Start a new comparison
Delete

Ditech

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 256 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $30.7K AVERAGE LOSS
1.2
Customer service
Website
Reliability
Billing Practices
Staff
  • Rotton crooks 3
  • Website was easy 2
  • No wabsite 1
  • Mortgage sales people are great 1
  • Good until end 1

Customers don't like

  • Horrible customer service15
  • No accountablity6
  • Unethical lying gross stupidity5
  • Cannot pay home loan3
  • Being put off3
Delete

Usaa

Loans and Mortgages
  • 8 ISSUES RESOLVED
  • 1024 TOTAL REVIEWS
  • $3.7M CLAIMED LOSSES
  • $13.4K AVERAGE LOSS
1.7
Customer service
Website
Reliability
Billing Practices
Staff
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Prompt responses 3
  • Easy to access by phone 3
  • Customer service is great 3

Customers don't like

  • Horrible customer service37
  • Being treated like a criminal7
  • Employees unwillingness to help5
  • Did not resove issue5
  • Unwillingness to fix problem usaa created4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel