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Ditech
ShellPoint Mortgage Servicing

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Ditech

Ditech

1.3
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 442 TOTAL REVIEWS
Rank
181 out of 1288
in Loans and Mortgages category
Rating Details
Customer service
Reliability
Product or Service Quality
Billing Practices
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    47
  • SUCCESSFUL
    70%
  • AVG CALL DURATION
    01:24
  • ISSUES RESOLVED
    6%
Top Products and Services
1.3
161 reviews
1.2
73 reviews
1.4
25 reviews
ShellPoint Mortgage Servicing

ShellPoint Mortgage Servicing

1.2
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 377 TOTAL REVIEWS
Rank
224 out of 1288
in Loans and Mortgages category
Rating Details
Customer service
Reliability
Product or Service Quality
Billing Practices
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    16
  • SUCCESSFUL
    81%
  • AVG CALL DURATION
    07:02
  • ISSUES RESOLVED
    14%
Top Products and Services
1.4
146 reviews
1.3
42 reviews
1.4
35 reviews

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