PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Divatress and Wigsbuy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Divatress
Wigsbuy

Divatress and Wigsbuy Overview

Total reviews
68
791
Company responses
9
0
Issues resolved
0
22

Divatress and Wigsbuy Consumer Ratings

Rank
14 out of 304 in Beauty Supplies and Equipment category
64 out of 304 in Beauty Supplies and Equipment category
Website
13 in category
63 in category
Price Affordability
18 in category
73 in category
Advertised vs Delivered
15 in category
49 in category
Customer service
16 in category
42 in category

Divatress and Wigsbuy Rating Details

Website
3.5 (40 reviews)
2 (322 reviews)
Reviewer's quote

I’ve been ordering from your website for years and want to commend your business ethics. There’s never a problem with my items nor shipment. Thank you and Please don’t change!!..

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...THE PICTURES POSTED ON THE WEBSITE ARE FROM THE WEB. NONE OF THESE SISTERS HAVE BEEN PAID TO MODEL THESE WIGS. I WOULD NOT PUT ONE OF THESE WIGS ON A PIT BULL...

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Price Affordability
3.6 (37 reviews)
2 (275 reviews)
Reviewer's quote

...and the price is right. all my friends say that they love my wigs. thank you divatress for your lovely wigs..

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They falsely advertise real human hair as a wig to buy, and then for the bargain price of hundreds of dollars, they ship you a nasty, cheap synthetic wig that is absolutely nothing like the product you ordered. And then the fun really begins when they refuse you a return and refund. They are still...

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Advertised vs Delivered
2.6 (36 reviews)
1.2 (227 reviews)
Reviewer's quote

No answer from diva tress on not received my delivered..

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The wig I ordered was delivered to me. I was shocked at the poor quality. There are sections of the wig where the hair is so thin that you can see the netting and it looks absolutely atrocious...

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Customer service
2.3 (35 reviews)
1.4 (324 reviews)
Reviewer's quote

...There customer service is not customer friendly. Can anyone direct me to a better wig company?..

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Customer service line states its busy and hang ups!..

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Divatress and Wigsbuy Pros and Cons

Pros
  • Color
  • Ups tracking
  • Quality company
  • Horrble
  • Frustrante
  • Wig they showed
Cons
  • Unresponsive
  • Wig size
  • Order
  • Terrible customer service
  • Customer service is poor
  • Color was hideous unlike picture

Divatress and Wigsbuy Most Positive Reviews

Top rated reviews
5

Ive been ordering from Divatress for a long time, I have never had any issues with cc or any issues what so ever....

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5

Top Quality Anti Electrostatic Comb
No more unkempt hair for me, as these anti electrostatic combs are ideal for detangl...

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5

USPS lost my package! Divatress stepped in and reshipped my order immediately! Shout out to divatress, best customer...

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5

I emailed the website several questions and they got back to me within 24 hours with easy to understand and nice...

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Divatress and Wigsbuy Most Critical Reviews

Lowest rated reviews
1

NEVER ORDER FROM DIVATRESS. I placed an order 4-5-16. I received an email with tracking info. On 4-9-16, that tracking...

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1

I am a breast cancer patient. I ordered a wig from Wigsbuy because the reviews were "good", and the wig "looked" cute....

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1

Im not happy at all this is why I order my wigs from Amazon they are professionals ladies give your business to Amazon...

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1

I ordered a wig from this co. and I have tried to reach them to get a conformation
number to return it. It has been 2 we...

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Divatress and Wigsbuy Latest Reviews

Recent published reviews
1

I have never received a refund so I find myself writing you.

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No votes

Hi I uant to cancel my orders

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1.5

I have not received refund to this day help please divatress has not returned my email.

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1

I ordered an adorable little pixie cut wig, caramel colored with blonde highlights. What came you ask? Ugh! A black with...

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Divatress and Wigsbuy Products and Services

Most reviewed product and services
  • Divatress Wig (10 reviews)
  • Divatress Customer Care (10 reviews)
  • Divatress Shipping Service (9 reviews)
  • Wigsbuy Wig (363 reviews)
  • Wigsbuy Shipping Service (102 reviews)
  • Wigsbuy Human Hair Wig (50 reviews)