PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Divatress and Ebonyline as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Divatress
Ebonyline

Divatress and Ebonyline Overview

Total reviews
54
453
Company responses
9
0
Issues resolved
0
2

Ebonyline was first mentioned on PissedConsumer on Aug 5, 2014 and since then this brand received 453 reviews. It is 399 reviews more than Divatress received since Dec 9, 2015.

Divatress and Ebonyline Consumer Ratings

Rank
10 out of 366 in Beauty Supplies and Equipment category
33 out of 366 in Beauty Supplies and Equipment category
Website
10 in category
34 in category
Price Affordability
14 in category
20 in category
Advertised vs Delivered
11 in category
25 in category

According to consumer ratings and reviews, Divatress ranks 23 points higher in the Beauty Supplies and Equipment category than Ebonyline. People gave Divatress 3.5 stars for Website criterion in Beauty Supplies and Equipment category and it is 91 points higher than the worst rated brand in this category. At the same time, Ebonyline was rated 2.5 stars for Website criterion in this category and it is 67 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Divatress has a higher rating than Ebonyline. Regarding Advertised vs Delivered criterion, consumers gave Divatress 2.8 stars and it is 89% greater than other in category. Ebonyline however was rated 2 stars and it is 75% greater than other in category.

Divatress and Ebonyline Rating Details

Website
3.5 (35 reviews)
2.5 (239 reviews)
Reviewer's quote

I’ve been ordering from your website for years and want to commend your business ethics. There’s never a problem with my items nor shipment. Thank you and Please don’t change!!..

Janine

The customer service on this website is HORRIBLE. First they didn't tell me that my item was out of stock (after I HAD to contact them after a WEEK without receiving any type shipping information or ANY contact PERIOD), then they still took forever to send out my package even after I tried to...

La T
Price Affordability
3.7 (33 reviews)
3.1 (213 reviews)
Reviewer's quote

...and the price is right. all my friends say that they love my wigs. thank you divatress for your lovely wigs..

wanda p

...Got the flat rate shipping price of 4. 99, which is a delivery date of 3-8 days to ship. Today is March 6, still no items...

PissedConsumer1204051
Advertised vs Delivered
2.8 (32 reviews)
2 (208 reviews)
Reviewer's quote

I called them to let them know my glue wasn’t full , they said no worries . We will refund you account and keep the product . I live in Tennessee order Monday before Linch and received Wednesday by 10 a.m . Check your mail carriers :happy:

PissedConsumer1391932

...It is falsely advertised. It states it has a 60 minute timer & it does not. *** the one they sent me is way cheaper in my home town...

Tracy A

Divatress and Ebonyline Pros and Cons

Pros
  • Color
  • Ups tracking
  • Love my wigs
  • Prices
  • Sale prices
  • Product and service
Cons
  • Unresponsive
  • Order
  • Customer service
  • Customer service
  • Very poor customer service
  • Paying for an item not available

Divatress and Ebonyline Most Positive Reviews

Top rated reviews
5

Ive been ordering from Divatress for a long time, I have never had any issues with cc or any issues what so ever....

5

Reading these reviews made me extremely nervous especially because of the fact that I've never ordered anything online...

Divatress and Ebonyline Most Critical Reviews

Lowest rated reviews
1

NEVER ORDER FROM DIVATRESS. I placed an order 4-5-16. I received an email with tracking info. On 4-9-16, that tracking...

1

Worst Experience of my purchasing life. I ordered my unit on Dec 10th On Dec 15th I asked for tracking information. The...

Divatress and Ebonyline Latest Reviews

Recent published reviews
1

This was my first and last time using this company. I was charged shipping to get a 4 way part wig for a upcoming weddin...

Read all 54 reviews
1

The customer service on this website is HORRIBLE. First they didn't tell me that my item was out of stock (after I HAD...

Read all 453 reviews

Divatress and Ebonyline Products and Services

Most reviewed product and services
  • Divatress Customer Care (10 reviews)
  • Divatress Wig (9 reviews)
  • Divatress Shipping Service (7 reviews)
  • Ebonyline Shipping Service (132 reviews)
  • Ebonyline Customer Care (76 reviews)
  • Ebonyline Wig (8 reviews)