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Ditech

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 196 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $42.2K AVERAGE LOSS
1.2
Customer service
Website
Reliability
Billing Practices
Staff
  • Not one little thing 8
  • Bad 5
  • Good until end 1
  • Website was easy 1
  • No wabsite 1

Customers don't like

  • No accountablity10
  • Horrible customer service9
  • Customer service6
  • Worst customer service6
  • Anything about them at all5
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 439 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Billing Practices
Staff
  • Agents were very nice 4
  • Past experiences 3
  • Friendly service 2
  • Staff 2
  • Online ability 2

Customers don't like

  • Customer service10
  • Lack of resolution to my issue8
  • Springleaf not upfront6
  • Being lied to5
  • Lie about lowering interest rate5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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