Ive been ordering from Divatress for a long time, I have never had any issues with cc or any issues what so ever....

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5

Top Quality Anti Electrostatic Comb
No more unkempt hair for me, as these anti electrostatic combs are ideal for detangl...

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5

USPS lost my package! Divatress stepped in and reshipped my order immediately! Shout out to divatress, best customer...

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5

I emailed the website several questions and they got back to me within 24 hours with easy to understand and nice...

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Divatress and Wigsbuy Most Critical Reviews

Lowest rated reviews
1

NEVER ORDER FROM DIVATRESS. I placed an order 4-5-16. I received an email with tracking info. On 4-9-16, that tracking...

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1

I am a breast cancer patient. I ordered a wig from Wigsbuy because the reviews were "good", and the wig "looked" cute....

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1

Im not happy at all this is why I order my wigs from Amazon they are professionals ladies give your business to Amazon...

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1

I ordered a wig from this co. and I have tried to reach them to get a conformation
number to return it. It has been 2 we...

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Divatress and Wigsbuy Latest Reviews

Recent published reviews
1.7

The wigs are just small and gross . I asked the company for a refund they gave me a site that isn't even working, and...

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1

I ordered a wig in September and it kept being delayed so I asked for a refund because I was obviously never going to...

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No votes

I reached out Divatress a few weeks ago.my wigs was the wrong color.i was requested for assistance on swapping out the...

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1.4

The website uses models with their Real Hair! How are you supposed to see what a wig will look like, if there are no...

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Divatress and Wigsbuy Products and Services

Most reviewed product and services
  • Divatress Wig (11 reviews)
  • Divatress Shipping Service (9 reviews)
  • Divatress Synthetic Wig (7 reviews)
  • Wigsbuy Wig (366 reviews)
  • Wigsbuy Shipping Service (104 reviews)
  • Wigsbuy Human Hair Wig (50 reviews)