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Ditech

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 189 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $44K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • Not one little thing 7
  • Bad 2
  • Good until end 1
  • Website was easy 1
  • No wabsite 1

Customers don't like

  • No accountablity10
  • Horrible customer service9
  • Anything about them at all5
  • Worst customer service5
  • Lying3
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USAA

Loans and Mortgages
  • 6 ISSUES RESOLVED
  • 910 TOTAL REVIEWS
  • $3.6M CLAIMED LOSSES
  • $14.9K AVERAGE LOSS
1.7
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • How usaa used to operate and care for its members 5
  • Horrible lying thieves 4
  • Respectful customer service 4
  • Easy to access by phone 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service18
  • Customer service14
  • Being treated like a criminal12
  • Complete lack of customer service6
  • Incompetent employees6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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