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Ditech

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 310 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $34.9K AVERAGE LOSS
1.2
Customer service
Reliability
Website
Billing Practices
Staff
  • Rotton crooks 6
  • Website was easy 2
  • Some representatives are very nice 1
  • No wabsite 1
  • Mortgage sales people are great 1

Customers don't like

  • Horrible customer service14
  • No accountablity7
  • Unethical lying gross stupidity5
  • Dishonesty and incompetence3
  • Cannot pay home loan3
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Usaa

Loans and Mortgages
  • 8 ISSUES RESOLVED
  • 1073 TOTAL REVIEWS
  • $3.8M CLAIMED LOSSES
  • $13.1K AVERAGE LOSS
1.7
Customer service
Reliability
Website
Billing Practices
Staff
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Prompt responses 3
  • Easy to access by phone 3
  • Customer service is great 3

Customers don't like

  • Horrible customer service36
  • Being treated like a criminal7
  • Employees unwillingness to help5
  • Did not resove issue5
  • Very poor business practices4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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