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Ditech

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 223 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $36.5K AVERAGE LOSS
1.2
Customer service
Website
Billing Practices
Reliability
Staff
  • Not one little thing 9
  • Good until end 1
  • Website was easy 1
  • No wabsite 1

Customers don't like

  • No accountablity6
  • Are holding my funds unlawfully3
  • Cannot pay home loan3
  • Unethical lying gross stupidity2
  • Worst customer service2
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Usaa

Loans and Mortgages
  • 8 ISSUES RESOLVED
  • 989 TOTAL REVIEWS
  • $3.8M CLAIMED LOSSES
  • $14.3K AVERAGE LOSS
1.7
Customer service
Website
Billing Practices
Reliability
Staff
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Do not use 3
  • Prompt responses 3
  • Easy to access by phone 3

Customers don't like

  • Being treated like a criminal7
  • Did not resove issue5
  • Employees unwillingness to help5
  • Horrible customer service4
  • Unwillingness to fix problem usaa created4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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