PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Divatress and Outre as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Divatress
Outre

Divatress and Outre Overview

Total reviews
70
7
Company responses
9
0
Issues resolved
0
0

Divatress and Outre Consumer Ratings

Rank
14 out of 307 in Beauty Supplies and Equipment category
143 out of 667 in Health and Beauty category
Website
12 in category
102 in category
Price Affordability
18 in category
175 in category
Customer service
17 in category
162 in category
Product or Service Quality
21 in category
155 in category

Divatress and Outre Rating Details

Website
3.4 (42 reviews)
1.7 (3 reviews)
Reviewer's quote

I’ve been ordering from your website for years and want to commend your business ethics. There’s never a problem with my items nor shipment. Thank you and Please don’t change!!..

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Bought a Outre v cut 22 inch human hair wig. Measured the length of the longest strand, it was 14 inches. This us not what i ordered. I will like it replaced for the wig that was advertised - 22 inches long.

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Price Affordability
3.6 (39 reviews)
1 (2 reviews)
Reviewer's quote

...and the price is right. all my friends say that they love my wigs. thank you divatress for your lovely wigs..

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Do not buy any OUTRE REMY HAIR! This company has repeatedly shortened the amount of hair in each pack to the point you're buying 3 or more to do one client! They have been notified multiple times yet, they keep making the wefts shorter and shorter and the wefts also are made like junk. They...

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Customer service
2.4 (37 reviews)
1 (2 reviews)
Reviewer's quote

...If the customer service is this bad I don't even want to see the items they sell, it's probably bs. Please don't order from her. Save your money and yourself from a headache of trying to get your money back..

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I am a faithful purchaser of Outre Remy Velvet hair. I have been buying it for 12 years. The last 6 months all I have received is dry, split, more than 3/4 fake NOT human hair, that sheds nonstop. Several of my clients are angry and rightfully so. I have contacted the manufacturer several times to...

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Product or Service Quality
2.7 (36 reviews)
1 (2 reviews)
Reviewer's quote

I HAVE ORDER OVER 75 WIGS FROM DIVATRESS AND THE SERVICE HAS BEEN IMPECCABLE. WHEN THEY HAVE BEEN OUT OF A COLOR OR WIG THEY HAVE ALWAYS CALLED ME AND ASKED WHAT I WANTED. NEVER BEEN OVER THREE DAYS RECEIVING MY PRODUCT AND I THINK THEY ARE VERY PROFESSIONAL WITH THEIR PRODUCTS AND CUSTOMER SERVICE..

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No items

Divatress and Outre Pros and Cons

Pros
  • Color
  • Ups tracking
  • There are no pros
No votes
Cons
  • Unresponsive
  • Order
  • Customer service
No votes

Divatress and Outre Most Positive Reviews

Top rated reviews
5

Ive been ordering from Divatress for a long time, I have never had any issues with cc or any issues what so ever....

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No votes
5

USPS lost my package! Divatress stepped in and reshipped my order immediately! Shout out to divatress, best customer...

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No votes

Divatress and Outre Most Critical Reviews

Lowest rated reviews
1

NEVER ORDER FROM DIVATRESS. I placed an order 4-5-16. I received an email with tracking info. On 4-9-16, that tracking...

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1.1

I am a faithful purchaser of Outre Remy Velvet hair. I have been buying it for 12 years. The last 6 months all I have...

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1

Im not happy at all this is why I order my wigs from Amazon they are professionals ladies give your business to Amazon...

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1.2

Do not buy any OUTRE REMY HAIR! This company has repeatedly shortened the amount of hair in each pack to the point...

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Divatress and Outre Latest Reviews

Recent published reviews
1

DO NOT ORDER FROM THIS COMPANY! I placed an order on August 6. Today is August 13. While checking the tracking it said...

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No votes

I'm Miljeana Martin ordered maya full lace wig

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5

I HAVE ORDER OVER 75 WIGS FROM DIVATRESS AND THE SERVICE HAS BEEN IMPECCABLE. WHEN THEY HAVE BEEN OUT OF A COLOR OR WIG...

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2

Bought a Outre v cut 22 inch human hair wig. Measured the length of the longest strand, it was 14 inches. This us not...

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Divatress and Outre Products and Services

Most reviewed product and services
  • Divatress Wig (11 reviews)
  • Divatress Customer Care (10 reviews)
  • Divatress Shipping Service (9 reviews)
  • Outre Human Hair Wig (2 reviews)