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Ditech

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $40.4K AVERAGE LOSS
1.2
Customer service
Website
Billing Practices
Reliability
Staff
  • Not one little thing 8
  • Bad 5
  • Good until end 1
  • Website was easy 1
  • No wabsite 1

Customers don't like

  • No accountablity10
  • Horrible customer service9
  • Customer service6
  • Worst customer service6
  • Anything about them at all5
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USAA

Loans and Mortgages
  • 6 ISSUES RESOLVED
  • 934 TOTAL REVIEWS
  • $3.7M CLAIMED LOSSES
  • $14.8K AVERAGE LOSS
1.7
Customer service
Website
Billing Practices
Reliability
Staff
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Easy to access by phone 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service21
  • Customer service15
  • Being treated like a criminal12
  • Incompetent employees7
  • Did not resove issue6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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