PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Divatress and Ebonyline as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Divatress

Divatress

3.0
Ebonyline

Ebonyline

Has Verified Representatives
2.3
Divatress
Ebonyline

Divatress and Ebonyline Overview

Total reviews
68
501
Company responses
9
29
Issues resolved
0
3

Divatress and Ebonyline Consumer Ratings

Rank
14 out of 304 in Beauty Supplies and Equipment category
27 out of 304 in Beauty Supplies and Equipment category
Website
12 in category
38 in category
Price Affordability
18 in category
25 in category
Advertised vs Delivered
15 in category
30 in category
Product or Service Quality
20 in category
29 in category

Divatress and Ebonyline Rating Details

Website
3.5 (40 reviews)
2.5 (261 reviews)
Reviewer's quote

I’ve been ordering from your website for years and want to commend your business ethics. There’s never a problem with my items nor shipment. Thank you and Please don’t change!!..

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...They has taken my money on two orders that the website clearly said was available when I placed the orders, but now are not available. Mind you, the site STILL says these items are available. This company is a rip-off...

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Price Affordability
3.6 (37 reviews)
3 (235 reviews)
Reviewer's quote

...and the price is right. all my friends say that they love my wigs. thank you divatress for your lovely wigs..

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...Got the flat rate shipping price of 4. 99, which is a delivery date of 3-8 days to ship. Today is March 6, still no items...

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Advertised vs Delivered
2.6 (36 reviews)
1.9 (226 reviews)
Reviewer's quote

No answer from diva tress on not received my delivered..

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...FedEx states they delivered the product to my door. However, had been watching for this order and I saw on my security camera they did deliver a package but, it was for my mother her medication. So clearly there is an issue...

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Product or Service Quality
2.6 (35 reviews)
2.2 (233 reviews)
Reviewer's quote

...They ship quickly and their wigs are of quality. I would recommend this company to others. I recently purchased its a wig Carrie style and absolutely loved this unit...

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...Long story short 2 weeks later no order and clearly "customer service" does not read customer emails. Since 4/23/20 to 5/21/20 still no items and I will never do business with them again..

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Divatress and Ebonyline Pros and Cons

Pros
  • Color
  • Ups tracking
  • Quality company
  • Prices
  • Sale prices
  • On-line catalog
Cons
  • Unresponsive
  • Wig size
  • Order
  • Customer service
  • Very poor customer service
  • Paying for an item not available

Divatress and Ebonyline Most Positive Reviews

Top rated reviews
5

Ive been ordering from Divatress for a long time, I have never had any issues with cc or any issues what so ever....

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5

Reading these reviews made me extremely nervous especially because of the fact that I've never ordered anything online...

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5

USPS lost my package! Divatress stepped in and reshipped my order immediately! Shout out to divatress, best customer...

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5

I ordered a wig on Sunday Aug 16. I received my order confirmation that same day and I received an email with my...

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Divatress and Ebonyline Most Critical Reviews

Lowest rated reviews
1

NEVER ORDER FROM DIVATRESS. I placed an order 4-5-16. I received an email with tracking info. On 4-9-16, that tracking...

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1

Worst Experience of my purchasing life. I ordered my unit on Dec 10th On Dec 15th I asked for tracking information. The...

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1

Im not happy at all this is why I order my wigs from Amazon they are professionals ladies give your business to Amazon...

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1

They did not send none of my order its going on two months. Scam Run!!!!!! Do not buy anything from them.

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Divatress and Ebonyline Latest Reviews

Recent published reviews
1

I have never received a refund so I find myself writing you.

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No votes

Order 2 wigs on 7/10/2020 and was wondering why it never showed it was shipped so tried to call on 07/15/2020 couldnt...

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1.5

I have not received refund to this day help please divatress has not returned my email.

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1.3

I purchased the wrong length hair. I was not able to get an appointment with my stylist until 2 weeks after I received...

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Divatress and Ebonyline Products and Services

Most reviewed product and services
  • Divatress Customer Care (10 reviews)
  • Divatress Wig (10 reviews)
  • Divatress Shipping Service (9 reviews)
  • Ebonyline Shipping Service (142 reviews)
  • Ebonyline Customer Care (85 reviews)
  • Ebonyline Wig (12 reviews)